Total 73 Others/Any branch manager job vacancies in Others category in Malaysia

Job Summary

The Warehouse Manager is responsible for the overall leadership, strategic planning, and

operational management of warehouse functions. This role ensures efficient, accurate,

and cost-effective warehouse operations while maintaining high service standards and

supporting business growth. The position plays a key role in driving process

improvements, optimizing inventory management, and leading the warehouse team to

achieve organizational objectives.

Responsibilities

Leadership & Team Management

• Lead, manage, and develop the warehouse team to achieve high performance and
• operational excellence.
• Provide coaching, training, and performance management to ensure continuous
• staff development.
• Foster a positive, accountable, and safety-focused working environment.

Warehouse Operations Management

• Oversee all daily warehouse operations including receiving, storage, picking, packing, and distribution.
• Ensure smooth coordination of inbound and outbound logistics activities.
• Monitor operational performance and implement improvements to enhance efficiency and productivity.

Inventory Control & Planning

• Ensure high accuracy of inventory records and implement robust inventory control procedures.
• Monitor stock levels and collaborate with Sales and Procurement teams for demand planning and replenishment.
• Conduct periodic and random stock audits to maintain inventory integrity.

Process Improvement & Strategy

• Develop, review, and enhance warehouse SOPs, workflows, and systems to optimize operations.
• Drive continuous improvement initiatives to reduce costs, improve turnaround time, and increase efficiency.
• Identify opportunities for automation, system improvements, and best practices.

Logistics & Stakeholder Coordination

• Liaise with transporters, forwarders, and third-party logistics providers to ensure timely and quality delivery.
• Collaborate with internal departments (Sales, Procurement, Finance) to align operational goals.
• Ensure customer satisfaction through effective coordination and service delivery.

Reporting & Compliance

• Prepare and present monthly and quarterly reports on warehouse performance,
• inventory status, and KPIs to Management.
• Ensure compliance with company policies, safety regulations, and legal requirements.
• Maintain proper housekeeping and enforce workplace safety standards.

Ad-hoc Responsibilities

• Undertake additional duties and strategic projects as assigned by Management.

Key Requirements

• Diploma or Degree in Warehouse Management, Logistics, Business Administration, or related field.
• Minimum 5–8 years of relevant warehouse experience, with at least 2–3 years in a managerial or supervisory role.
• Proven leadership experience in managing warehouse operations and teams.
• Strong knowledge of inventory management, logistics, and warehouse best practices.
• Excellent communication skills in English and Malay (written and spoken).
• Proficient in Microsoft Office, especially Excel (data analysis/reporting).
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work under pressure and manage multiple priorities effectively.

Perks & Benefits

• Commission and bonus
• Personal development opportunities
• 5 working days.
• • Able to start work immediately will be an advantage.

職位概述

倉庫經理負責整體領導、策略規劃和

倉庫營運管理。該職位確保高效、準確、

在維持高服務標準的同時，實現成本效益高的倉儲營運

支援業務增長。該職位在推動流程方面發揮關鍵作用。

改進、優化庫存管理並領導倉庫團隊

實現組織目標。

職責

領導力與團隊管理

• 領導、管理和發展倉庫團隊，以實現高績效；
• 卓越營運。
• 提供指導、培訓和績效管理，以確保持續性
• 員工發展。
• 營造一個積極向上、負責任、以安全為中心的工作環境。

倉庫營運管理

• 負責監督所有日常倉庫運營，包括收貨、儲存、揀貨、包裝和配送。
• 確保進出貨物流活動的順利協調。
• 監控營運績效並實施改善措施，以提高效率和生產力。

庫存控制與計劃

• 確保庫存記錄高度準確，並實施健全的庫存控製程序。
• 監控庫存水平，並與銷售和採購團隊合作進行需求規劃和補貨。
• 定期進行隨機庫存盤點，以維護庫存完整性。

流程改善與策略

• 制定、審查和改進倉庫標準作業程序、工作流程和系統，以優化營運。
• 推動持續改善計劃，以降低成本、縮短週轉時間並提高效率。
• 找出自動化、系統改進和最佳實踐的機會。

物流與利害關係人協調

• 與運輸商、貨運代理和第三方物流供應商聯絡，以確保及時、高品質的交付。
• 與內部部門（銷售、採購、財務）合作，以協調營運目標。
• 透過有效的協調和服務交付，確保客戶滿意。

