A leading logistics provider seeks an Operations Director in Hong Kong to transform warehouse and 3PL operations, building scalable logistics capabilities and driving operational excellence.
Key Responsibilities
- Lead customer-focused logistics operations, strengthening client relationships, driving customer retention, and expanding revenue opportunities
- Drive commercial performance through sales analysis, business reporting, and strategic recommendations that inform executive decision-making
- Oversee vendor, contractor, and external consultant partnerships, ensuring cost-effective service delivery, regulatory compliance, and operational excellence
- Build regional and global customer relationships by collaborating across international teams to secure new business and strengthen strategic accounts
- Lead regional strategic planning and business transformation initiatives, managing key projects and third-party partners to deliver organisational objectives
- Shape the organisation by defining team structure, performance standards, and a high-performance culture focused on quality, collaboration, customer service, and continuous improvement
Candidate Profile
- 8 years’ experience in logistics operations or general management, with a strong track record of driving operational excellence and business performance
- Degree in Management, Logistics, Engineering, or a related discipline
- Strong understanding of end-to-end logistics operations, supply chain processes, risk management, and business transformation within a complex environment
- Excellent analytical, strategic planning, problem-solving, and decision-making skills, with the ability to translate insights into business outcomes
- Proven ability to build high-performing teams and develop trusted relationships with customers, vendors, consultants, and cross-functional stakeholders
- Proficient in Microsoft Office Suite, MS Project, and Visio, with excellent presentation and communication skills in English and Chinese (including Mandarin)
About The Company
A leading logistics and supply chain organisation delivers integrated warehousing, transportation, and fulfilment solutions, enabling businesses to optimise their supply chain operations across the region. It offers a collaborative, forward-looking environment where innovation, operational excellence, and professional growth empower employees to shape the future of logistics.
Keywords: operations director, logistics operations, warehouse & 3PL management, supply chain management, operational excellence
What’s Next
Lead the transformation of logistics operations and shape the future of supply chain excellence. Apply now!
