Job Summary
The Sales Manager - Life Science is responsible for driving revenue growth, market expansion, and strategic customer engagement across key segments including life science, clinical, and research institutions. This role leads a sales team, develops go-to-market strategies, and strengthens relationships with principals and key accounts to position DKSH as a leading partner in the life science industry.
General Responsibilities
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement short- and long-term technical sales strategies and plans to achieve sales targets for assigned businesses/territories
- Monitor the team's key performance indiciator achievements. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
- Manage and monitor progress of sales activities for assigned businesses/territories. Identify and implement customized solutions based on changing markets and trends
- Monitor costs and provide inputs on proper pricing, discounts and contract terms to achieve targeted margins. Assist in negotiations and deal closing
- Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc
- Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
- Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc., to improve sales targets
- Manage customer issue resolutions and recommend preventive actions to minimize future incidents
- Develop and build relationships with customers to achieve business objectives
- Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities
Functional Skills And Knowledge
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate sound knowledge and a proven sales track record in assigned products/services/systems and an existing network of contacts
- Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc.
- Demonstrate strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English, both written and spoken
Education
Degree or professional qualification in Science or Engineering-related discipline
