Total 49 e commerce operations assistant job vacancies in Others category in Malaysia

Join us as an Assistant Manager, DevOps and lead our cloud infrastructure and DevOps operations. Oversee cloud environments to ensure performance, security, and scalability, while guiding a skilled team toward operational excellence.

The Job:

1. DevOps Architecture & CI/CD Leadership

• Lead the design and optimisation of CI/CD pipelines to support efficient code integration, testing, and deployment.
• Define best practices for automated build, release, and deployment processes across development teams.
• Oversee reliable code delivery across development, staging, and production environments.

2. Infrastructure Automation & Cloud Platform Management

• Lead infrastructure automation using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or similar.
• Manage and optimise cloud infrastructure across AWS environments and container orchestration platforms (Kubernetes – EKS/ECS).
• Continuously improve infrastructure architecture, scalability, and automation practices.

3. Monitoring, Reliability & Performance Optimisation

• Implement monitoring, logging, and alerting systems to ensure high platform availability and operational visibility.
• Drive performance optimisation across applications and infrastructure to support scalable SaaS environments.
• Lead troubleshooting of complex infrastructure, deployment, and performance issues.

4. Security & Operational Governance

• Integrate security best practices into infrastructure design and deployment pipelines.
• Ensure infrastructure and deployment processes align with security and compliance requirements.
• Support security reviews, audits, and operational risk mitigation.

5. Cross-Functional Engineering Collaboration

• Collaborate closely with software engineering, QA, product, and operations teams to deliver reliable infrastructure solutions.
• Provide DevOps expertise during system architecture discussions and technical planning.
• Promote DevOps best practices across engineering teams.
  

6. DevOps Leadership & Knowledge Sharing

• Mentor DevOps engineers and support their technical development.
• Establish standards for infrastructure documentation, deployment workflows, and operational processes.
• Contribute to continuous improvement initiatives across engineering and platform operations.

The Person:

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• 6–9 years of hands-on DevOps experience, preferably in cloud-native or SaaS environments.
• Strong expertise in AWS cloud infrastructure, container orchestration (Kubernetes – EKS/ECS), and Infrastructure as Code (Terraform, Ansible or equivalent).
• Proven experience designing and managing CI/CD pipelines in modern cloud environments.
• Strong knowledge of monitoring, logging, and observability tools for distributed systems.
• Experience troubleshooting cloud infrastructure, container platforms, and deployment pipelines.
• Familiarity with database technologies such as PostgreSQL, MySQL, or MongoDB.
• Ability to lead DevOps initiatives and mentor engineers while remaining hands-on technically.
• Strong communication and collaboration skills across engineering teams.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a highly driven Online Operations Manager to lead EPOS’s online commerce growth across marketplaces and digital channels. This role will own day-to-day performance of platforms such as Shopee, Lazada, TikTok Shop and future online channels, while leveraging AI tools and automation to scale operations efficiently.

The ideal candidate comes from strong marketplace backgrounds such as Shopee, Lazada, TikTok Shop, or fast-growing eCommerce brands.

Key Responsibilities

Commercial Growth & Performance

• Own monthly revenue, traffic, conversion and profitability targets across online channels
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.)
• Improve AOV, repeat purchase and category growth

Marketplace Operations

• Ensure accurate listings, pricing, promotions and stock availability
• Manage platform health metrics, seller performance and customer ratings
• Optimize store merchandising and product discoverability

Data & Reporting

• Build daily / weekly dashboards for sales and channel performance
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions
• Provide insights and action plans to management

AI & Automation

• Introduce AI tools to improve operations productivity
• Automate reporting workflows and repetitive tasks
• Implement AI chat support / content generation / forecasting where relevant

Cross Functional Collaboration

• Work closely with supply chain, customer service, finance, marketing and product teams
• Ensure smooth execution of campaigns and fulfilment readiness

• 5+ years experience in eCommerce / Marketplace Operations
• Strong commercial mindset with proven sales growth track record
• Data-driven and comfortable with Excel / BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, product coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary
• Team will receiving the FMCG product data from the retailer itself
• Need to clean the FMCG product data - to match our internal system formatting (have different format from retailers)-internally we called ID-Reference Data  

Get to Know the Team

The Collections team is a new team responsible for handling the recovery of repayment obligations post disbursal. We protect portfolios and keeping good relationships with customers/partners.

