Job Summary
Applies broad knowledge and experience in telecommunications to NEO’s evolution through strengthened governance, risk visibility, and compliance practices. Drives effective controls, proactive risk mitigation, and continuous improvement initiatives to enhance operational resilience, accountability, and sustainable business practices aligned with CelcomDigi’s standards and strategic direction.
Responsibilities
Governance & Risk Management:
- Drive continuous improvement of governance frameworks, controls, and compliance practices to strengthen operational effectiveness across NEO.
- Proactively identify process gaps, control weaknesses, and emerging risks, and recommend preventive actions and improvement opportunities.
- Support NEO transformation initiatives by embedding governance, risk, and compliance considerations into evolving operating models and processes.
- Engage with leadership teams and stakeholders to facilitate timely decision-making and drive ownership of governance actions.
- Provide data-driven recommendations to strengthen governance effectiveness and support organizational priorities.Promote a culture of accountability and operational discipline across NEO.
Audit & Control Effectiveness
- Act as the focal point for NEO engagements with Internal Audit and external auditors by driving cross-functional alignment and facilitating effective communication throughout the audit lifecycle.
- Drive audit preparedness and response activities across NEO by reviewing findings, challenging existing practices where appropriate, and collaborating with relevant teams to ensure practical and aligned resolution plans, including timely management review and approval.
- Drive readiness activities for internal and external audits by strengthening controls and ensuring supporting processes and documentation are maintained effectively.Analyze audit findings and recurring issues to identify trends, root causes, and systemic improvement opportunities.
- Partner with stakeholders to implement sustainable corrective and preventive actions that improve control effectiveness.
- Monitor closure of action plans and recommend interventions to address potential risks or delays.Develop and maintain dashboards and reporting mechanisms to provide meaningful insights on audit, compliance, and risk-related activities.
Requirements
- Bachelor's Degree in Engineering, Telecommunications, or related disciplines.
- Minimum 5–8 years of relevant working experience in audit, compliance, governance, risk management, operational controls, process improvement, or related functions.
- Experience in telecommunications or technology environment is preferred.
- Strong stakeholder management skills with the ability to collaborate across teams and drive alignment on governance and compliance matters
- Strong analytical and problem-solving skills with the ability to identify risks, root causes, and improvement opportunities
- Structured, detail-oriented, and self-driven with strong execution capabilities and a high level of accountability
- Strong governance and compliance mindset with the ability to strengthen controls and promote operational discipline
- Good written and verbal communication skills with the ability to engage and influence different stakeholder groups
Next Steps
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
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CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
