Marketing Associate (Contract)

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Key Purpose of the Role: To support the organization’s CRM data quality and marketing operations by ensuring accurate and up-to-date customer data in SAP/CRM systems.

Strategic Outcome: Enable better customer engagement, improved campaign effectiveness, and stronger data governance through high-quality and reliable CRM data.

CRM Data Cleansing & Governance

• Clean and standardize contact and account data in SAP/CRM systems
• Reclassify and correct customer data labels and segmentation
• Perform structured cleansing of historical data (up to 3 years)

Contact Qualification & Validation

• Conduct outbound calls and emails to verify customer information
• Update CRM records with validated and accurate data
• Maintain logs of validation activities

Documentation & Process Support

• Develop simple job aids and user guides for CRM processes
• Support internal documentation for CRM data handling and governance

Marketing Support

• Create basic marketing visuals using Canva (e.g., email banners, social assets)
• Assist with campaign-related operational tasks

Ad Hoc Support

• Perform additional data cleansing and administrative tasks as assigned

What You Need to Succeed

Mandatory:

• Diploma or Degree in Business, Marketing, IT, or related field
• Basic proficiency in Microsoft Excel and data handling
• Comfortable making outbound calls for data verification
• Ability to work onsite during training period

Preferred:

• Experience with CRM systems (e.g., SAP, Salesforce, Dynamics)
• Prior exposure to data cleansing or administrative roles
• Familiarity with Canva or basic design tools
• Experience in marketing or customer data-related work
• Fresh graduates are welcome to apply

Our Offer to You

• Skills development
• Diversity, flexible and fun working culture

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity.