Total 92 e commerce operations manager job vacancies in Others category in Malaysia

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a highly driven Online Operations Manager to lead EPOS’s online commerce growth across marketplaces and digital channels. This role will own day-to-day performance of platforms such as Shopee, Lazada, TikTok Shop and future online channels, while leveraging AI tools and automation to scale operations efficiently.

The ideal candidate comes from strong marketplace backgrounds such as Shopee, Lazada, TikTok Shop, or fast-growing eCommerce brands.

Key Responsibilities

Commercial Growth & Performance

• Own monthly revenue, traffic, conversion and profitability targets across online channels
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.)
• Improve AOV, repeat purchase and category growth

Marketplace Operations

• Ensure accurate listings, pricing, promotions and stock availability
• Manage platform health metrics, seller performance and customer ratings
• Optimize store merchandising and product discoverability

Data & Reporting

• Build daily / weekly dashboards for sales and channel performance
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions
• Provide insights and action plans to management

AI & Automation

• Introduce AI tools to improve operations productivity
• Automate reporting workflows and repetitive tasks
• Implement AI chat support / content generation / forecasting where relevant

Cross Functional Collaboration

• Work closely with supply chain, customer service, finance, marketing and product teams
• Ensure smooth execution of campaigns and fulfilment readiness

• 5+ years experience in eCommerce / Marketplace Operations
• Strong commercial mindset with proven sales growth track record
• Data-driven and comfortable with Excel / BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, product coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary
• Team will receiving the FMCG product data from the retailer itself
• Need to clean the FMCG product data - to match our internal system formatting (have different format from retailers)-internally we called ID-Reference Data  

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

As the Affiliate and KOL Manager at Intrepid, you will play a key role in driving revenue and customer acquisition through performance-based partnerships. You will be responsible for building, managing, and scaling affiliate marketing and KOL programs to support Intrepid’s eCommerce growth objectives.

You will oversee the end-to-end strategy, execution, and optimization of campaigns.

This includes recruiting new partners, managing ongoing relationships, tracking performance metrics, and ensuring alignment with business goals.

You will collaborate closely with internal teams across marketing, commercial, product, and analytics, as well as with external partners and influencers, to launch high-impact initiatives that drive traffic, conversions, and brand visibility.

As an Affiliate Manager, you will take charge of 

• Program Leadership: Lead and manage the Affiliate and KOL marketing programs, including strategy development, execution, and continuous optimization.
• Team Management: Supervise and mentor a team of 3-5 members, providing guidance, feedback, and support to ensure high performance and development.
• Recruit Affiliates / Partners: Identify, recruit, and build relationships with high-potential affiliates and KOLs to drive brand visibility and conversions, Negotiate commission rates and partnership terms.
• Campaign Optimization: Monitor, analyze, and optimize both affiliate and KOL campaigns to meet traffic, conversion, and revenue KPIs.
• Relationship Building: Develop and maintain strong relationships with affiliates, KOLs, influencers, and networks, fostering collaboration and long-term partnerships.
• Collaboration: Work closely with the marketing, sales, and content teams to align campaigns with overall brand and business goals.
• Budget & Resource Management: Manage the affiliate and KOL marketing budgets efficiently to ensure the best return on investment (ROI).
• Performance Reporting: Provide regular performance reports with data-driven insights and recommendations for improvements.
• Compliance & Quality Assurance: Ensure affiliate and KOL practices comply with company policies, industry regulations, and brand standards.
• Collaborate Cross- Functionally: Work with marketing, content, and product teams to sync affiliate promotions with overall eCommerce campaigns.
  
  

What we are looking for - the ideal profile

• Experience: 3-5 years of experience in affiliate marketing, influencer marketing, or digital marketing, with at least 1-2 years of team management experience.
• Leadership Skills: Proven ability to manage and motivate a small team to achieve targets and perform optimally.
• Affiliate & KOL Expertise: Strong knowledge of affiliate marketing networks, influencer management tools, and content creation strategies.
• Analytical Skills: Ability to use data and analytics to track performance, identify trends, and make informed decisions.
• Communication Skills: Excellent verbal and written communication skills in both English and Malay, with a knack for building relationships and negotiating terms.
• Results-Oriented: A proactive, self-motivated approach with a strong focus on achieving measurable outcomes.

