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Program Governance & Analytics Specialist

Smart Communications, Inc.

2.8
3 reviews
Smart Communications, Inc.
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Education

  • Bachelor's degree in an Information technology discipline, MS or MBA preferred.

Qualifications

  • Ten or more years of:
    • progressively responsible IT or relevant Technology experience, with sensitivity and commitment to business problem solving
    • successfully managing complex and risky projects
    • business-facing experience, with sensitivity and commitment to business problem solving
    • demonstrated experience in leading diverse teams
    • Telecommunications experience (ideally)
Duties And Responsibilities 2. Program Delivery Enablement 3. Analytics & Reporting 4. Program Monitoring & Control 5. Stakeholder & Governance Engagement

  • Program Governance & Prioritization
  • Manage demand intake and prioritization frameworks to ensure aligned, value-driven decision making
  • Support governance processes that guide program direction, approvals, and execution discipline
  • Promote consistent application of project and program management standards across initiatives
  • Enable delivery excellence by supporting project teams, tools, and structured workflows
  • Track adherence to plans, timelines, and governance expectations to improve delivery outcomes
  • Maintain core governance artifacts, including risks, issues, decisions, actions, and changes
  • Develop and maintain dashboards, scorecards, and KPI reports for cybersecurity programs
  • Consolidate insights, analyze trends, and highlight risks, variances, and opportunities
  • Provide clear, concise reporting to support leadership decision making
  • Track program health, milestones, deliverables, and benefits realization
  • Coordinate updates, escalations, and compliance checks with project teams and stakeholders
  • Support post‑implementation reviews and performance assessments
  • Partner with cross-functional teams to align priorities and execution
  • Communicate insights and updates to leadership and governance bodies
  • Support governance forums, including preparation, documentation, and follow-through
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