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Customer Service Representative Hiring in Top Bpo's.
Recruitify_HR
2.9
85 reviews
Job Type / Job Level
Full-time / Senior Manager
Company Location
Philippines
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Description
Manage large volumes of customer inquiries while maintaining high-quality service standards.
Provide information about products and services to customers through various communication channels.
Resolve customer complaints and issues in a timely and effective manner.
Document customer interactions and feedback for quality assurance and improvement.
Work collaboratively with team members to enhance customer satisfaction and streamline processes.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 58 years of experience in customer service roles.
Skills and Competencies: Strong verbal and written communication skills.
Skills and Competencies: Proficiency in using customer service software and tools.
Qualities and Traits: Empathetic and patient with a strong customer focus.
Qualities and Traits: Ability to work in a fast-paced and dynamic environment.
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