Work-Life Balance Can Be a Struggle Here
It's a challenging but educational place. You'll gain skills in IT security, but prepare for demanding schedules.
The team you work with is generally pretty solid. You can definitely learn a lot about cybersecurity here, which is great for career development. It's a big tech company, so there are resources.
For Technical Support Engineer roles, the hours are often long. On-call rotations can really mess up your personal time. Finding good work-life balance in the San Carlos office is tough.
Management needs to address staffing issues, especially in support. Set more realistic expectations for employee availability and empower teams to manage their workload better to prevent burnout.