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Customer Care Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service via phone, email, and chat.
  • Address customer inquiries and issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance customer satisfaction and service delivery.
  • Utilize CRM tools to track and manage customer feedback.

Requirements

  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:13 years
  • Skills and Competencies:Excellent communication and interpersonal skills
  • Skills and Competencies:Proficient in customer service best practices
  • Skills and Competencies:Experience in a call center environment is preferred
  • Qualities and Traits:Strong problem-solving abilities
  • Qualities and Traits:Ability to work in a fast-paced environment
Jobs in Philippines   »   Jobs in Muntinlupa City, National Capital Region, Philippines   »   Customer Care Representative

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