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
  
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

Responsibilities:

• Showcase strong process-based culture. To lead, develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.
• Builds and manages a team of Team leader, associates with a high level of employee satisfaction and commitment. Regularly communicates customer satisfaction survey results and other business critical metrics around performance and makes needed adjustments.
• Primary source of guidance to the Accounts Payable team. Continuously monitor team’s conformance to processes and adequacy of controls over duplication checks and accurate payments.
• Set up calls/meetings as and when required. Effectively communicates with all customer segments, SLAs, and business partners.
• Manage multiple accounts payable work streams and processes globally, including accurate and rapid processing & accounting, real-time reporting, internal escalation to drive proactive processing.
• Ensure distribution of work among team members in due fairness. Fosters collaboration and knowledge sharing between all team members. Provide/facilitate “tech-talks” with the team members, maintain and improve personal technical skills, review open and closed cases, and monitor daily activity in the queue.
• Analyses trends/data and drives development of plans to take advantage of potential opportunities.
• Reports out statistics and performance to the client manager and maintain healthy relationship.
• Run regular 1:1 with the team leaders and skip level meeting with the team members. Conducts regular effective Team meetings.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Role Summary:

Responsible for overseeing office operations, facilities, and HR operational functions to ensure a smooth, efficient, and well-managed workplace. This role also covers office administration, vendor management, cost control, and HR operational support.

Office Operations & Facilities:

• Manage overall office operations and administrative functions
• Plan and manage office relocation, seating arrangements, space planning, and layout optimization to support efficient workspace utilization
• Oversee all office-related agreements, including tenancy agreements, utilities agreements (electricity, water, internet, etc.), maintenance contracts, and other office service agreements
• Coordinate with landlords, utility providers, and service vendors for renewals, compliance, and issue resolution
• Manage office facilities, maintenance, repairs, and workplace safety compliance
• Handle office supplies, equipment, and vendor management (cleaning, security, pantry, IT support, etc.)
• Monitor and control office operating budget and expenses

HR Operations:

• Support HR operational processes including onboarding and offboarding
• Manage employee records, documentation, and HR filing systems
• Coordinate HR administration such as letters, confirmations, and internal HR updates
• Assist in attendance tracking, leave administration, and payroll input support (if applicable)
• Ensure HR policies and procedures are properly implemented in daily operations
• Support employee engagement activities and internal communications

General:

• Ensure compliance with company policies and regulatory requirements
• Drive continuous improvement in office and HR operational efficiency
• Act as key liaison between management, employees, and external service providers

• Proven experience in office operations and HR administration (senior level)
• Strong experience in managing office agreements, utilities, and vendor contracts
• Good understanding of HR operations and employment practices
• Strong organizational, leadership, and multitasking skills
• Financial awareness for budgeting and cost control
• Strong communication and stakeholder management skills

The Front Office Manager is responsible for leading and managing all Front Office operations to ensure exceptional guest experiences, efficient service delivery, and smooth day-to-day operations. This role oversees reception, guest services, concierge, bell service, call center, transportation coordination, and duty management while maintaining brand standards, operational excellence, and profitability. The Front Office Manager plays a key role in maximizing guest satisfaction, team engagement, and revenue opportunities at Pullman Kuching.

Operational Management

• Lead the daily operations of Front Office, Reception, Concierge, Bell Desk, Call Center, Guest Relations, and related services.
• Ensure smooth check-in, check-out, room allocation, and guest request handling processes.
• Maintain high standards of service in line with Pullman and hotel expectations.
• Monitor room inventory, room status, arrivals, departures, VIP movements, and occupancy forecasts.
• Coordinate closely with Housekeeping, Engineering, Security, Food & Beverage, and Sales teams.
• Ensure all shifts are adequately manned and properly supervised.
• Handle duty management responsibilities when required.

