Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

在多個地點招募倉庫物流和配送助理經理（講普通話） ：莎阿南、汝來、哥打巴魯、士拉央和關丹。

主要工作職責

• 透過確保完全遵守標準作業程序（SOP）來管理服務配送中心的運作。
• 參與收貨、倉儲和配送操作，協調和執行日常營運活動，包括實體庫存盤點和進行庫存盤點，並核對儲存資料。
• 透過經常進行指導、諮詢、紀律、監督和審查工作成果，來維持服務配送中心員工的工作成果。
• 透過規劃和實施 5S、檢查設備、下達維修和更換工作指示來維護配送中心的良好狀態。
• 透過監督排程流程並跟進交付結果，完成服務配送中心的日常營運需求。
• 監控庫存變動情況，及時向管理層報告庫存水平，並修正差異。
• 參與並監督貨物入庫、裝卸和交付的運營，協調服務和配送人員，以避免交付進度延誤。
• 透過建立和實施員工培訓、安全和安保規程，確保倉庫整體營運安全並降低任何潛在責任。
• 強制執行主動檢查和維護計劃，以保持運行設備處於良好狀態並進行內部審核。

關鍵工作要求

• 持有倉儲營運/供應鏈或商業管理專業的文憑或學位。
• 必須具備至少 5 年在倉儲和配送中心/物流（包括第三方物流）的管理工作經驗。
• 有電子電氣產品倉儲經驗者優先考慮。
• 具備計劃能力、結果導向、積極主動和較強的領導能力。
• 具備電腦操作能力，精通 Microsoft Excel，熟悉 WMS/SAP 系統。
• 必須具備流利的英語和普通話書面及口語能力。
• 最好能立即到崗或短期內到崗。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Commission up to RM5000.00 (Overtime)
• Perform exclusive chauffeur service to corporate client.
• Plan and execute daily and periodic vehicle maintenance schedule.
• Perform and maintain daily and periodic vehicle cleanliness and tidiness.
• Abide always, the company’s Policy and their practicing Procedures.
• Willing to accept 6 (six) day work per week and daily shift work assignments & Overtime.
• Day and night with 1 Boss (will drive Alphard / Vellfire)

Basic qualification and experiences

• SPM or other equivalent technical certificate level
• Age requirement for men from 25-45 years old & for women from 25-36 years old.
• Fair command in Bahasa Melayu and English. Mandarin capability will be an added advantage.
• Medically and physically fit with no records of major critical illness.
• With minimum of 2 (two) to 3 (three) years of driving experience
• Preferably with a valid PSV license.
• Familiar with Klang Valley, Malaysia road system and road safety by law.
• Acquired a class D or DA (or higher) driving license with clean criminal record and road traffic offences.
• Possess honest, patient and cordial personality with positive working attitude.
• Hard working and willing to work long hours.
• Past experiences in the field of private and personal driver will be an added advantage.

Others

• Those who may not fulfill the required qualification but with good experiences are also encouraged to apply.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

你精力充沛、積極進取，喜歡挑戰嗎？立即加入Delitea，與我們一起成長！

我們是誰？

Delitea是一家快速成長的餐飲公司，擁有超過18年的經驗。

我們為咖啡館、餐廳和餐廳提供 400 多種飲料原料和機器，並為他們提供菜單設計、員工培訓、品牌推廣和行銷方面的支援。

現在我們正在尋找一位充滿熱情的銷售主管加入我們在吉隆坡甲洞KIP的Delitea總部團隊。

職位要求：

• 精通英語、馬來語和國語
• 自有交通工具
• 良好的職業道德、積極的態度和溝通能力
• 團隊合作能力強，善於解決問題，也能獨立工作。
• 個性外向，喜歡與客戶互動，並提供量身定制的解決方案。
• 基本電腦技能（Google Drive、MS Office、電子郵件）
• SPM/文憑/任何領域的學位
• 至少1年銷售經驗

主要職責：

• 了解並推廣Delitea的產品與服務
• 與客戶會面並介紹產品解決方案
• 識別客戶需求並達成交易
• 處理詢價並準備報價
• 跟進訂單、付款和售後服務

福利待遇

• 基本工資 + 佣金/津貼/獎金（2,800 馬幣 - 10,000 馬幣 ++）
• 僱員公積金 (EPF) + 社保 (SOCSO) + 就業保險計劃 (EIS)
• 每週 5.5 個工作天
• 年假和病假
• 個人成長訓練與輔導
• 職涯發展機會
• 友善且樂於助人的團隊
• 辦公室提供免費點心和飲料
• 健身設施
• 公司旅行和團隊建立活動

Are you energetic, motivated, and love a good challenge? Join Delitea today and grow with us!

Who Are We?

Delitea is a fast-growing F&B company with over 18 years of experience.

We supply 400+ types of beverage ingredients & machines to cafes, restaurants, and eateries – and we support them with menu design, staff training, branding & marketing.

Now we’re looking for a passionate Sales Executive to join our team at Delitea HQ – KIP, Kepong.

