Job Description
Responsible for driving the end-to-end strategy, execution, and performance optimisation of Instant Delivery initiatives. This role requires strong analytical thinking, strategic planning, and cross-functional collaboration to identify growth opportunities, improve operational efficiency, and enhance user experience across buyers, sellers, and driver partners.
- Involve end-to-end strategy development and execution for Instant Delivery initiatives, aligning with overall business goals and priorities.
- Define project roadmaps, KPIs, and success metrics such as buyer adoption, order growth, service quality, and operational efficiency.
- Analyse large datasets and develop forecasting models to monitor and project the overall business health of Instant delivery segment.
- Track and evaluate key performance indicators and proactively identify areas for improvement.
- Collaborate closely with Product, Operations, and Supply teams to ensure effective project execution and timely rollout of initiatives.
Requirements
- Bachelor’s degree in Statistics, Data Analytics or a related field.
- Strong analytical and problem-solving skills with proficiency in Excel/Google Sheets; SQL is a plus.
- Excellent communication and presentation skills with ability to work cross-functionally.
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
