Basic Function
To support the sales manager and account executives by administering the sales information system and provide all other administration services for the whole team and clients.
Responsibilities
- Assist client request/s.
- Prepares request for quotation and purchase order
- Provides clerical support for the sales team.
- Complete a broad variety of administrative tasks
- Recordkeeping responsibilities may include sales, electronic databases for prospective customers.
- Maintains customer database by encoding customer profile and updates; preparing and distributing monthly reports.
- Communicate to client via phone and email, ensuring timely responses
- Help prepare and co-ordinate deliverables to both internal and external customers.
- Actively contribute to continual service improvement
- Escalation to sales team to ensure alignment of processes
- Perform any related tasks.
Job Requirements
- Candidate must possess at least Bachelors/College Degree in Computer Science/Information Technology or Equivalent.
- Required Skill(s): strong knowledge of Microsoft based operating systems and applications,
- With Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork
- Organizational skills and dedication to completing projects in a timely manner
- Ability to analyse and revise operating practices to improve efficiency.
- Comfortable working in a fast-paced office environment.
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Outlook.
- Preferably 1-4 years experienced employee specialized in IT/Computer Hardware or Equivalent.
