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Call Center Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information and resolve customer issues in a timely manner
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with team members to enhance overall customer satisfaction
  • Participate in training and development programs to improve service skills

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field
  • Experience Level: 02 years
  • Skills and Competencies: Proficient in English language
  • Skills and Competencies: Strong customer service skills
  • Skills and Competencies: Ability to work collaboratively as a team player
  • Qualities and Traits: Excellent interpersonal and organizational skills
  • Qualities and Traits: Strong people skills with a focus on customer satisfaction
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