Get to Know the Role

• As the Team Leader for the MY & SG collection team, you'll foster client relationships, manage loan commitments, follow our policy, and handle loan default inquiries.
• You will lead agents, collaborate with external agencies, aim to meet set OKRs, and comply with standards. You'll pioneer new procedures, boost collaboration and productivity.
• You will report to the Head of Lending Collections and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will manage the daily operations of the MY and SG collections team, ensuring efficient resolution of customer accounts promptly.
• You will develop and implement strategies to improve collections processes, reduce bad debt, and increase repayment rate.
• You will collaborate with multiple teams to resolve issues affecting collections performance.
• You will analyse data to identify trends, opportunities, and challenges, and develop relevant recommendations.
• You will ensure internal and external compliance with regulatory requirements, industry standards, and company policies.
• You will manage budgets, forecasts, and resource allocation plans to support collections operations.

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Dealing Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Executing analytical procedures on related business areas as required.
• Exploring new ways of improving the existing procedures continuously.

• Working closely with the senior team on trade supervision and risk strategy alignment.

• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• 1-3 years of relevant work experience in financial services.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

We are hiring a Director, Quick Commerce to lead and scale the Quick Commerce business at foodpanda Malaysia. Reporting directly to the Senior Director of Quick Commerce APAC, with a dotted line to the Managing Director of foodpanda Malaysia, this role will have full ownership of the business end-to-end, including strategy, execution, and P&L performance.

You will lead both our 1P dark store business (pandamart) and 3P marketplace partnerships with major grocery and non-grocery retailers. This role requires a strategic and hands-on leader who can define the long-term vision, mobilize cross-functional teams, and build strong executive relationships with key partners across the market.

Your key responsibilities: 

• Strategic leadership: Develop and execute the short-term and long-term strategy of Quick Commerce at foodpanda Malaysia.

• P&L management: Own the full P&L of the business vertical, delivering both top-line growth and bottom-line profitability against ambitious targets.

• Team management: Develop and lead a high-performing, multi-functional team of ~50 across sales, account management, category management, store operations, supply chain, and retail media.

• Dark store operations: Drive growth and profitability of the pandamart business (1P) by refining brand positioning, optimizing assortment and pricing, and scaling nationwide retail and supply chain operations. This is an operationally heavy business across >25 dark stores spread around the country.

• Marketplace place operations: Expand the marketplace business (3P) through strategic partnerships with leading retailers, delivering Joint Business Plans, and scaling acquisition and account management capabilities. This is a platform business on which we partner today with multiple large retailers in the country and want to grow fast in coming months. 

• Innovation: Identify and deploy innovative, growth-focused initiatives to unlock new business opportunities and accelerate market expansion.

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role:

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple projects and countries in SME Lending. If you are passionate about building financial services and seeing your strategies create tangible impact, this role is for you.

You will report to the Manager, Regional SME Lending and be based in our Petaling Jaya office onsite.

The Critical Tasks You will Perform:

Regional Digital Lending Strategy

• Develop the strategic roadmap for AI-driven digital SME lending solutions across the region and multiple ecosystem-based credit products
• Advise management on key issues (e.g., strategic initiatives, business plans, major investments) through clear framing, systems-level thinking, and rigorous analysis of the SME financing landscape.
• Lead assessments and feasibility studies for new SME lending product introduction, geographic business growth, commercial ventures and strategic partnerships relevant to SME credit and financing.