報告與合規

• 準備並提交倉庫績效的月度和季度報告，
• 向管理階層報告庫存狀況和關鍵績效指標。
• 確保遵守公司政策、安全規章和法律要求。
• 保持良好的工作場所衛生，並執行工作場所安全標準。

臨時職責

• 承擔管理階層指派的其他職責和策略項目。

主要要求

• 持有倉儲管理、物流、工商管理或相關領域的文憑或學位。
• 至少5-8年相關倉庫工作經驗，其中至少2-3年擔任管理或主管職務。
• 在管理倉庫營運和團隊方面擁有豐富的領導經驗。
• 精通庫存管理、物流和倉儲最佳實務。
• 英語和馬來語（書面和口頭）溝通能力優秀。
• 精通微軟辦公室軟體，尤其擅長Excel（數據分析/報告）。
• 較強的分析、解決問題和決策能力。
• 能夠在壓力下工作並有效管理多項任務。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

⭐ Key Responsibilities:

1. Drive the sales of the store to meet and exceed targets.

2. Recruit, train, and manage store staff.

3. Oversee inventory levels, order stock, and manage supply chain processes.

4. Ensure high standards of customer service are maintained.

5. Handle the financial aspects of the store, including budgeting, forecasting, and managing expenses.

6. Ensure the store is clean, well-organized, and visually appealing at all times.

7. Collaborate with the marketing team to implement promotional campaigns and events.

8. Ensure compliance with health and safety regulations to provide a safe shopping environment for customers and a safe working environment for employees.

9. Prepare reports and analyze these reports to identify trends, opportunities for improvement, and areas of concern.

⭐ Skills and Qualifications:

1. Excellent proficiency in both written and spoken English.

2. 1-3 years of experience as a store supervisor or in store operations management, preferably in retail or related brand industries. More experienced candidates will be considered.

3. Strong communication, leadership, and coordination skills, with the ability to handle work pressure effectively.

4. Resilient and determined, capable of thriving in challenging situations and overcoming setbacks.

5. Strong business acumen, able to drive store sales and deliver high-quality customer service.

6. A passion for lifestyle products is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

⭐ 主要職責：

1. 推動門市銷售，達到並超越目標。

2. 招募、培訓和管理門市員工。

3. 監督庫存水平，訂購庫存，並管理供應鏈流程。

4. 確保維持高標準的客戶服務。

5. 處理商店的財務事宜，包括預算、預測和費用管理。

6. 確保店鋪隨時保持乾淨、整齊有序、美觀大方。

7. 與行銷團隊合作，實施促銷活動和活動。

8. 確保遵守健康與安全法規，提供顧客安全的購物環境，提供員工安全的工作環境。

9. 準備報告並分析這些報告，以確定趨勢、改進機會和需要關注的領域。

⭐ 技能與資格：

1. 英語書寫和口語能力優秀。

2. 具備1-3年店舖主管或店鋪營運管理經驗，零售或相關品牌產業經驗者優先。經驗更豐富的候選人亦可考慮。

3. 具備較強的溝通、領導和協調能力，能有效應對工作壓力。

4. 具有韌性和決心，能夠在充滿挑戰的環境中茁壯成長並克服挫折。

5. 具備較強的商業頭腦，能夠推動門市銷售並提供高品質的客戶服務。

6. 對生活風格產品充滿熱情者優先考慮。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 個人休假
• 學術休假
• 開放文化
• 個人發展機會

Get to Know the Role

This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role, based in either Malaysia or Indonesia.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: 

• Implement the resort strategy across all operational departments. 
• Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel. 
• To support and implement all corporate programmes and guidelines. 
• Actively support the development, training, mentoring of team members. 
• Manage quality improvement process in areas of customer service and team member satisfaction. 
• Demonstrate leadership by example. 
• Motivate and build a working environment in which team members are productive and innovative. 
• Demonstrate self-confidence, energy, and enthusiasm. 
• Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. 
• Identify and lead positive public relations and teamwork opportunities. 
• Establish, measure, monitor, and evaluate process policies and procedures. 
• Use problem solving methodology for decision making and follow up. 
• Develop business plan and evaluate business trends to modify strategies. 
• Interpret, analyze, and manage budget to meet business objectives. 
• Provides constructive coaching and counseling to team members.  
• Develop and train department heads to fully understand and effectively perform their job. 
• Be in charge of the hotel in absence of Area General Manager according to given authorization. 
• Perform other duties as assigned by Area General Manager 

