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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service via phone and email to resolve inquiries and issues.
  • Assist customers in navigating products and services.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance the customer experience.
  • Stay updated on product knowledge and promotions.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Fresh graduate or 02 years of experience in customer service.
  • Skills and Competencies: Excellent command of the English language.
  • Skills and Competencies: Strong interpersonal and communication skills.
  • Skills and Competencies: Experience in a call center environment is a plus.
  • Qualities and Traits: Empathetic, patient, and solution-oriented approach.
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