Technical Delivery Manager

Responsible for leading and coordinating cross-functional development teams while ensuring smooth execution of projects from planning to delivery. This role also oversees team performance, KPI alignment, process improvement initiatives, and technology adoption including AI-related solutions and integrations. The role acts as a bridge between technical and non-technical stakeholders while driving alignment, efficiency, and continuous improvement within the development process.

• Coordinate and oversee cross-functional teams including Frontend, Backend, Mobile Apps, Interface, QA/QC, and System Analysts
• Ensure alignment of project scope, priorities, and timelines across all stakeholders
• Monitor project progress and proactively identify potential risks or bottlenecks
• Act as a liaison between technical teams and non-technical stakeholders
• Facilitate effective communication across departments (Product, Operations, etc.)
• Support the implementation and consistency of development SOPs and best practices
• Drive continuous improvement in team processes, workflows, and overall efficiency
• Manage engineering team performance, workload distribution, and KPI achievement
• Monitor team productivity and ensure alignment with organizational goals
• Support mentoring, coaching, and development of technical team members
• Collaborate with management in evaluating team performance and improvement plans
• Support exploration and implementation of AI-powered solutions within products or internal processes
• Coordinate projects involving AI integrations, third-party AI APIs, or AI-based automation initiatives

• Bachelor’s degree in Engineering (Computer/Telecommunication) / Computer Science / Information Technology or a related field (minimum GPA 3.0)
• 3–5 years of experience in Software Development or IT
• Prior experience in roles such as Tech Lead / Project Coordinator / Scrum Master or Senior Developer
• Strong understanding of end-to-end software development lifecycle (Development – Testing – Deployment)
• Excellent communication skills with the ability to convey ideas clearly and effectively
• Proven ability to manage multiple teams and priorities simultaneously
• Experience managing technical teams including performance monitoring, KPI tracking, and team coordination
• Exposure to AI-related projects, including AI API integrations or AI implementations on local/server environments

• Backend technologies: Node.js, Java, Progress ABL, or Python
• Frontend technologies: Vue.js or Next.js
• Mobile development: Kotlin (Android) and iOS
• API development and system integration
• Familiarity with AI tools, AI APIs, or AI-assisted development workflows

• Experience working with distributed or multi-location teams (remote or branch offices)
• Familiarity with Agile/Scrum methodologies
• Experience handling third-party API integrations
• Proficiency with tools such as Jira, Git, or similar platforms

• Strong problem-solving mindset, not just a task executor
• Ability to balance big-picture thinking with attention to technical details
• Assertive, communicative, and capable of maintaining team alignment
• Adaptable and comfortable working in a fast-paced, dynamic environment
• Strong leadership and decision-making capabilities
• Able to manage team dynamics, accountability, and performance expectations
• Capable of driving execution while maintaining healthy team collaboration

• Employment type: Full time
• Location: North Jakarta
• Work type: On-site/Work from Office (WFO)
• Expected onboard: Immediate joiners are preferred (1 month notice is acceptable)