Job Summary:
Food & Beverage Attendant is responsible for providing excellent customer service by serving food and beverages to guests, ensuring a pleasant dining experience and maintaining cleanliness and hygiene standards in the outlet.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Present menus and provide detailed information on food and beverage offerings.
- Take accurate orders and communicate them to the kitchen/bar team.
- Serve food and beverages promptly and according to service standards.
- Ensure tables are properly set up and maintained throughout service.
- Handle guest inquiries, requests and complaints efficiently.
- Process billing and payments accurately.
- Maintain cleanliness of dining area, service stations and equipment.
- Follow all hygiene, safety and sanitation guidelines.
- Upsell menu items and promotions to maximize revenue.
- Work closely with team members to ensure smooth operations.
