Here’s the difference you’ll make..
At 2GO Group, you will help strengthen the financial health of the business by leading credit risk, reporting, and performance governance across the Express and Forwarding business units. As the Credit Risk and Reporting Manager, you will provide the insights and controls that enable smarter decisions, protect working capital, and improve cash flow visibility.
Your leadership will drive data integrity, reporting excellence, and risk management while delivering actionable insights that enhance operational performance, support sustainable growth, and empower the business to make confident, informed decisions.
What You’ll Do..
Credit Risk and Working Capital Governance
- Establish and lead the organization's credit governance framework to effectively manage customer credit exposure, protect company assets, and support sustainable revenue growth.
- Drive proactive monitoring, assessment, and escalation of customer credit risks, portfolio exposures, and emerging collection risks to minimize potential financial impact.
- Ensure alignment of credit policies, risk controls, and customer onboarding governance with business objectives and risk appetite.
Performance Reporting and Executive Decision Support
- Serve as the owner of reporting governance, performance analytics, and management information across the Billing and Collections organization.
- Provide executive leadership with timely, accurate, and actionable insights on collection performance, accounts receivable quality, working capital trends, operational efficiency, and business risks.
- Establish performance frameworks, KPI governance, and management dashboards that drive accountability, visibility, and data-driven decision-making.
Cash Application and Reconciliation Governance
- Provide leadership and governance over cash application operations, reconciliation controls, and financial data integrity processes.
- Ensure timely resolution of unapplied cash, payment allocation issues, reconciliation variances, and other items impacting cash visibility and financial reporting accuracy.
- Strengthen operational controls and governance mechanisms that support accurate customer balances and reliable financial information.
Analytics, Controls, and Business Intelligence
- Lead the development of analytics capabilities, reporting automation, and business intelligence solutions that improve organizational effectiveness and management visibility.
- Drive continuous improvement initiatives focused on data quality, reporting accuracy, process efficiency, and control effectiveness.
- Partner with business and support groups to transform operational and financial data into meaningful business insights and strategic recommendations.
Transformation, Risk Management, and Governance
- Support organizational transformation initiatives by establishing governance, performance measurement, and reporting structures that enable successful execution and sustainable results.
- Proactively identify operational, financial, and credit-related risks and recommend corrective actions to improve business performance and strengthen internal controls.
- Serve as a key advisor to leadership on matters relating to working capital optimization, customer risk management, operational performance, and business sustainability.
Leadership and Organizational Development
- Lead and develop teams responsible for Credit Risk, Cash Application, Reporting, Analytics, and Reconciliation functions.
- Foster a culture of accountability, analytical discipline, continuous improvement, and fact-based decision-making.
- Build organizational capability that supports current business requirements and future growth objectives.
You’ll thrive in this role if you..
Educational Background
- Bachelor’s degree in accountancy, Finance, Economics, Business Administration, Industrial Engineering, Management, Statistics, or any related business discipline.
- MBA, master’s degree, or postgraduate studies in Finance, Business, Analytics, or related fields is an advantage.
Professional Experience
- Minimum of 8–10 years of progressive experience in Credit Risk Management, Accounts Receivable, Collections, Financial Planning and Analysis (FP&A), Reporting, Business Analytics, Shared Services, or related finance operations.
- At least 3–5 years in a managerial or leadership capacity with responsibility for risk management, reporting, analytics, financial controls, or operational governance.
- Proven experience in developing performance reporting frameworks, KPI governance, financial analytics, and executive management reporting.
- Experience in managing customer credit risk, working capital initiatives, cash application governance, reconciliation controls, and operational performance management.
- Experience leading process improvement, automation, system implementation, or business transformation initiatives is highly preferred.
- Experience in logistics, transportation, supply chain, shared services, or other high-volume transaction environments is an advantage.
Competencies, Skills, Knowledge And Abilities
Leadership Competencies
- Strategic Thinking – Translates business objectives into risk, reporting, and performance management strategies.
- Business Partnership – Builds strong relationships and influences stakeholders across all levels of the organization.
- Leadership and Accountability – Drives performance through clear direction, ownership, and execution discipline.
- Decision-Making – Utilizes data, insights, and business judgment to support sound decisions.
- Change Leadership – Leads transformation initiatives and promotes continuous improvement.
Technical Competencies
- Credit Risk Management – Evaluates, monitors, and manages customer credit exposure and financial risk.
- Financial and Operational Analytics – Converts data into actionable business insights and recommendations.
- Reporting and Performance Management – Develops KPI frameworks, management dashboards, and governance mechanisms.
- Cash Application and Reconciliation Controls – Ensures integrity of customer balances, cash visibility, and financial records.
- Data Governance and Business Intelligence – Strengthens reporting accuracy, data quality, and management visibility.
- Internal Controls and Compliance – Establishes controls that support financial integrity, risk mitigation, and regulatory compliance.
Others
- Strong analytical and problem-solving capability.
- Strong executive communication and presentation skills.
- Ability to influence stakeholders and drive alignment across functions.
- High level of business acumen and commercial awareness.
- Ability to manage multiple priorities in a fast-paced and evolving environment.
Licensure / Certification Required
- Certified Public Accountant (CPA) is preferred but not required.
- Professional certifications such as Certified Management Accountant (CMA), Certified Credit Professional (CCP), Lean Six Sigma, Data Analytics, Business Intelligence, Financial Risk Management (FRM), or Project Management certifications are an advantage.
What’s In It For You at 2GO?
- Lead with purpose. You are trusted to make decisions, own outcomes, and shape the direction of the business.
- Grow people and culture. You build teams in a workplace that listens, cares, and invests in talent and well-being.
- Drive everyday excellence. You inspire high standards, innovation, and sustainable performance.
- Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being
