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Onboarding Quality Intern (Next Level Internship)

Mekari

3.0
10 reviews
Mekari
Job Type   /   Job Level
Contract   /   Others/Any
Company Location
Indonesia
The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are:

  • A University student studying in Indonesia, OR;
  • An alumnus with either 1-2 years of working experience or max. 1 year after graduation


Send in your application now and start your journey to:

  • Experience working at Indonesia's no. 1 SaaS company
  • Get a min. 3-month period internship experience with your preferred team and role


By applying through this opening, you are applying specifically for the role of Onboarding Quality Intern:

Job Description:

  • Receive handover from Activation at M+1.
  • Run scripted health-check interviews via WhatsApp & phone.
  • Tag each account: Reached/Unreached, Happy/Neutral/Unhappy, Expansion/Retention/At-Risk.
  • Log findings & assign action plans from a fixed catalogue.
  • Coordinate with stakeholders (Sales rep, Implementation, Incubation, Finance) until each action is closed.
  • Maintain master tracking sheet, daily/weekly.
  • Escalate per matrix when blockers arise.


Requirements:

  • Prior internship in customer service, telesales, or BPO.
  • Familiarity with WhatsApp Business, spreadsheets, CRM tools.


Still got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way
Jobs in Indonesia   »   Jobs in Jakarta, Jakarta, Indonesia   »   Onboarding Quality Intern (Next Level Internship)

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