Join Australia’s leading claims partner and turn care into impact every single day.
The Opportunity
Support and shape impactful marketing and communication initiatives within a fast-paced, collaborative environment — partnering with leadership to bring brand strategy to life and deliver meaningful engagement across internal and external audiences.
Why join us?
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
“I’m proud to be part of a team where our work supports hundreds of thousands of Australians with reliable connectivity every day — and where quality service and customer trust truly matter.” – Delivery Lead, ASW Philippines.
What You'll Do
- Support the development and execution of brand, marketing, and communication strategies aligned with business objectives.
- Coordinate marketing activities including events, campaigns, and communications from planning through to execution and evaluation.
- Create and manage high-quality content across multiple channels (website, LinkedIn, email campaigns, and other digital platforms).
- Collaborate with internal stakeholders to ensure content aligns with brand messaging and marketing strategies.
- Assist in campaign execution, including tracking performance, reporting insights, and producing campaign closure reports.
- Maintain accuracy, consistency, and adherence to brand and style guidelines across all marketing materials.
- Provide administrative and coordination support, including documentation, reporting, and system management (e.g., Wrike, SharePoint).
- Support customer-focused initiatives such as database management, persona development, and engagement tracking.
- Conduct market research and gather insights to inform marketing strategies and respond to feedback.
- Build strong internal and external relationships while supporting team collaboration and contributing to continuous improvement initiatives.
Key Criteria
- Minimum 2 years’ experience in a marketing, communications, or similar role.
- Strong written and verbal communication skills with the ability to create engaging content.
- Basic understanding of marketing principles, branding, and digital marketing strategies.
- Experience with marketing tools such as Canva, Wrike, Vision6 (or similar email platforms), and Google Analytics.
- High attention to detail to ensure accuracy and brand consistency in all outputs.
- Ability to manage multiple tasks, meet deadlines, and adapt to changing priorities.
- Strong interpersonal and collaboration skills for working in cross-functional teams.
- Experience supporting marketing campaigns, events, and content development.
- Familiarity with customer data, engagement tracking, and reporting.
- Bachelor’s degree in Marketing, Communications, or a related field.
Work setup: - Manila (BGC, Taguig): Australian hours (7:00am–4:00pm PHT) with a hybrid work arrangement.