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

Security & Governance

• Drive cybersecurity posture across the organisation including access control, endpoint protection, and vulnerability management
• Coordinate with internal audit and external assessors for compliance reviews and VAPT exercises
• Define and execute the ICT roadmap aligned to business goals
• Establish ICT policies, standards, and governance frameworks
• Own ICT budgeting, procurement, and cost optimisation
• Lead technology risk assessments and ensure regulatory compliance (PDPA, ISO 27001, etc.)

Infrastructure & Operations

• Oversee end-to-end IT infrastructure: networks, servers, cloud, telephony, and endpoints
• Ensure high availability, business continuity, and disaster recovery readiness
• Manage SLAs for internal systems uptime and incident response

Vendor & Stakeholder Management

• Own relationships with ICT vendors, MSPs, and service providers
• Review and negotiate ICT contracts, MSAs, and SOWs
• Collaborate with business units to translate operational needs into ICT solutions

Team Leadership

• Lead, mentor, and grow an ICT team across support, infrastructure, and systems functions
• Set KPIs and drive a culture of continuous improvement

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Dual-Domain Expertise (ICT + Tech Risk): 5+ years of hands-on experience managing IT Infrastructure/Operations, combined with 2+ years of direct responsibility over First Line of Defence (LOD1), IT Governance, or RCSA frameworks in a highly regulated environment.
• Technical Compliance Fluency: Proven experience implementing and auditing technical controls against global industry frameworks (e.g., ISO 27001, NIST, COBIT, or ITIL) across modern cloud-heavy (AWS/Azure) environments.
• High-Pressure Execution & Stakeholder Management: A track record of staying calm and decisive during critical system outages, paired with the communication skills needed to confidently manage audit pushback and influence engineering teams to adopt "secure-by-design" practices.

Nice to Have

• Experience in logistics, e-commerce, or high-growth tech companies
• Certifications: CISSP, CISM, PMP, ITIL, or cloud certifications (GCP/AWS/Azure)
• Familiarity with ITSM tools (Jira, ServiceNow, or equivalent)

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

As the Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

• Lead and manage the housekeeping team, ensuring flawless cleanliness and presentation throughout the hotel.
• Establish and maintain the highest hygiene and quality standards in all guest rooms, public areas, and back-of-house spaces.
• Work closely with other departments to ensure seamless guest experiences.
• Develop schedules, allocate tasks, and oversee inventory management of cleaning supplies and linen.
• Train, motivate, and inspire your team to uphold our luxury service standards.
• Monitor guest feedback and continuously improve our housekeeping operations.
• Ensure compliance with health and safety regulations.

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

We're looking for a dynamic and results driven Sales Manager to join our team in Johor Bahru, Malaysia. In this pivotal role, you will drive revenue growth by managing the complete sales cycle, building strong client relationships, and leading initiatives that exceed organizational targets. You will be instrumental in identifying market opportunities, converting inquiries into confirmed business, and fostering a collaborative environment that supports both team success and customer satisfaction. This position offers the opportunity to make a meaningful impact while working with a forward-thinking organization committed to innovation and excellence.

• Manage the full sales cycle from initial inquiry through contract negotiation and conversion, ensuring timely and professional responses to all client inquiries
• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets while maintaining detailed records of sales activities and forecasts
• Build and maintain strong, long-term relationships with corporate clients, event organizers, and key accounts to encourage repeat business and identify upsell opportunities
• Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
• Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
• Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
• Collaborate with internal departments including operations, finance, and customer service to ensure seamless execution of sales agreements and client satisfaction
• Maintain accurate and detailed documentation of all client interactions, contracts, and agreements in CRM systems; ensure all records are current and accessible
• Prepare and present regular sales reports, revenue forecasts, and performance metrics to senior management; provide actionable insights based on data analysis
• Mentor and support team members in developing sales skills, achieving individual targets, and maintaining high standards of customer service
• Proactively identify and resolve client concerns with empathy and transparency, ensuring issues are addressed promptly and professionally
• Participate in networking events, industry conferences, and promotional activities to expand the client base and strengthen market presence

