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Collections Officer

GXS Bank

3.0
3 reviews
GXS Bank
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Malaysia
Job Description

The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.

Job Responsibilities

  • Call and follow-up with customers to secure payment plans
  • Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses
  • Partner with product teams and business units to coordinate Collection’s activities across the bank
  • Achieve the productivity standard set for the team and individual KPI
  • Take on additional projects and tasks assigned by reporting manager

Our Ideal Candidate

  • Fresh graduates are welcome as comprehensive training will be provided
  • Well versed in the bank products and processes
  • Good understanding of technology in the digital banking space
  • Possess strong written, communication and negotiation skills

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