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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Provide information about products, services, and promotions to customers.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of customer service experience.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
  • Responsibilities and Duties: Ability to multitask and handle stressful situations.
  • Working Conditions: Comfortable working in a fast-paced environment.
Jobs in Philippines   »   Jobs in Caloocan, National Capital Region, Philippines   »   Customer Service Representative

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