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

Operations:

• Conduct manpower planning for the area according to approved headcount, festive/ high seasons, promotional period etc. Liaise with HR for recruitment and other procedures.
• Ensure all team members observe and practice company’s policies and rules & regulation.
• Monitor overall shop operations and ensure consistency in the standard of retail operations within the Area.
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are handled.
• Manage and monitor product display arrangement as VM guideline.
• Manage and supervise all shop managers in overall daily operations and customer relationship within the area.
• Monitor and follow up with respective departments on various matters to ensure smooth operations within the area.
• Plan and execute stock take (routine, ad-hoc & annual), follow up with relevant investigations & reporting.
• Weekly Effective Communication with shop managers to ensure information, policies, practices, troubleshoots are well informed and supported.
• To ensure all Operational and Customer Service SOPs are followed within the shop.

Sales:

• Analyzing sales data, shop performance in all aspects and update to Line Manager.
• Monitor and ensure Shop Managers implement/execute sales & promotion plans as per guideline.
• Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Provide feedbacks to Line Manager on sales & promotions campaigns' effectiveness.
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience.
• Understand product features and benefits and train your team to maximize sales opportunity.
• Propose sales / promotion ideas to Line Manager to improve sales achievement.
• Understand the retail industry, business challenges, competitors, and customers, with a strong commercial awareness.

Controls:

• Be organized and consistent with daily structure to ensure store within your area meet compliances, customer service and security standards.
• Drive excellent performance on wage controls through floor-based observations and efficient practices.
• Ensure accurate tills report and cash collection within your area.
• Guide the team to work within timeframes set by the business and set realistic expectations.
• Manage compliance with processing of payroll issues and problem-solve effectively.
• Ensure all store schedules in line with store trading patterns and business expectation.
• Monitor stock take process and result to ensure they are within the passing rates.
• Support shop managers within your area to act on suspicious activities within the premises.

Development

• Be self-driven in own personal development and take on developmental feedback constructively.
• Create an environment that encourages and rewards performance fairly and equitably.
• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance.
• Lead, train, motivate and manage outlet team in delivering best services in all departments.
• Plan for development and create a clear team succession plan to encourage next generation and support business growth.
• Work close with L&D team to ensure effective training delivered to your team within the area.

Leadership & Management

• Develop relationships with your store team and ensure everyone is working to the same goals.
• Develop, coach and motive your team to achieve success, holding them accountable where appropriate.
• Inspire your team and act as a role model.
• Participate in recruitment process to identify potential talents for all Supervisors and above positions.
• Lead and work with the team to achieve monthly sales target of the Area.
• Review and appraise staff performance to identify talents and retain staff.
• Take responsibility of your Area and be accountable for any outcomes.
• Work closely with the Line Manager and contribute to the success of  your area as a whole.

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. 

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. ​

​

And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Thriving in collaborative, dynamic environments, with a solution-focused mindset.​

• Motivated to create great customers experiences while promoting and selling our products.​

• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.​

• Effective communicators, creative, and curious.​

• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.​

​

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

​​

WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

 ​

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

​​

Take the next step in your career together with us. The journey starts here.​​

​​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Role

The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.

This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.

What You'll Do

Main Responsibilities

• Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
• Own end-to-end delivery of the mental health benefits platform across assigned clients
• Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
• Build strong, long-term relationships with senior HR and business stakeholders
• Drive client satisfaction, retention, and expansion opportunities
• Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
• Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
• Identify product enhancement opportunities based on client feedback and insights

Day-to-Day Activities

Client Relationship Management

• Conduct regular client check-ins (weekly, monthly, quarterly)
• Prepare and present QBRs and impact reports
• Respond to client queries, escalations, and operational requests
• Align on programme priorities, campaign calendars, and engagement initiatives
• Manage renewals conversations and identify upsell/cross-sell opportunities

Programme Delivery & Project Management

• Oversee implementation timelines and onboarding processes
• Coordinate webinars, roadshows, campaigns, and engagement initiatives
• Ensure platform configurations, credits, and reporting are accurate
• Track project milestones and manage internal follow-ups
• Ensure service quality standards are maintained across clinical and operational delivery

