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Dispatch Coordinator Assistant (experience as a dispatcher is required)

WorkStaff360

3.3
1 review
WorkStaff360
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines

ROLE: Dispatch Coordinator Assistant(experience as a dispatcher is required)


JOB DESCRIPTION:

  • Answer and manage incoming dispatch calls.
  • Coordinate and assign service calls to drivers.
  • Monitor active jobs and provide updates to customers and drivers.
  • Communicate service status and estimated arrival times.
  • Ensure dispatch information is accurate and updated in company systems.
  • Follow company dispatch procedures and service protocols.
  • Maintain detailed records of service requests and job statuses.
  • Utilize VOIP and dispatch software to manage daily operations.


HARD REQUIREMENTS:

  • Previous experience in dispatching, logistics, transportation, or customer service.
  • Strong verbal and written English communication skills.
  • Excellent multitasking and organizational abilities.
  • Ability to work under pressure and prioritize tasks effectively.
  • Strong attention to detail and problem-solving skills.
  • Comfortable using VOIP systems and cloud-based software.
  • Experience in towing, roadside assistance, trucking, or logistics industries.
  • Familiarity with dispatch software and CRM systems.


HOURS/WEEK:

  • 45 hours per week


SCHEDULE AVAILABILITY:

  • Monday to Friday
  • 7AM - 5PM Central Standard Time Zone


OFFER

  • Weeks 1–8: $4 USD/hour
  • Week 9 onwards: $5 USD/hour
Jobs in Philippines   »   Jobs in Philippines   »   Dispatch Coordinator Assistant (experience as a dispatcher is required)

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