About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.
Job Scope:
As the Delivery Engineer - Business Messaging, you will be responsible for the solutions engineering of OTT messaging using ADA’s Business Messaging Platform. It’s your job to build and manage development of chatbot and integration based on client requirement, create custom chatbot flows for the OTT messaging of Businesses.
Roles & Responsibilities:
- Develop intuitive chatbot flows using the Business Messaging Platforms drag, drop flow creator and do the API integration
- Coordinate with external development teams to deploy features and bug fixes.
- Customer engagement on requirement discussions, providing solution and estimations.
- Coordinate with L1 and L2 support teams to debug production issues and resolve on given ETAs.
- Work with multiple stakeholders to transition data and knowledge and subsequently document it thoroughly.
- Ability to collaborate effectively with teams located in different time zones.
Skills Required
- Hands-on experiences (Preferably 3+ years of full stack development experience) with particular focus on Mobile-First responsive design and implementation of web applications.
- Experience in developing web applications using cutting-edge technologies and frameworks like Node.js, Redis
- Experience integrating REST API’s.
- Proven track record of delivering well-tested, high-quality, maintainable projects.
- Chatbot development / CPaaS related industry experience is a plus.
- Experience working in an Agile environment, including practices like CI/CD and Test-Driven Development ideal.
- Familiarity with UX principles for creating delightful Customer Experiences favored.
- BSc in computer science/engineering or equivalent experience.
- Fluent language skills in English languages.
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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles
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