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Overall employee rating

2.9
Based on 22 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Technical Support Engineer
2.9
8 July 2026

Decent Job Security for Cybersecurity Roles

It's a big tech company with decent security, but don't get too comfortable. Things can shift quickly.


Pros

Being in the cybersecurity industry definitely helps with job stability. As a Technical Support Engineer, there's always a need for people who understand their products. Plus, the option for hybrid work in the Dallas office was a big plus for consistency.


Cons

Reorganizations happen more often than you'd like, which can make you nervous. You sometimes feel like just a number in such a large, corporate structure. It's tough to feel truly secure when departments frequently get restructured.


Advice to Management

Try to communicate changes and reorgs more clearly and with more lead time. It would really help reduce anxiety among employees.


Ratings by topic
3.0
Work life balance
2.0
Career Growth
4.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
2.0
Leadership
3.0
Company Culture

Similar reviews
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3.0
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Pay's Alright, Benefits Need a Refresh
Pros: The base salary for a Cybersecurity Analyst is decent, especially for someone starting out. Job security is good, and it's a stable company in the network security space. I've always had my check on time.
Cons: Compared to other big tech players, the compensation isn't top-tier. Benefits like healthcare are okay, but don't feel super modern or competitive in San Carlos, CA. There's not much negotiation room on salary, which is tough.
Advice to Management: Management should really look at market rates for compensation, especially for technical roles. Update the benefits package to compete with other big tech companies.
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Technical Support Engineer
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Work-Life Balance Can Be a Struggle Here
Pros: The team you work with is generally pretty solid. You can definitely learn a lot about cybersecurity here, which is great for career development. It's a big tech company, so there are resources.
Cons: For Technical Support Engineer roles, the hours are often long. On-call rotations can really mess up your personal time. Finding good work-life balance in the San Carlos office is tough.
Advice to Management: Management needs to address staffing issues, especially in support. Set more realistic expectations for employee availability and empower teams to manage their workload better to prevent burnout.
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Software Engineer
3.1
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Pay is Solid, Benefits Could Be Better
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Cons: The bonus structure isn't very generous compared to other big tech firms. Also, the 401k match is just okay, and annual raises don't really keep pace with inflation for many roles.
Advice to Management: Look into making the bonus structure more rewarding and consider boosting the 401k match to compete better with other companies in the big tech space.
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