Business Intelligence and Monitoring

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead the daily monitoring of key lending metrics, highlight areas of strength and improvement and independently drive changes working with the country teams

AI, Data & Decisioning Enablement

• Champion the use of AI, machine learning, and analytics to enhance credit assessment, fraud detection, pricing and risk segmentation, customer targeting, and portfolio optimization by collaborating with data science and risk teams
• Optimize customer journeys by orchestrating digital processes and technology integration across the lending journey, ensuring seamless and efficient experiences for customers and internal users.

Market and Project oversight

• Collaborate with local country teams to execute go-to-market strategies and establish partnerships across various markets.
• Execute key strategic projects, from identifying issues, analysing data and trends, working cross-vertical, with the purpose of generating insights and relevant business recommendations.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• Banking & Payments: Setup and process all payment disbursals; verify that incoming customer fees are accurately credited to the correct accounts.
• Reconciliations: Maintain account balances and perform frequent, high-volume bank reconciliations to ensure zero discrepancies.
• Operational Excellence: Execute tasks within strict Turn Around Times (TAT) and suggest improvements to streamline current workflows.
• Risk & Compliance: Promptly report any SOP deviations or operational issues and maintain updated process documentation.
• Collaboration: Coordinate with internal and external stakeholders to ensure project deadlines are met and provide constructive feedback to peers.

What are we looking for:

• Undergraduate in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.

You will shine if you have:

• Experience in operations role (internship or part time)
• 1-2 years experience in operations role if not a fresh graduate

• Oversee end-to-end finance process of bank reconciliations for receipts and payments to merchants
• Work closely with different stakeholders in resolving reconciliation matters with acquirers and partners
• Assist in Monthly Closing of the Accounts
• Preparing Invoices for new/ existing merchants
• Credit Control on Outstanding Receivables
• Assist in Annual Audit and other reporting requirements
• Undertake any other duties and responsibilities to be assigned by superior

• Experienced in fintech industry would be added advantage.
• Possess minimum a Degree qualification in Accounting or a related field
• Proficient in Microsoft Excel. Experience in Oracle Netsuite will be an added advantage
• Able to work under minimal supervision, having sense of urgency and accountability
• Proven analytical and problem-solving skills, with the ability to interpret and work with large data sets.
• Strong understanding of accounting principles, practices, financial regulations, and tax compliance.
• Ability to work under pressure and meet tight deadlines.
• Required languages: English and Bahasa Malaysia

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time.
• To review and assess applications for various initiatives.
• To verify and validate initial transactions between SMEs and service providers.
• To liaise with service providers and financial institutions to ensure smooth operations.
• To perform due diligence on service submissions to ensure the legitimacy of the service provided.
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.

What are we looking for:

• Currently pursuing a degree in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit 6 months internship.
• Able to commit for 5 days in a week during the internship period.

This internship comes with a monthly allowance of RM1,000.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Qualifications & Experience

• Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
• Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
• Technical Skills
• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.
• Project Management
• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 
• Communication & Collaboration
• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Officer – Cargo Operations is responsible for monitoring and coordinating cargo build-up activities for both in-house and third-party (3PL) freighter operations. This role focuses primarily on e-commerce and solutions business, ensuring cargo is built up efficiently, accurately, and in line with flight capacity requirements. The officer also supports ground operations, system updates, and coordination with the Cargo Terminal Operator (CTO) to ensure smooth flight closure and cargo handover.

Key Responsibilities

• Monitor and oversee cargo build-up activities for in-house and 3PL freighter operations, ensuring compliance with operational and safety requirements.
• Ensure optimal load utilization, with a target of 23 tonnes build-up for AK freighter operations, and full-fit utilization for other 3PL freighter flights.
• Coordinate closely with warehouse teams and CTO to ensure cargo is built, staged, and delivered according to flight schedules.
• Conduct CTO monitoring for ground operations, ensuring cargo acceptance, build-up, and handover activities are executed as planned.
• Support and monitor eHUB processing operations, ensuring cargo flows, scanning, and processing milestones are completed correctly.
• Perform and monitor ONET system updates, ensuring accurate and timely milestone status updates throughout the cargo lifecycle.
• Coordinate with CTO on flight closure activities, including cargo manifest checks, load confirmation, and final documentation readiness.
• Assist in resolving operational issues such as late build-up, system discrepancies, missing scans, or last-minute load changes.
• Support ground operations as and when required, including on-site coordination during peak periods or operational disruptions.
• Ensure all activities are conducted in accordance with company SOPs, safety standards, and regulatory requirements.

