Key Responsibilities
As a Inbound Sales Representative, you will own the full customer funnel—from the first touchpoint until successful conversion. Your primary duties will include:
- Full-Funnel Conversion: Strategically collaborate with the Marketing team to qualify inbound leads and convert them first into trial users, and then into regular, paid customers.
- Multi-Channel Engagement: Proactively engage with potential customers primarily through calls, complemented by text/messaging channels, to understand their needs and clearly articulate the value of the Ottodot platform.
- Target Achievement: Consistently meet and exceed demanding monthly and quarterly sales targets for trial enrolments and regular customer conversions in the Singapore market.
- Product Advocacy & Feedback: Act as the voice of the customer. Identify potential product improvements and relay detailed, actionable feedback to the Product and content teams to enhance our offerings.
Requirements
Must-Haves:
- Experience: 1-2 years of proven B2C / B2B sales experience, with a strong, measurable track record of success in a target-driven environment.
- English Proficiency: Professional working fluency in English is essential to effectively communicate with parents in the Singapore markets.
- Tech Savviness: Highly proficient and comfortable using AI tools, CRM tools, Google Workspace, and learning new tools to manage your sales pipeline.
Our Culture & Who You Are
We are looking for an individual who is not only a sales expert but also a strong cultural contributor. Success in this role means you are:
- Customer Focused & KPI-Driven: You prioritize solving user problems, proactively seek feedback, and constantly track your progress against targets to ensure you are on track.
- Experimental & Accountable: You favor quick tests and experimentation over perfection, taking Ownership of both successes and failures, and always following through on commitments.
- Proactive Communicator: You proactively share progress and roadblocks, and commit to Honesty by being candid and addressing difficult topics directly and openly.
- Supportive Team Player: You provide constructive feedback and offer help to colleagues without being asked, celebrating team wins together.
Note: There is a 3-month probation period, during which performance will be evaluated monthly. Upon successful completion, you will be assessed for a permanent role.