Strategic Advisory & Consulting

• Develop tailored engagement strategies based on workforce demographics and needs
• Advise clients on mental health trends, utilisation benchmarks, and best practices
• Provide recommendations to improve adoption, communication, and ROI perception
• Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)

Data Analysis & Insights

• Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
• Analyse trends and identify risks or growth opportunities
• Develop insights and narratives to demonstrate programme impact
• Use data to inform renewal and expansion discussions

Cross-Functional Collaboration

• Translate client feedback into clear product and operational requirements
• Work with Product and Engineering on feature enhancements or fixes
• Partner with Marketing on engagement campaigns and communication materials
• Coordinate with Clinical and Delivery Ops for service quality and provider matters
• Support Sales in enterprise pitches, renewals, and expansion proposals

Continuous Improvement & Innovation

• Identify recurring pain points and process inefficiencies
• Contribute to internal playbooks, best practices, and reporting frameworks
• Proactively suggest platform improvements to enhance scalability and client value

Who You Are

• Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
• Atleast 3+ years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
• Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
• Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
• Familiarity with mental health benefits and/or related industries is a plus.

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

• ​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

​

Take the next step in your career together with us. The journey starts here. ​

​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than MM/DD/YYYY. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

Are you ready to sit at the table where the decisions that shape the future of foodpanda Malaysia are made? As a Strategic Projects Manager in the Managing Director’s Office (MDO), you won’t be a spectator—you will be the engine behind our internal execution. This role is designed for a strategic leader who can transform data into actions, drive complex cross functional projects and bring strong narratives into life. You will be the operational engine of our strategy!

What’s in your "Panda Box"?

• Lead Cross-functional Strategic Projects: You will direct complex initiatives that span multiple departments, ensuring risks are mitigated and milestones are met with precision.

• Ensure Execution Alignment Across Functions: You will act as the "organizational glue" to ensure our teams are moving in sync. You bridge gaps and resolve misalignments to ensure seamless execution.

• Drive Performance Tracking & Narrative: You’ll own the "single source of truth." You monitor 360-degree business performance and craft the executive narrative that explains business trends to the MD and Regional stakeholders.

• Own Target Setting: You’ll lead the process of defining targets for the entire organization, ensuring they are ambitious, realistic, and strategically aligned with regional expectations.

• Responsible to ensure all projects are executed in high industrial standard and to lead technical development especially in Geochemistry and Enhanced Oil Recovery Related Scope of Works including Digital Solutions & Predictive Modelling.
• Responsible for providing full customer support from project initiation to closure and follow up, whilst promoting business growth.
• Responsible and act as the company Field Analytical Specialist in all technical aspect related to analytical and its related fields including sampling, sample handling, testing, investigation, reporting, advisory/training services to clients etc.
• Lead and execute field job.
• Support laboratory on analytical solutions.
• Attend meetings and do presentations and demo.
• Support Laboratory & Field Services and other business lines (well testing, Environment, and etc)
• Responsible for the training, and technical development of lab and field service staff.
• Identify local talents and build technical competencies to strengthen our market position.
• Identify and recommend procurement of equipment and consumables to meet growing targets.
• Make sure all lab and field data has been screened and evaluated to ensure only high-quality data is issued.
• Troubleshoot lab and field equipment breakdown including repairs where necessary.
• Write and/or review technical field reports prior to final report issuance.
• Attend external & internal training courses as required.
• Develop and oversee the revision and updating of lab and field SOPs and training manuals.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025, 18001 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?

We are currently seeking a Front Office Manager to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.

• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About Aura by Hex Trust

Aura by Hex Trust is the private wealth business of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.

The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.

About Hex Trust

Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.

Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.

We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.

You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.

Position Summary

We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.

As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership -  and real influence over product direction as we scale.

This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.

Duties & Responsibilities

• Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
• Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
• Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
• Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
• Work with Marketing Team to identify and support activities designed to attract and activate client base
• Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
• Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
• KPIs: No. of clients, Revenue, Assets on Platform, Net New Money

• 5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
• Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
• Strong knowledge of financial markets and investment products; digital asset familiarity required.
• Proven ability to deliver high-touch, client-first service in a demanding environment.
• Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
• Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
• Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.

Primary Responsibilities

Business Performance

• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
• Analyze and submit month-end reports and identify deviation from business plan goals
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Outlet Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

Team Management

• Interview, select and recruit outlet employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication