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Job Type   /   Job Level
Temporary   /   Others/Any
Company Location
Malaysia
  • Opportunity to work in a collaborative environment
  • Be part of a dynamic and fast paced organisation

About Our Client

A globally recognised organisation with a long-established reputation for supporting excellence, trust, and continuous improvement, the company works with businesses and institutions across a wide range of sectors to help strengthen performance, manage risk, and achieve strategic objectives. With an extensive international presence, it partners with organisations to address evolving operational, sustainability, quality, and governance challenges

Job Description

Change Strategy & Delivery

  • Lead change management activities for a large-scale ERP and business transformation programme.
  • Develop and execute change management plans, roadmaps, and deployment strategies aligned with programme objectives.
  • Partner with project teams and business leaders to ensure change activities are embedded throughout the project lifecycle.
  • Support change delivery across multiple deployment waves and business functions.

Change Impact & Readiness

  • Conduct and refine change impact assessments across business units and operational teams.
  • Translate global process and system changes into clear business-level impacts for affected teams.
  • Identify risks, dependencies, and adoption barriers and develop mitigation plans.
  • Assess organisational readiness and monitor progress against agreed readiness milestones.
  • Identify training and capability-building requirements to support successful adoption.

Stakeholder Engagement

  • Build and maintain strong relationships with business leaders, project stakeholders, and subject matter experts.
  • Develop stakeholder engagement strategies and communication plans.
  • Facilitate workshops, focus groups, and change impact assessment sessions.
  • Establish and manage change champion networks to support engagement and adoption.
  • Create and maintain stakeholder maps, personas, and audience segmentation strategies.

Communications & Training

  • Support development and delivery of communication plans to promote awareness and adoption.
  • Partner with training teams to conduct training needs analysis and develop role-specific learning content.
  • Support the creation of user guides, toolkits, and change enablement materials.
  • Reinforce new ways of working and drive sustained behavioural change across impacted teams.

Deployment & Go-Live Support

  • Lead business readiness activities for regional deployment waves across APAC.
  • Coordinate readiness assessments and deployment activities across multiple markets.
  • Support User Acceptance Testing (UAT), implementation activities, and go-live preparation.
  • Provide change support during deployment and post-go-live stabilisation phases.
  • Monitor adoption metrics and gather feedback to support continuous improvement.

Governance & Reporting

  • Track and report change management progress, risks, issues, and dependencies.
  • Prepare status reports, presentations, dashboards, and executive updates.
  • Ensure all change deliverable meet agreed project standards and timelines.
  • Capture lessons learned and contribute to continuous improvement of change management methodologies and toolkits.

The Successful Applicant

Qualifications & Experience

  • Bachelor's Degree in Business, Human Resources, Communications, Psychology, Organisational Development, or related discipline.
  • 7+ years of experience in Change Management, Business Transformation, Organisational Change, or ERP implementation programmes.
  • Proven experience supporting large-scale transformation initiatives in complex organisations.
  • Experience working on ERP implementations or enterprise-wide system transformation projects.
  • Experience supporting regional or global change programmes across multiple business functions.

Change Management

  • Organisational Change Management (OCM)
  • Change impact assessment
  • Business readiness planning
  • Adoption and engagement strategies
  • Stakeholder management

Project & Transformation

  • Programme and project delivery
  • Workshop facilitation
  • Risk and dependency management
  • Deployment and go-live support
  • Process transformation

Communication & Leadership

  • Strong communication and presentation skills
  • Ability to influence stakeholders at all organizational levels
  • Strong facilitation and relationship-building skills
  • Ability to navigate ambiguity and drive alignment

Personal Attributes

  • Proactive and self-driven
  • Strong analytical and problem-solving skills
  • Highly organized with strong attention to detail
  • Comfortable managing multiple priorities in a fast-paced environment

What's on Offer

  • Contract: 12 Months
  • Hybrid working arrangement
  • Opportunity to play a key role in a strategic global transformation programme.
  • Exposure to enterprise-wide process, operating model, and ERP transformation initiatives.
  • Regional leadership opportunities across APAC markets.
  • High visibility with senior stakeholders and programme leadership.

Contact

Quote job ref: JN-072026-7052815

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