Guest Experience & Service Excellence

• Ensure all guests receive warm, professional, and efficient service.
• Resolve guest complaints and service recovery issues promptly and professionally.
• Personally welcome VIPs, long-stay guests, and key accounts when appropriate.
• Drive guest satisfaction scores, online reputation, and loyalty experiences.
• Promote personalized guest engagement and memorable stay experiences.

Revenue & Commercial Performance

• Maximize room revenue through upselling, room category upgrades, and rate integrity.
• Monitor daily pick-up, no-shows, walk-ins, overbooking situations, and room availability.
• Work closely with Revenue Management and Reservations teams to optimize performance.
• Ensure proper cashiering controls, billing accuracy, deposits, and credit procedures.

Team Leadership & People Development

• Lead, coach, motivate, and develop Front Office associates and supervisors.
• Conduct daily briefings, monthly meetings, and regular performance reviews.
• Identify training needs and ensure service standards training is implemented.
• Build a positive, high-performing, and guest-focused team culture.
• Support succession planning and internal talent development.

Administration & Compliance

• Prepare reports on occupancy, arrivals, departures, guest feedback, and operational performance.
• Ensure compliance with hotel policies, SOPs, brand standards, and legal requirements.
• Maintain grooming, appearance, and professional conduct standards within the department.
• Ensure safety, security, and emergency procedures are understood and followed.

Get to Know the Team

The Collections team is a new team responsible for handling the recovery of repayment obligations post disbursal. We protect portfolios and keeping good relationships with customers/partners.

Get to Know the Role

• As the Team Leader for the MY & SG collection team, you'll foster client relationships, manage loan commitments, follow our policy, and handle loan default inquiries.
• You will lead agents, collaborate with external agencies, aim to meet set OKRs, and comply with standards. You'll pioneer new procedures, boost collaboration and productivity.
• You will report to the Head of Lending Collections and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will manage the daily operations of the MY and SG collections team, ensuring efficient resolution of customer accounts promptly.
• You will develop and implement strategies to improve collections processes, reduce bad debt, and increase repayment rate.
• You will collaborate with multiple teams to resolve issues affecting collections performance.
• You will analyse data to identify trends, opportunities, and challenges, and develop relevant recommendations.
• You will ensure internal and external compliance with regulatory requirements, industry standards, and company policies.
• You will manage budgets, forecasts, and resource allocation plans to support collections operations.

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Dealing Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Executing analytical procedures on related business areas as required.
• Exploring new ways of improving the existing procedures continuously.

• Working closely with the senior team on trade supervision and risk strategy alignment.

• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• 1-3 years of relevant work experience in financial services.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

We are hiring a Director, Quick Commerce to lead and scale the Quick Commerce business at foodpanda Malaysia. Reporting directly to the Senior Director of Quick Commerce APAC, with a dotted line to the Managing Director of foodpanda Malaysia, this role will have full ownership of the business end-to-end, including strategy, execution, and P&L performance.

You will lead both our 1P dark store business (pandamart) and 3P marketplace partnerships with major grocery and non-grocery retailers. This role requires a strategic and hands-on leader who can define the long-term vision, mobilize cross-functional teams, and build strong executive relationships with key partners across the market.

Your key responsibilities: 

• Strategic leadership: Develop and execute the short-term and long-term strategy of Quick Commerce at foodpanda Malaysia.

• P&L management: Own the full P&L of the business vertical, delivering both top-line growth and bottom-line profitability against ambitious targets.

• Team management: Develop and lead a high-performing, multi-functional team of ~50 across sales, account management, category management, store operations, supply chain, and retail media.

• Dark store operations: Drive growth and profitability of the pandamart business (1P) by refining brand positioning, optimizing assortment and pricing, and scaling nationwide retail and supply chain operations. This is an operationally heavy business across >25 dark stores spread around the country.

• Marketplace place operations: Expand the marketplace business (3P) through strategic partnerships with leading retailers, delivering Joint Business Plans, and scaling acquisition and account management capabilities. This is a platform business on which we partner today with multiple large retailers in the country and want to grow fast in coming months. 

• Innovation: Identify and deploy innovative, growth-focused initiatives to unlock new business opportunities and accelerate market expansion.

