Job Description
Key Responsibilities
- Review and moderate content in native Japanese language across various platforms (to support market-specific content moderation and cultural accuracy)
- Apply content policies while considering native Japanese linguistic nuances, slang, and cultural context
- Identify harmful, misleading, or sensitive content specific to the niche Japanese speaking market
- Ensure compliance with platform guidelines and legal standards
- Stay updated on Japanese internet trends, viral topics, and digital behavior
- Handle sensitive or explicit content professionally and objectively
- Maintain high standards of accuracy, quality, and productivity
- This level of expertise is not substitutable with non-native or intermediate speakers
Technical Skills
- It is mandatory to be fully independent in writing, reading and speaking in the native Japanese language and possesses strong understanding of Japanese culture, social norms, humor, slang, and regional context
- Ability to interpret meaning beyond direct translation, including tone, intent, and implicit messaging
- Capability to make accurate judgment calls on culturally sensitive content
- This level of expertise is not substitutable with non-native or intermediate speakers
- Online community experience and exposure
- Experience with confidential information collection and management (preferable)
Soft Skills
- Strong attention to detail and quality
- Neutral and unbiased mindset when reviewing diverse content
- Ability to work independently in a fast-paced environment
- Good analytical and research skills
- Adaptable and quick learner
- Strong emotional resilience when handling sensitive material
- Good time management and task prioritization.
Other Requirements
- Willing to work in a 24 by 7 shift environment
- Comfortable working with explicit and sensitive content
- Able to manage high-pressure scenarios with professionalism
- Strong interpersonal and communication skills
About Cognizant
Cognizant (Nasdaq: CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
