On-Call Support: Standby support for Major Incidents (P1 & P2) outside business hours
Escalation Role: Acts as L2 escalation point from Service Desk (L1)
Jobdesc
Maintains secure, resilient, and low-latency network connectivity by managing network operations, incidents, and performance optimization.
Maintain a secure and highly available network environment
Operate and troubleshoot L2/L3 devices, load balancers, and DCI connectivity
Manage firewall rules and VPN connectivity
Configure and manage traffic distribution via load balancers (F5 LTM/GTM)
Monitor network performance and perform packet analysis for issue resolution
Requirements
Education: Bachelor’s Degree (S1) in Computer Engineering, Telecommunications, Information Technology, or a related field.
Experience: Minimum 3–5 years of experience in Network Engineering or Network Infrastructure operations, preferably in environments with high transaction volumes (Banking, Fintech, or E-commerce).
Cisco Certified Network Professional (CCNP) Enterprise/Data Center.
F5 Certified Administrator/Technology Specialist.
Network Security certifications (e.g., NSE4 or PCNSA).
L2/L3 Mastery: Strong technical proficiency in operating and troubleshooting L2/L3 devices (Switches & Routers) and managing DCI (Data Center Interconnect) connectivity.
Load Balancing: Hands-on experience in configuring and managing traffic distribution using F5 LTM (Local Traffic Manager) and GTM (Global Traffic Manager).
Network Security: Expertise in managing Firewall rules (e.g., Fortinet, Palo Alto, or Checkpoint) and maintaining secure VPN connectivity (Site-to-Site & Remote Access).
