Company: UBP Financial Services - Accounting and Bookkeeping Team (ABT)
Position: FS Processor
Office Location: ACO Cebu Office
Job Summary
Responsible for the booking of transactions, MC LOA processing, BANCNET AR crediting, BSS ISS tagging, and other processes that maybe assigned
Duties And Responsibilities
- Accuracy and timeliness of services and process output based on Turn-around Time (TAT) and Service Level Agreement (SLA) with business and/or process partners
- Zero Operational losses (no losses due to fraud, irregularities, negligence & errors)
- Complaint management (all customer complaints/feedback are immediately addressed to the satisfaction of clients)
- Adherence to established production processes, designs, and specifications
- Increased productivity in terms of processes improvements, cost reduction and waste elimination
- Monitors and follows through on client inquiries, requests, complaints
- Participation in testing of new products/service
- Proper implementation of new processes/reports/process improvements
- Safekeeping of records of recon or reports completed for audit trail
Required Skills
- Strong attention to detail and accuracy in postings
- Ability to investigate and resolve reconciling differences
- Trend and variance analysis for recurring issues
- Identification of mis postings and process gaps
- Consistent data validation and cross-checking of figures
- Basic knowledge of BIR requirements (2307, VAT, EWT, DST)