• Lead the end-to-end set-up of IT infrastructure at the new Malaysia manufacturing plant – including network, servers, end-user compute, printing and meeting-room technology – ensuring alignment with XP Power’s global IT standards.
• Deploy, configure and support the technology stack for the site, including Microsoft 365, Azure, Active Directory and Intune – onboarding new employees and managing identity, access and device compliance.
• Partner with the global SAP team on the S/4HANA roll-out and day-to-day operation at site, acting as the local IT point of contact for shop-floor integration and manufacturing technology issues.
• Provide hands-on support for manufacturing IT assets including automated test equipment, label printers, handheld/PDA scanners and other shop-floor devices, minimising downtime and protecting production output.
• Act as the first responder for all IT issues during the plant’s start-up phase – troubleshooting hardware and software, provisioning users, configuring networks and escalating to global IT where appropriate.
• Implement and maintain IT security, data protection and compliance controls in line with corporate policy, covering endpoint security, user access management, backups and disaster recovery.
• Manage local IT vendors, telecommunications providers and managed service partners, owning the site IT budget, capital plan and asset lifecycle.
• Recruit, develop and lead the local IT team as the site grows – building a sustainable support capability and establishing processes that scale with the plant.

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role:

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple projects and countries in SME Lending. If you are passionate about building financial services and seeing your strategies create tangible impact, this role is for you.

You will report to the Manager, Regional SME Lending and be based in our Petaling Jaya office onsite.

The Critical Tasks You will Perform:

Regional Digital Lending Strategy

• Develop the strategic roadmap for AI-driven digital SME lending solutions across the region and multiple ecosystem-based credit products
• Advise management on key issues (e.g., strategic initiatives, business plans, major investments) through clear framing, systems-level thinking, and rigorous analysis of the SME financing landscape.
• Lead assessments and feasibility studies for new SME lending product introduction, geographic business growth, commercial ventures and strategic partnerships relevant to SME credit and financing.

Business Intelligence and Monitoring

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead the daily monitoring of key lending metrics, highlight areas of strength and improvement and independently drive changes working with the country teams

AI, Data & Decisioning Enablement

• Champion the use of AI, machine learning, and analytics to enhance credit assessment, fraud detection, pricing and risk segmentation, customer targeting, and portfolio optimization by collaborating with data science and risk teams
• Optimize customer journeys by orchestrating digital processes and technology integration across the lending journey, ensuring seamless and efficient experiences for customers and internal users.

Market and Project oversight

• Collaborate with local country teams to execute go-to-market strategies and establish partnerships across various markets.
• Execute key strategic projects, from identifying issues, analysing data and trends, working cross-vertical, with the purpose of generating insights and relevant business recommendations.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• Banking & Payments: Setup and process all payment disbursals; verify that incoming customer fees are accurately credited to the correct accounts.
• Reconciliations: Maintain account balances and perform frequent, high-volume bank reconciliations to ensure zero discrepancies.
• Operational Excellence: Execute tasks within strict Turn Around Times (TAT) and suggest improvements to streamline current workflows.
• Risk & Compliance: Promptly report any SOP deviations or operational issues and maintain updated process documentation.
• Collaboration: Coordinate with internal and external stakeholders to ensure project deadlines are met and provide constructive feedback to peers.

What are we looking for:

• Undergraduate in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.

You will shine if you have:

• Experience in operations role (internship or part time)
• 1-2 years experience in operations role if not a fresh graduate

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple segments and countries in Grab Lending with a clear path to become a regional product strategy subject matter expert or a commercial lead in a specific market; if you are passionate about building financial services and seeing your strategies bring tangible impact, this role is for you. You will report directly to the Head of Retail Lending and Lending Strategy with high visibility to key decision makers, and this is an onsite role based in Petaling Jaya.

