Start Your BPO Career with Concentrix Cebu!
Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you.
Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!
Location: Concentrix Cebu – centrally located with easy access to public transport and lifestyle hubs.
Description
As a Call Center Agent at Concentrix, you will:
Answer calls, chats, or emails from customers.
Assist with billing, product inquiries, account updates, and technical troubleshooting.
Provide excellent customer service with accuracy and empathy.
Follow company processes, compliance guidelines, and quality standards.
Escalate issues when necessary to ensure customer satisfaction.
This role is ideal for both newbies and experienced agents who want to grow in a supportive and world-class company.
What We Offer
Competitive salary ₱15,000–₱25,000/month for provincial sites
Full BPO Benefits Package
HMO (health insurance) coverage
Paid training
Paid leaves and holiday pay
Night differential & performance incentives
Career growth opportunities with promotion tracks and leadership programs
Supportive mentors and leaders who value your success
State-of-the-art facilities with comfortable workspaces in Cebu
Beginner-friendly accounts for those new to the industry
Qualifications
At least Senior High School graduate or High School graduate (Old Curriculum)
No BPO experience required – fresh graduates and career shifters are encouraged to apply
Good communication skills (English or Tagalog)
Willing to work onsite in Cebu City
Why Join Concentrix?
Concentrix is a global leader in customer experience. We provide the tools, training, and opportunities for you to succeed, whether you’re starting your first job or advancing your BPO career.
Join us at Concentrix Cebu and take the first step toward a fulfilling and rewarding career.
Apply Now and Start your Concentrix Journey!
