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Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide high-quality customer service and support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and accurately.
  • Maintain detailed documentation of customer interactions.
  • Identify and escalate complex issues to appropriate departments.
  • Participate in training and development to enhance service skills.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years in customer service or related field.
  • Skills and Competencies: Strong communication and problem-solving skills.
  • Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
  • Qualities and Traits: Customer-focused with a positive attitude.
  • Working Conditions: Comfortable working in a team-oriented, fast-paced environment.
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