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Employer Success Specialist

Myvan Properties Development Inc.

2.9
12 reviews
Myvan Properties Development Inc.
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Responsibilities

  • Serve as the primary contact for employer accounts.
  • Build and maintain strong employer relationships.
  • Conduct check-ins and reviews to assess hiring needs.
  • Ensure a positive client experience throughout hiring.
  • Monitor hiring activity and account performance.
  • Identify bottlenecks and recommend solutions.
  • Support employers in maximizing platform value.
  • Drive retention through proactive engagement and issue resolution.
  • Coordinate with internal teams to address concerns.
  • Support onboarding and adoption of new processes/features.
  • Maintain accurate documentation and records across systems.
  • Track engagement, outcomes, and adherence to standards.

Qualifications

  • High school diploma required.
  • 4+ years of experience in Customer Success, Account Management, Client Services, BPO Operations, or related fields.
  • Strong English communication skills for stakeholder engagement and client discussions.
  • Skilled at identifying client needs, resolving issues proactively, and driving outcomes.
  • Organized and skilled at managing multiple priorities.
  • Adaptable to fast-paced, high-growth environments.

Preferred Requirements

  • CRM experience.
  • Experience selling to US clients.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

Benefits

  • Transportation Allowance
  • Rice Allowance
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Employer Success Specialist

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