The Critical Tasks You Will Perform

Assist with Regional Strategy Development

• Define, develop and help refine Lending's overall strategy and goals
• Provide inputs and advise the management team on key issues (e.g. strategic initiatives, business unit level plans, and major investments) based on clear issue framing, systems-level thinking and rigorous analyses.
• Lead assessments and feasibility studies for new product introduction, geographic business growth, commercial ventures and key strategic partnerships

Business monitoring and insights

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead daily monitoring of key lending metrics, highlight areas of strength and improvement and independently guide changes working with the country teams
• Assist Lending leadership in periodic review and reporting of business performance (Exco level, Board level documents)

Business owner support - Driver Lending

• Work with the Driver Lending segment lead to rollout products and partnerships across markets collaborating with country leads and country teams
• Bridge business opportunities with product development with a grasp of business imperatives and a clear understanding of technology and regulatory framework's possibilities and/or limitations.
• Lead and execute key strategic projects, from identifying issues, gathering information from multiple sources, analysing data, and interpreting patterns, and trends with the purpose of generating insights about the market
• Travel once a quarter to support our colleagues across the region

• Oversee end-to-end finance process of bank reconciliations for receipts and payments to merchants
• Work closely with different stakeholders in resolving reconciliation matters with acquirers and partners
• Assist in Monthly Closing of the Accounts
• Preparing Invoices for new/ existing merchants
• Credit Control on Outstanding Receivables
• Assist in Annual Audit and other reporting requirements
• Undertake any other duties and responsibilities to be assigned by superior

• Experienced in fintech industry would be added advantage.
• Possess minimum a Degree qualification in Accounting or a related field
• Proficient in Microsoft Excel. Experience in Oracle Netsuite will be an added advantage
• Able to work under minimal supervision, having sense of urgency and accountability
• Proven analytical and problem-solving skills, with the ability to interpret and work with large data sets.
• Strong understanding of accounting principles, practices, financial regulations, and tax compliance.
• Ability to work under pressure and meet tight deadlines.
• Required languages: English and Bahasa Malaysia

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time.
• To review and assess applications for various initiatives.
• To verify and validate initial transactions between SMEs and service providers.
• To liaise with service providers and financial institutions to ensure smooth operations.
• To perform due diligence on service submissions to ensure the legitimacy of the service provided.
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.

What are we looking for:

• Currently pursuing a degree in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit 6 months internship.
• Able to commit for 5 days in a week during the internship period.

This internship comes with a monthly allowance of RM1,000.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

Responsible for supporting top management and Country ESH in driving ESH and security excellence through strategy development, culture building, and implementation of corporate best practices at the Bukit Raja site.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, and acts as Management Representative to maintain the Sika Management System in accordance with ISO 9001, ISO 14001, and ISO 45001 standards.

EHS Strategy and Program Implementation

• Develop and implement EHS and security strategies aligned with corporate and regional initiatives to ensure compliance with industry standards across the Bukit Raja site.

• Work closely with Country ESH, QA, and Compliance teams to deploy new programs, best practices, and initiatives across Sika Malaysia sites, ensuring effective communication at all organizational levels.

Policies, Management Systems and Documentation

• Develop, review, and update EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Manage and coordinate periodic reviews of the Sika Management System and ensure proper implementation of standardized procedures in collaboration with the QA department.

• Ensure that only approved and controlled documents are used across the organization.

Audits, Risk Management and Corrective Actions

• Coordinate and lead internal and external EHS audits, ensuring timely follow up and closure of non-conformities and audit findings.

• Conduct regular safety walks, risk assessments, and internal EHS and security audits to identify hazards and implement appropriate mitigation measures.

• Work with site leadership and cross functional teams to implement corrective and preventive actions.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels, including management, to promote compliance and strengthen the EHS culture
  Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Lead investigations into EHS incidents, accidents, near misses, and other safety related events.

• Conduct root cause analysis, implement corrective actions, and prepare detailed investigation reports.

• Ensure timely reporting to management, authorities, and group functions as required, while supporting other Sika Malaysia sites when necessary.

Performance Monitoring and Compliance

• Monitor EHS performance through corporate or country defined KPIs and metrics.

• Oversee the reporting system including SpheraCloud and drive corrective actions based on leading and lagging indicators.

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors, ensuring compliance with company standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Ensure compliance with all relevant EHS laws, regulations, and standards.

