Description/Job Summary
The Word Processing Operator is responsible for creating, formatting, and revising documents, as well as retrieving text and data from electronic files. This role also provides user support for MS Office applications.
Responsibilities/Duties
- Create and revise legal documents to Firm’s specifications using the Firm’s latest software and version of MS Office
- Produce financial statements, flow charts, presentations, letters and other documents,marking for cross references, Table of Contents, Table of Authorities, defined terms, and indexing
- Scan and format documents; convert documents to/from different software packages, transcribe tapes, produce mail merge documents, create Closing sets, CD labels and fillable- pdf forms, and prepare Deltaview comparisons
- Edgarize documents and transmit work electronically to other locations/offices
- Troubleshoot document issues; recover/restore corrupted document files
- Proofread work for quality and correct formatting
- Answer incoming calls to Word Support and assist users with various software applications;
- provide document support utilizing remote access; input all Word Support calls into GWI software ticketing system
- Maintain an accurate diary log of all work performed
- Provide front desk coverage during the absence of Supervisor when necessary
- Work overtime or flexible schedule as required to meet deadlines
- Perform other duties as assigned
Required Skills
- High School diploma or GED equivalent required
- Technical School Certification Preferred
Preferred Skills
- 2 to 4 years of relevant experience in a center-based environment required; Ability to effectively present information verbally and in writing
- Proficiency in MS Office Suite; intermediate level knowledge of PowerPoint, Excel
- Knowledge of software specific to the legal industry, i.e. Worksite, Payne Numbering
- Scheme, Workshare
- Basic math skills: addition, subtraction, multiplication, division
- Strong attention to detail
- Strong analytical and problem solving skills
- Strong customer service skills
- Ability to use discretion with sensitive and confidential information
- Ability to effectively prioritize and plan work activities and meet deadlines in high pressure environment
Required Education
- experience in a large law firm preferred
- Knowledge of Adobe products and EDGAR experience preferred
