Job Title
Associate, Sales Support (Mandarin Speaker)
Job Description
The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.
- Review and update account information through online research and internal tools.
- Responsible to ensuring accuracy of account contact details.
- Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
- Update and manage Excel spreadsheets as needed to track.
- Handle external and internal queries professionally and promptly to promote a client-oriented service approach
- Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
- Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes
