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Overall employee rating

2.9
Based on 26 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Operations Specialist
3.0
10 July 2026

Pay is Okay for Logistics, Benefits Could Be Better

Working at DHL Global Forwarding was an experience. The pay for an Operations Specialist in global logistics is decent, but the overall benefits package felt a bit behind compared to other big corporate places. It's a solid place if you're getting started in freight forwarding, but don't expect premium perks.


Pros

As an Operations Specialist, the base salary was pretty standard for the Chicago market in freight forwarding. They do offer a decent 401k match, which is a big plus for long-term savings. The general healthcare options were okay, nothing fancy but gets the job done.


Cons

The annual raises felt small, often barely covering inflation, which is tough. I also noticed that the pay for similar logistics roles at other international companies was often higher. The PTO accrual was also quite slow, taking a long time to build up significant vacation time.


Advice to Management

Look into improving the annual compensation adjustments to be more competitive with the market, especially for tenured logistics roles. Enhancing PTO accrual rates would also boost employee morale.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Operations Specialist
3.0
30 March 2026
Pay and Benefits Are Just Okay Here
Pros: The health insurance is actually pretty good, which is a big plus. You also get a decent 401k match, which isn't always a given in the **freight forwarding** industry. It's stable.
Cons: Salaries for **Operations Specialist** roles in the **Chicago office** aren't super competitive with other industries. Don't expect huge bonuses or massive annual raises. It's tough to negotiate higher pay once you're in.
Advice to Management: Management should really look into making salaries more competitive, especially for key operational roles. Retaining talent will get harder if pay doesn't keep up with the market.
Show more
Logistics Coordinator
2.9
29 March 2026
Solid job security, but not much upward movement
Pros: Job security here is pretty good for us in operations. Being a big name in global logistics means there's always work, even in the Chicago, IL office. You won't worry much about layoffs; it's a corporate environment, so things are stable.
Cons: While secure, career growth can be really slow for entry-level logistics roles. It's tough to climb the ladder quickly. Promotion opportunities aren't always clear, and you might be doing the same tasks for years as a Logistics Coordinator.
Advice to Management: Focus more on clear career paths for Logistics Coordinators and other operational staff. Show employees how they can advance beyond their current roles to keep them engaged and motivated.
Show more
Freight Forwarding Specialist
3.0
29 March 2026
Career Growth? It's a mixed bag here.
Pros: There's a lot of training material available if you seek it out, which is good for learning the international shipping ropes. You can become a specialist in specific supply chain areas. Internal moves are possible, especially for experienced logistics professionals, though they don't always mean a big promotion.
Cons: Real career growth often feels slow; promotions don't happen quickly for many, especially as a Freight Forwarding Specialist. You really have to advocate hard for yourself to move up. Management isn't always proactive about development plans or mentoring for new roles in the Chicago office.
Advice to Management: Be more proactive with career pathing for employees, especially in core operational roles. It'd help a lot with retention.
Show more

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