• Minimum 1–3 years of experience in cargo operations, logistics, e-commerce fulfillment, or ground handling operations.
• Basic understanding of cargo build-up, freighter operations, and ground handling processes.
• Experience or exposure to system updates and cargo milestone tracking is an advantage.
• Familiarity with CTO operations and warehouse coordination is preferred.
• Able to work in a fast-paced, time-critical operational environment, including shift work if required.
• Good communication and coordination skills with internal and external stakeholders.
• Basic proficiency in MS Excel, G Suites and operational reporting.

Key Competencies

• Operational discipline and attention to detail
• Strong coordination and follow-up
• Ability to work under pressure during flight cut-off timelines
• Team-oriented with a hands-on mindset
• Problem-solving and situational awareness

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

About the Role

As a REFASH Retail Partner, you will be at the forefront of managing our offline stores, with full responsibility for achieving sales targets, maintaining a high level of customer satisfaction, and ensuring that store operations run smoothly. This role will also prepare you for future growth opportunities within the REFASH organisation, allowing you to shape the success of our stores through innovative sales strategies, team management, and strong business ownership.

Key Responsibilities

Sales & Business Operations

• Drive sales initiatives to achieve targets, maximizing store revenue and profitability.

• ⁠⁠Plan weekly/monthly offline sales campaigns and align with stakeholders across different functions i.e. Marketing, Creative, Procurement

• ⁠Oversee the financial and sales performance of stores, ensuring alignment with company goals.

• Implement offline business strategies in line with broader company objectives.

• Prepare and analyze monthly sales reports to identify trends and areas for improvement.

Store Management & Visual Merchandising

• Maintain optimal store presentation through visual merchandising and strategic inventory placement.

• ⁠Ensure Inventory procurement targets are met monthly.

• Establish and uphold processes, sales, and service standards across offline retail locations.

Team Leadership & Development

• ⁠Lead hiring, training, and scheduling for both full-time and part-time retail staff.

• Conduct onboarding and training for new associates, fostering a culture of service excellence.

• Oversee day-to-day operations, delegating tasks to ensure seamless store functionality.

Customer Service & Relationship Management

• Maintain high standards of customer service, managing customer touchpoints such as cashiering and events.

• Work closely with our Customer Experience team to provide customer support across various communication platforms (Email, Social Media, WhatsApp).

• ⁠Manage relationships with sellers, including evaluating product drop-offs, negotiating offers, and resolving disputes.

Career Growth

At REFASH, we are committed to developing our talent. Successful candidates will have the opportunity to gain regional exposure and progress into higher roles within the organisation, managing our business across key markets in Singapore, Malaysia and Hong Kong.

Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into a more accessible and enriching experience for individuals at all levels of trading expertise. We recognize that investing is a long-term journey, and that’s why we equip our users with a robust suite of features including real-time market data, advanced technical analysis tools, and comprehensive order book data. By prioritizing transparency, innovation, and community, we strive to deliver an exceptional investment experience tailored to the unique needs of each investor. As a leading player in the financial services industry, we invite enthusiastic and driven individuals to join our team as interns. This internship offers a unique opportunity to gain firsthand experience in the financial technology sector while working alongside industry professionals in a collaborative environment. As an intern at Moomoo, you will contribute to our mission of unlocking financial potential for investors and gain invaluable insights that can shape your future career in financial services.

