직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.
Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.
직무 설명:
GBS US HLD CS/Inventory Admin
Job Description
- Process orders via all sources to include trade stock, sample, no-charge and international
- Work effectively with clients and our Distribution Centers to ensure orders ship as expected
- Process credit memos
- Perform back-order procedures and proactively validate changes in all situations
- Perform all month-end processes, i.e., billing, reports, issue sheets – verify information accuracy
- Effectively respond to customer inquiries and complaints
- Thoroughly understand all system generated reports – be able to identify report solutions to client issues; know when customization is required
- Thoroughly understand regulatory issues as they relate to the Healthcare Logistics group, client, and client’s customer
- Identify and propose business opportunities/special projects for the Healthcare Logistics group and/or client
- Communicate effectively with employees at all levels within the Healthcare Logistics group organization and client organization
- Participate in client conference calls, meetings, and presentation
- Miscellaneous special projects as assigned
- Other duties as assigned
EXPERIENCE AND EDUCATION*
BS Degree in business or related field, or equivalent work-related experience is preferred; High School Diploma or equivalent degree is required.
Required Metrics And Skills
Minimum 1-3 year’s previous customer service experience desired.
- Excellent Performance and Attendance for the past 3 months
- Excellent oral and written communication skills
- Able to effectively communicate with all levels of the Healthcare Logistics group personnel as well as clients and clients’ customers
- Ability to learn system functionality to accomplish necessary objectives
- Ability to handle multiple tasks simultaneously
- Ability to organize and prioritize work to meet deadlines
- Ability to thrive in a team environment
- Good problem-solving skills
- Proven organizational and proofreading skills
- Detail oriented
- Professional demeanor
- Proficient using Microsoft Office 97 (Word, Excel)
직원 유형:
정규직
UPS는 차별, 괴롭힘 및 보복이 없는 일터를 제공하기 위해 최선을 다하고 있습니다.
