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Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Assist customers with inquiries and provide product information.
  • Resolve customer complaints in a timely and effective manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to meet service quality goals.
  • Provide feedback on the efficiency of the customer service process.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service.
  • Skills and Competencies: Strong typing skills and proficiency in communication.
  • Skills and Competencies: Knowledge of BPO operations and customer service best practices.
  • Qualities and Traits: Empathy and patience while dealing with customers.
  • Working Conditions: Fast-paced call center environment.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Customer Service Representative

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