Singtel

Pros: I liked my immediate team. Everyone was pretty supportive in customer service, especially for new hires in the telecommunications industry. There are solid employee discounts on Singtel services, which is a nice perk.
Cons: The company culture here feels a bit rigid. Getting anything done or approved takes ages because of all the layers in this big corporate structure. There's not much encouragement for new ideas as a Customer Service Representative, which can be frustrating.
Advice to Management: Try to empower frontline staff more. Listen to feedback from the Customer Service Representative team. Streamline internal processes to reduce unnecessary bureaucracy.

Pros: Job security is pretty solid in the telecommunications industry, especially for corporate roles like mine. You feel secure here; there isn't constant worry about sudden layoffs, which is a major benefit working at a big company like Singtel.
Cons: While secure, growth can feel very slow for an Associate Project Manager. It's tough to move up quickly, and sometimes there's pressure to take on extra work without clear career progression.
Advice to Management: Focus more on clear career paths for mid-level employees. Help managers identify and develop high-potential talent to prevent stagnation.

Pros: You get really good job security here, which is a big plus for a large corporate like Singtel. My colleagues in the Marketing team were super supportive, which made daily tasks much better. The benefits are decent too, standard for the telecommunications industry.
Cons: The company culture can feel really slow and bureaucratic. It's tough to get new ideas approved, and innovation often gets stuck in red tape. As a Marketing Executive, I felt there wasn't enough room to really drive creative campaigns, especially for digital services.
Advice to Management: Management needs to empower teams more and streamline decision-making. The company culture feels too hierarchical and it slows down progress in a fast-moving market like digital services. Foster more internal innovation.