Overall employee rating

2.9
Based on 51 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Retail Sales Associate
3.0
11 July 2026

Okay for Retail, But Don't Expect Much Flexibility

Working at IKEA, especially in retail, has its moments. It's a big company, so things can feel a bit rigid. I was a Retail Sales Associate and found the work okay, but definitely not the most flexible gig out there.


Pros

You can sometimes swap shifts with coworkers if you really need to, which helps. For a large corporate retailer, they do offer decent benefits for hourly employees, which is a plus. It's not completely impossible to get a specific day off if you plan way ahead.


Cons

Work flexibility is tough for customer service roles. Expect mandatory weekend shifts and holidays. Your schedule can change weekly, making it hard to plan anything outside of work. It's a strictly onsite job, so no remote options, obviously.


Advice to Management

Try to offer more predictable scheduling for your Retail Sales Associate teams. Even a two-week heads-up would make a huge difference for people's personal lives. Consider slightly more weekend flexibility for tenured staff.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Retail Associate
2.9
30 April 2026
Okay for hourly retail, culture has its ups and downs
Pros: You get a decent employee discount on furniture and home furnishings, which is a big plus. The benefits package for hourly retail staff is pretty solid too. I've met some really supportive co-workers here in the Brooklyn, NY store.
Cons: Career growth as a Retail Associate feels pretty slow; promotions don't happen often. Sometimes the company culture can feel a bit too corporate and less focused on individual store teams. There's definitely room for better communication from upper management down to the floor.
Advice to Management: Focus on improving internal communication, especially from store leadership to the frontline staff. Creating clearer career progression paths for onsite retail roles would also really help with morale and retention for hourly employees.
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Retail Associate
2.9
26 April 2026
Culture is decent, but things are tough lately.
Pros: The biggest pro for me is the team spirit among fellow Retail Associates in the store; we really look out for each other. Also, that employee discount on home furnishings is pretty sweet. It's a generally inclusive workplace if you're new to the retail industry.
Cons: The onsite culture can feel a bit cliquey sometimes, especially with management changes. There's often not enough staff on the floor, which puts a ton of pressure on everyone and makes long days harder. Holiday seasons are brutal and stress out the entire team.
Advice to Management: Seriously, invest more in staffing and better training for team leaders. It would make a huge difference in daily stress levels for us onsite workers.
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Retail Sales Associate
3.0
23 April 2026
Good for starting, not for fast promotion
Pros: IKEA is a decent spot to get your foot in the door for retail. As a Retail Sales Associate, you learn a ton about customer service and products in the home goods industry. The benefits are okay, and the employee discount is a solid perk.
Cons: Career growth is really tough at this company. It feels like promotions for entry-level roles are super slow to happen. You can easily get stuck in your current position, which isn't great for long-term plans.
Advice to Management: Leadership really needs to rethink the internal promotion process. Make the career paths clearer for people who want to move up. More training for advanced roles would definitely help motivate staff to stay.
Show more

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