PayNet operates at the centre of Malaysia’s payments ecosystem, where industry and regulatory developments directly shape strategic direction and execution priorities.
As the ecosystem evolves, there is a need to form clear, consistent “house views” and engage externally to shape outcomes, not just respond to them.
This role sits within the CEO Office to connect external developments with internal strategy, ensuring PayNet is aligned, prepared, and influential in direction-setting.
Works alongside the Head as part of the CEO’s extended office, driving substance behind industry engagement and regulatory positioning – not just coordination.
TL; DR
Act as the engine behind PayNet’s industry and regulatory positioning.
Shape and articulate clear “house views”, grounded in business strategy and ecosystem realities.
Engage with industry bodies, regulators, and participants to influence direction and alignment.
Translate external developments into clear internal implications and coordinated responses.
Why This Role Matters
Industry direction is shaped early through engagement and positioning – this role ensures PayNet has a clear voice.
Without alignment, organisations risk fragmented or inconsistent positions externally.
External developments often require internal alignment and adaptation across multiple divisions.
Strong positioning enables PayNet to lead discussions, not react to them.
Requires credibility, judgement, and ability to engage senior stakeholders internally and externally without relying on hierarchy.
What You Will Actually Do
Develop and shape PayNet’s “house views” on key industry and regulatory topics, grounded in strategy and business priorities.
Prepare clear, structured strategy materials and discussion papers to support internal alignment and external engagement.
Engage with regulators, industry bodies, associations, and participants, contributing to discussions and influencing outcomes where appropriate.
Coordinate across divisions and operating units to align internal positions before external engagement.
Translate external developments into clear internal implications, guiding teams on required responses or adjustments.
Support emerging initiatives and industry changes (e.g. scheme or model shifts), ensuring internal alignment and readiness across PayNet.
Examples of This Role in Practice
A new regulatory or industry initiative emerges; you shape PayNet’s position and align stakeholders before external discussions.
Divisions have differing views on an industry topic; you consolidate into a single, clear “house view”.
An industry forum discussion is upcoming; you prepare structured materials and position PayNet to influence direction.
A scheme change (e.g. Interbank Cash Withdrawal) requires adjustment; you translate implications and guide internal alignment across teams.
External discussions evolve quickly; you ensure PayNet’s position remains clear, consistent, and forward-looking.
What Will Help You Succeed
Strong ability to structure and articulate positions on complex industry and regulatory topics.
Confidence engaging external stakeholders, including regulators and senior industry participants.
Enterprise perspective, connecting external developments to business strategy and operational realities.
Ability to align multiple internal stakeholders into a single, coherent position.
Strong judgement in navigating sensitive discussions and evolving industry dynamics.
Clear, structured communication style for both internal and external audiences.
