Be a part of something BIG!
Say
HELLO to BIG Possibilities with
Singtel KL (Sudong MY Sdn Bhd)!
Singtel is Asia's leading communications technology group, with a presence across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.
We are looking for a
Project Manager to lead the successful delivery of Telco and ICT infrastructure projects from initiation through to completion. You will work closely with customers, cross-functional teams, and external partners to manage project scope, timelines, risks, and stakeholder expectations while ensuring projects are delivered with quality, operational excellence, and outstanding customer experience.
Make An Impact By
- Project Delivery & Execution
- Manage end-to-end Telco and ICT projects in accordance with established Project Management Methodology (PMM), covering project initiation, planning, execution, monitoring, and closure.
- Develop and maintain project schedules, milestones, and deliverables to ensure successful project execution.
- Lead cross-functional project teams through a matrix reporting structure to achieve project objectives.
- Manage project scope, timelines, and changes while ensuring customer expectations are effectively managed.
- Identify project risks and issues, implement mitigation plans, and escalate critical matters where appropriate.
- Stakeholder & Customer Management
- Build and maintain strong relationships with customers, internal stakeholders, and external vendors throughout the project lifecycle.
- Provide regular project status updates, governance reporting, and executive-level communications.
- Facilitate effective collaboration across technical and business teams to resolve issues and maintain project momentum.
- Ensure projects are delivered to agreed quality standards while achieving high levels of customer satisfaction.
- Coordinate project handover activities, including completion documentation and transition to the operations or maintenance team.
- Project Governance & Pre-Sales Support
- Prepare weekly and monthly project reports to provide visibility on project progress, risks, and key milestones.
- Support pre-sales activities by contributing project management expertise during proposal and tender (RFP) responses.
- Develop project schedules, implementation plans, and presentation materials to support customer engagements.
- Promote project governance best practices to ensure compliance with organisational standards and successful project outcomes.
- Contribute to continuous improvement initiatives that enhance project delivery effectiveness and customer experience.
Skills For Success
- Diploma in Computing, Engineering, Information Technology, Telecommunications, or a related technical discipline.
- Approximately 5 years of experience in IT infrastructure, telecommunications, or a customer-facing technical environment.
- At least 2 years of experience managing infrastructure or technology projects.
- Professional Project Management certification such as PMP, PRINCE2 Practitioner, CITPM, or an equivalent qualification.
- Strong understanding of project management methodologies, project lifecycle management, and governance.
- Excellent stakeholder management, communication, and presentation skills with the ability to engage technical and business audiences.
- Strong analytical, problem-solving, negotiation, and decision-making skills.
- Self-motivated, organised, and able to manage multiple priorities in a fast-paced environment.
- Passion for delivering exceptional customer experience and successful project outcomes.
It'll Be Great If You Also Have
- Experience managing projects within the telecommunications industry.
- Exposure to enterprise technologies such as Data Centre, Network, Storage, Server, Middleware, Cloud, or Cyber Security.
- ITIL certification or knowledge of IT Service Management practices.
- Experience supporting government or regulated industry projects.
- Existing government security clearance or eligibility to obtain the required clearance.
- Experience leading multicultural or geographically distributed project teams.
Your Career Growth Starts Here. Apply Now!
