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Customer Service Representative in Top Bpo's. Salary upto 35K.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Manager
Company Location
Philippines
Description

  • Provide exceptional customer service support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Assist with training new team members on customer service protocols.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 510 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication and problem-solving skills.
  • Responsibilities and Duties: Ability to handle challenging customer interactions effectively.
  • Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
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