Operations Coordinator (Up to ₱30K | Work-from-Home | 6-Month Fixed-Term Contract)
Cebu-based only | Work-from-Home | 6:00 AM–3:00 PM PH Time | Monday–Friday
You own end-to-end operational coordination for learning and development projects delivered to corporate clients by an Australian professional education provider — managing project plans, timelines, contracts, and delivery logistics from initial design through to post-project review. Your work follows established project coordination workflows, contract processes, and delivery readiness standards aligned with client expectations.
This is not a task-executor role. You operate as the central conduit across Sales, Learning Architects, Facilitators, Delivery teams, and external clients and vendors, and are trusted to keep projects on track without waiting for direction. Best suited for professionals who thrive in multi-stakeholder environments, value structured execution, and prefer proactive project ownership over reactive task work.
You’re Likely a Strong Fit If You Have
- 3–5 years of experience in project coordination, operations coordination, training administration, or client delivery
- Demonstrated ability to coordinate multiple projects, activities, and stakeholders simultaneously against deadlines
- Experience working with clients, vendors, and cross-functional internal teams to deliver services or projects
- Proficiency in Microsoft Office Suite plus exposure to CRM, SmartSheet, or Learning Management Systems
- Willingness to work 6:00 AM–3:00 PM PH Time aligned with Australian business hours from a stable Cebu-based home-office setup
- Available to commit to a 6-month fixed-term contract.
Strong Signals
- Qualification or training in Business, Project Management, Education, Human Resources, Events Management, or a related field
- Prior experience supporting an Australian-based professional services or education organization
- Familiarity with corporate Learning & Development (L&D), training operations, or Registered Training Organisations (RTOs)
- Hands-on experience with SmartSheet, HubSpot, or comparable project management and CRM platforms
- Comfort using AI tools to streamline project coordination, reporting, and stakeholder updates
What You’ll Own
Learning Design Coordination
You own the flow of design work between clients, internal teams, and external facilitators — keeping requirements clear and approvals moving.
- Coordinate learning solution design activities between clients, internal teams, and external associates or facilitators
- Manage project plans, timelines, and deliverables through solution development and approval processes
- Monitor progress, identify risks or dependencies, and escalate issues promptly
- Maintain design documentation, requirements, and approvals for stakeholder visibility
Contract & Commercial Coordination
You keep proposals, SOWs, and contract documentation moving so delivery commitments can be met on time.
- Coordinate preparation and review of proposals, pricing, SOWs / COEs, and contracts
- Liaise with Sales, clients, associates, and internal stakeholders to progress approvals
- Track commercial milestones, documentation status, and key contractual obligations
- Maintain accurate project records and handover information for delivery readiness
Delivery Readiness & Execution
You are the operational spine of every project — from readiness checks to real-time coordination during delivery.
- Coordinate logistical, resource, and stakeholder requirements ahead of delivery
- Manage client and participant communications, enrolments, scheduling, venues, virtual platforms, and learning material distribution
- Act as the primary operational contact during delivery — coordinating between clients, participants, facilitators, and internal teams
- Manage attendance tracking, participant support, and schedule changes; proactively resolve operational issues or escalate when required
Measurement & Continuous Improvement
You close the loop on every project — capturing what worked, what didn’t, and what to improve next.
- Coordinate collection of participant and facilitator feedback across learning programs
- Identify trends, risks, and improvement opportunities and communicate findings to stakeholders
- Coordinate post-project reviews, lessons learned sessions, and client debriefs
- Contribute to continuous improvement of delivery processes, tools, templates, and operating procedures
- Share insights with Sales and leadership to support account growth and long-term partnership
About the Company
An Australian-based education and training organisation delivers vocational qualifications, corporate learning, and professional development to businesses and individuals across the country. Known for accredited program delivery and long-standing corporate client relationships, offshore team members work within defined project coordination workflows, established contract processes, and structured delivery readiness standards aligned with Australian training frameworks.
What This Role Gives You
Benefits of GOTEAM
Accelerate Your Personal Growth
- Company-provided laptop + second monitor
- Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
- Option to enroll up to 4 additional dependents via salary deduction
- ₱1M life insurance coverage
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
- Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
- 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
- Salary loan access (post-regularization)
- Employee discounts, raffles, and Day-1 welcome gift
- Opportunity to win a trip to Bali through company programs
Live Your Purpose
- Join GoTeam Cares volunteer programs
- ₱10,000 referral bonus
- Monthly gratitude events, team dinners, and leadership talks
Your Family’s Benefits
- 24/7 financial, legal, and counseling support (up to 4 family members)
- Free telemedicine consultations
- Virtual family events and prize opportunities
OUR HIRING PROCESS
What Happens After You Click “Apply”
When you click “Apply,” you’ll be taken to Multiplai Interview Room.
Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.
What you’ll need:
- Stable internet connection
- Desktop or laptop
- Headset
You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.
Go Beyond Employment: Build a Future-Proof Career
We’re calling on 100,000 Filipino professionals to lead the AI revolution.
Get Your FREE AI Certification
Join Project 100K – AI Certification for the Philippines, powered by GoTeam.
Equip yourself with global-ready skills — 100% free.
Claim your spot now: Project 100K – AI Certification for the Philippines