Responsibilities

• Assist in planning, organizing, and executing events (e.g., product launches, roadshows, pop-up events, internal events)
• Conduct market research to identify trends and competitor analysis.
• Assist in daily operations of retail stores
• Provide customer service support during peak hours or campaigns

• Currently pursuing a degree in Finance, Economics, Business, or a related field.
• Strong analytical skills with a keen interest in financial markets and investment strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with financial analysis tools and software is a plus.
• Ability to work collaboratively in a team-driven environment.
• Eagerness to learn and adapt in a fast-paced and dynamic setting.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

We are seeking a dynamic, driven and organized Executive Assistant (EA) to support the VP of Quality. 

In this role, you will be trusted to work with the highest level of confidentiality, understanding the needs of the Executives while carefully balancing relationship building across the business. You will need to be organized and innovative, while thriving in a fast-paced environment. You must have a can-do attitude, and be willing to pitch in and help others, to execute effectively and efficiently.

You will need to have strong attention to detail and ability to manage competing priorities. A strong written and verbal communication skills, and ability to maintain the utmost level of professionalism is required. The ability to take initiative and to work both independently and as part of a team is vital. Supporting Executives for a company spread across the globe, at times you will need to be flexible with working hours, and self-time management will be necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Calendar Management: ensure the Executive’s time is well organized and used to best support the goals of the VP of Quality and the broader company.
• Meeting Planning and Organization: Support planning and organizing of internal and external meetings, team offsites, country visits, and other meetings.
• General Enquiries: Act as the source for enquiries and refer routine matters to appropriate parties.
• Tool Management: Manage expense reports, SOW’s and PO’s, and become savvy with WD’s internal tools such as M365, Co-Pilot etc.
• Briefing Documents: Manage briefing documents for key internal/external meetings and create briefing packets for business trips.
• Projects: Work on special projects, as needed.
• Travel: Manage Executive travel needs, including planning optimum travel arrangements
• Community: Build the necessary communities to further drive your own development, and to support your peers across the business.

We are seeking a highly motivated and detail-oriented individual to join our team in the Business Process Management & System Projects function. The role offers an exciting opportunity to work on process improvement initiatives, digital transformation, and system implementation projects that drive efficiency and innovation across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITES: 

• Perform product setup for NPI builds, including MES configuration and routing creation via Engineering Change Management.
• Provide PDM NPI related troubleshooting and issue resolution.
• Act as key user and SME for MES and PDM NPI processes, supporting functionality enhancements and process improvements.
• Consolidate and align PDM NPI enhancement requirements across operations, IT, and stakeholders.
• Drive design, development, and deployment of SAP & MES solutions to improve process efficiency, traceability, and data accuracy.
• Support end-to-end project execution and system enhancements through cross-functional collaboration, including requirements, testing, training, and change management.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

The Assistant Chief Engineer in a hotel plays a crucial role in ensuring the effective maintenance and safety of the hotel's assets.

Their responsibilities include:

• Overseeing daily engineering operations to maintain safety and functionality.
• Managing the Engineering & Maintenance team to uphold guest satisfaction.
• Leading preventive and corrective maintenance activities for guest rooms, public areas, and back-of-house facilities.
• Championing the hotel's fire safety program and ensuring compliance with local regulations.
• Coordinating technical and safety training sessions and enforcing safe work practices.
• Implementing energy and resource conservation initiatives to support sustainability goals.
• Overseeing troubleshooting and maintenance for mechanical, electrical, and building systems.
• These roles are essential for maintaining the quality of service and safety standards in hotels, ensuring guest satisfaction and operational efficiency.

Get to Know the Team

• The Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.
• If being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.

Get to Know the Role

• Steer management teams along with our safety mission and principles
• Develop internal and external user safety processes

The Critical Tasks You Will Perform

As a Safety Assistant Manager, you'll have two main areas of focus:

• You are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety numbers in Malaysia to benchmark our safety performance and standards.
• You will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.
• You will support the team's projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the safety culture of the community.
• You will support and understand the country's goals to provide customized safety advisory and solutions, with the ultimate goal of steering management teams along with our safety mission and principles.

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.