• Liaise with consultants, statutory bodies such as DOE and DOSH, and certification bodies on matters related to Quality, Environmental, Health, and Safety compliance

Continuous Improvement

• Drive continuous improvement initiatives to strengthen EHS, security, and QA processes, fostering a culture of accountability, safety, and continuous learning across Sika Malaysia sites.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Qualifications & Experience

• Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
• Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
• Technical Skills
• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.
• Project Management
• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 
• Communication & Collaboration
• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

LOCATION: Malaysia
FUNCTION: Commercial
TEAM: Sales
LINE MANAGER: Regional Sales Manager 
KPIs: Sales, Budget, Experience, Contribution
 

As an Area Manager, you will hold full leadership responsibility for the commercial results, customer experience, and overall profitability of the stores within Malaysia, Singapore and Philippines. You ensure the effective implementation of global and regional strategies, delivering elevated collection presentation and operational excellence that position COS as a market leader within your region.

In this role, you oversee the strategic planning and execution of all sales‑driving and operational activities, ensuring each store delivers a consistent, inspiring brand experience aligned with company standards. You work closely with Store Managers to analyse performance, identify opportunities, and drive continuous improvement across your portfolio.

A central part of your mission is to cultivate a people‑first culture. You build strong, high‑performing teams by providing coaching, development, and clear leadership to ensure your stores are equipped to deliver exceptional service and achieve sustainable, profitable growth.

What you will do:

• Sales and Financial Performance: Accountable for the commercial success of the area, analysing performance data to identify opportunities and risks and ensure the delivery of strong. financial performance. Lead the execution of sales strategies and implement cost control measures to drive profitability and growth.​

• Customer Experience: Champion a customer-first mindset, ensuring exceptional service across all stores. Monitor service performance and competitor benchmarks to maintain COS’s leadership in customer experience.​

• ​Operational Management: Oversee daily operations across multiple stores, ensuring consistency, efficiency, and compliance with COS standards. Collaborate cross-functionally to implement staffing structures, optimise store layouts, and uphold audit criteria.​

• ​Team Leadership and Development: Lead and develop Store Managers, fostering a high-performing and inclusive culture. Guide the team through the full employee lifecycle, ensuring alignment with COS’s values, leadership principles, and business goals.​

• Compliance and Safety: Ensure all stores comply with health, safety, and legal regulations. Lead efforts to minimize stock loss and operational risk through audits and adherence to COS guidelines.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Officer – Cargo Operations is responsible for monitoring and coordinating cargo build-up activities for both in-house and third-party (3PL) freighter operations. This role focuses primarily on e-commerce and solutions business, ensuring cargo is built up efficiently, accurately, and in line with flight capacity requirements. The officer also supports ground operations, system updates, and coordination with the Cargo Terminal Operator (CTO) to ensure smooth flight closure and cargo handover.

Key Responsibilities

• Monitor and oversee cargo build-up activities for in-house and 3PL freighter operations, ensuring compliance with operational and safety requirements.
• Ensure optimal load utilization, with a target of 23 tonnes build-up for AK freighter operations, and full-fit utilization for other 3PL freighter flights.
• Coordinate closely with warehouse teams and CTO to ensure cargo is built, staged, and delivered according to flight schedules.
• Conduct CTO monitoring for ground operations, ensuring cargo acceptance, build-up, and handover activities are executed as planned.
• Support and monitor eHUB processing operations, ensuring cargo flows, scanning, and processing milestones are completed correctly.
• Perform and monitor ONET system updates, ensuring accurate and timely milestone status updates throughout the cargo lifecycle.
• Coordinate with CTO on flight closure activities, including cargo manifest checks, load confirmation, and final documentation readiness.
• Assist in resolving operational issues such as late build-up, system discrepancies, missing scans, or last-minute load changes.
• Support ground operations as and when required, including on-site coordination during peak periods or operational disruptions.
• Ensure all activities are conducted in accordance with company SOPs, safety standards, and regulatory requirements.

