About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.
As Recruitment Associate, You Will…
- Partner with Recruitment Managers to determine staffing needs
- Interact with applicants & respond to initial inquiries
- Process and track applicant job submissions
- Conduct & request tests needed for hiring
- Recommend ways of improving recruiting process
- Participate in job fairs & hiring events
- Build relationships with internal employees
- Ensure orientation and the onboarding process runs smoothly
As Recruitment Associate, You Have…
- A love for people and thrives in a team environment
- A professional and mature attitude
- Excellent organizational skills and ability to handle a high volume of work
- Good judgment on sensitive issues and can maintain confidentiality
- Previous experience with interviewing and selecting candidates is an asset
- 1-2 years administrative experience in a fast-paced environment