• Minimum 1–3 years of experience in cargo operations, logistics, e-commerce fulfillment, or ground handling operations.
• Basic understanding of cargo build-up, freighter operations, and ground handling processes.
• Experience or exposure to system updates and cargo milestone tracking is an advantage.
• Familiarity with CTO operations and warehouse coordination is preferred.
• Able to work in a fast-paced, time-critical operational environment, including shift work if required.
• Good communication and coordination skills with internal and external stakeholders.
• Basic proficiency in MS Excel, G Suites and operational reporting.

Key Competencies

• Operational discipline and attention to detail
• Strong coordination and follow-up
• Ability to work under pressure during flight cut-off timelines
• Team-oriented with a hands-on mindset
• Problem-solving and situational awareness

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

As a Partnerships Manager at TabSquare, you will spearhead the development and nurturing of TabSquare’s partnership ecosystem to drive revenue and growth. 

Your responsibilities will encompass managing the entire partner development cycle, from identifying partners to onboarding them and executing go-to-market (GTM) strategies across the APAC region.

Job description

·         Lead and manage the 2 teams for the month end close to ensure deadlines and deliverables are completed accurately and on time, advising team on journal validation/ substantiation and supporting to ensure proper audit trails

·         Liase with internal and external stakeholders, managing expectation and driving continuous improvement within the team to ensure quality delivery and output

·         Provides overall leadership to the team as well as coaching and mentoring to respective team

·         Manage team performance, KPI on a daily basis with a solid back-up plan

·         Monitor and review to ensure all region key risks are identified and action plans are actioned on a timely basis, with issues escalated appropriately on a timely basis

·         Establish metrics on key risk areas and review on a monthly basis to ensure entities results are fully compliant with all relevant accounting standards, current best practice and any other regulations

·         Ensure both Fixed Assets and Leases processes operates in line with global processes and incorporates best practice financial controls

Company Overview

Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf.

Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the United States, Asia, and Europe, and works with leading teams, organizations, and training facilities worldwide.

Position Overview

Rapsodo is seeking a detail-oriented and driven Ecommerce Manager to support the growth of our ecommerce business across international markets, based in our Kuala Lumpur office.

You will be responsible for managing and improving performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, ensuring a strong and consistent Rapsodo presence across markets.

As we continue to expand our international business, this role offers the opportunity to contribute to building and strengthening our ecommerce strategy, operating processes, and execution across regions.

In this role, you will balance both strategic thinking and day-to-day execution—translating business priorities into localized plans, adapting approaches based on regional needs, and working closely cross-functionally to support growth.

Roles & Responsibilities

Commercial Ownership

• Own revenue performance, margin contribution, and forecast accuracy across platforms
• Drive profitable growth while aligning with broader regional and global commercial strategies
• Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations
• Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach
• Deliver clear, data-driven performance reporting across markets

Marketplace & Regional Strategy

• Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc.
• Collaborate closely cross functionally to align marketplace plans with broader regional objectives
• Integrate product launches, campaigns, and partnerships into execution
• Provide feedback loops to the international team on regional performance, customer insights, and market opportunities

Localization & Regional Adaptation

• Translate global ecommerce and brand strategies into region-specific execution plans
• Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics
• Ensure cultural and language relevance across all customer touchpoints
• Balance global consistency with local optimization — knowing when to standardize vs localize
• Continuously test, learn, and iterate strategies by region to drive performance improvements

Operational Excellence

• Maintain listing health, compliance, and account standing across all platforms
• Proactively manage risks including suppression, delistings, and policy violations
• Align inventory planning with regional demand, lead times, and promotional calendars
• Ensure advertising and promotional activity aligns with inventory realities

Conversion Optimization

• Optimize listings, pricing, and promotions to improve conversion rates
• Improve ratings, reviews, and overall brand presence within each platform
• Ensure content consistency while adapting to local language and cultural expectations

Experience & Qualifications

• Bachelor’s Degree required
• 5-7 years of experience in e-commerce or marketplace management (international experience strongly preferred)
• Experience managing multiple marketplaces (Amazon + regional platforms preferred)
• Demonstrated ownership of revenue and performance across digital channels
• Familiarity with regional marketplace dynamics
• Strong analytical and problem-solving skills
• Highly organized, detail-oriented, and execution-focused