Job Requirements:

• Fluent in English, Malay & Mandarin
• Own transport
• Good work ethics, positive attitude & communication skills
• Team player, problem solver, can work independently
• Outgoing, enjoys engaging with customers and providing solutions tailored to their needs.
• Basic computer skills (Google Drive, MS Office, Email)
• SPM / Diploma / Degree in any field
• At least 1 year of sales experience

Key Responsibilities:

• Understand and promote Delitea’s products & services
• Meet customers and present product solutions
• Identify customer needs and close deals
• Handle inquiries & prepare quotations
• Follow up on orders, payments, and after-sales service

Perks & Benefits

• Basic Salary + Commission / Allowances / Bonuses (RM2,800- RM10,000 ++)
• EPF + SOCSO + EIS
• 5.5 working days per week
• Annual & Sick Leave
• Personal growth training & coaching
• Career development opportunities
• Friendly & supportive team
• Free snacks & drinks in the office
• Gym facilities
• Company trips & team-building activities

Job Description :

• Assist in the preparation and management of customs documentation (K1, K2, k3, K8, K9, ZB Forms), permits, invoices, and packing lists to ensure accuracy and compliance with Royal Malaysia Customs regulations.
• Verify the accuracy and completeness of customs-related documents to ensure compliance with regulations and prevent delays in customs clearance.
• Enter and maintain accurate date in customs brokerage software and electronic date interchange (EDI) systems to facilitate the electronic submission of documentation.
• Support in calculating and verifying the applicable customs duties, taxes, and fees for imported or exported goods.
• Assist in organizing and maintaining physical and electronic records of custom-related documentation for audit purpose and reference.
• Coordinate with internal stakeholder, such as Customs Forwarding Executives, Logistics teams, and external stakeholders, including c.arriers and custom authorities.
• Assist in ensuring compliance with customs laws and regulations. Stay informed about changes in custom rules, import/export restrictions, and trade agreements
• Assist in educating clients on customs regulations, documentation requirements, and procedural details to facilitate smooth customs clearance.
• Provide support in communicating with customs authorities, clients, and other stakeholders to address queries, provide updates, and gather necessary information.

Job Requirements :

• Education: Minimum STPM, or Diploma in Logistics/Supply Chain.
• Experience: 1–2 years in freight forwarding, shipping, or customs brokerage is generally required, though fresh graduates are sometimes accepted.
• Customs Knowledge: Familiarity with documentation (import/export), customs clearance procedures, and HS codes is essential. Proficiency in using systems like Intimax, Dagang Net and Seal Net are an advantage
• Technical Skills: Proficient in Microsoft Office (Excel/Word) and familiar with EDI systems. Computer literate.
• Attributes: Good communication skills, attentive to details, and ability to work in a fast-paced environment
• Attention to details and problem-solving skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

1. Responsible for procurement of production materials (in coordination with headquarters)
2. Responsible for warehouse management
3. Responsible for logistics management (receiving and shipping)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take on additional assignment as required, supporting company needs.

Job Description

You will support Operations team in performing commercial related matters not limited to the followings:

• You will manage all aspects of the commercial process for chosen projects, from the first point of contact to the point of sales closure. The projects will be selected based on the magnitude of revenue, type of clientele, or kind of project.
• You enter orders after engineering handed the material list.
• Ensure that you record and monitor sales in line with agreed processes.
• You make sure that the delivery of purchased products is prompt and that they are documented in Discos (Company’s Internal System).
• You record and bill invoices according to the contract promptly.
• To promptly address client queries related to delivery, return, and invoicing.
• To prepare project margin calculation via Dokacalc. / Excel (Company’s Internal System) according to contract.
• To ensure all contract documents are proper storage in S-drive (Company’s Internal Server).
• To establish communication with the finance team for implementing project CCM.
• You manage ongoing relationships with internal and external stakeholders.

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

We are seeking a motivated and structured IT Project Lead to join our dynamic logistics team.

System & Application Ownership

• Act as the Key User / System Owner for critical logistics IT systems, including:
  • SAP S/4HANA (with a focus on MM, SD, WM/EWM modules)
  • Warehouse Management Systems (EWM)
  • Key Interfaces (e.g., ASN/EDI, MES integration, scanners, automation systems)
• Ensure the system availability, stability, and performance required for seamless logistics operations.
• Manage and oversee system master data governance, including material, vendor, storage location, and batch information.

Incident & Problem Management

• Lead first-level and second-level support for all logistics IT incidents and problems.
• Coordinate with internal and external partners to ensure issues are resolved efficiently, including:
  • Central IT (global support teams)
  • External vendors (e.g., SAP, WMS, and automation suppliers)
• Ensure timely resolution of all issues to prevent production disruption and line-down risks.

Process Digitalization & Continuous Improvement

• Drive digitalization initiatives within the logistics department, such as creating paperless processes and integrating automation.
• Analyze and optimize system usage to enhance operational efficiency.
• Implement standardized solutions and best practices across all sites.

Interface & Integration Management

• Monitor and maintain all critical system interfaces, including:
  • ASN / EDI integration with suppliers (e.g., Amkor, Advantek).
  • Integration with MES / Production systems.
  • Integration with forwarders and logistics service providers.
• Ensure absolute data consistency across all integrated systems.
• Support the setup, testing, and deployment of new interfaces as required.

We are looking for a detail-oriented and proactive Logistics Planner to join our team. 

What You Will Do:

• Align Demand & Supply: Translate customer forecasts into concrete logistics requirements, planning inbound raw material arrivals and outbound delivery schedules.
• Production Planning: Secure raw material availability to prevent production line-down situations and plan replenishment schedules that support optimized production utilization.
• Inventory Strategy & Management: Define and manage key inventory parameters, including safety stock levels, reorder points, and overall replenishment strategies.
• Performance Monitoring: Establish and maintain logistics and production KPI reports, leading and supporting regular performance review meetings to drive continuous improvement.
• Risk & Contingency Planning: Proactively identify potential supply chain risks (e.g., material delays, transport disruptions) and develop mitigation plans to handle emergencies effectively.
• Customs & Compliance: Handle all customs inbound & outbound monthly reporting and ensure adherence to all relevant regulations.
• Data Analysis & Reporting: Utilize tools like SAP, BY, and Power BI to monitor performance and provide management-ready reports on key metrics such as inventory levels and delivery performance.

Job Summary
1.1 Lead and supervise a group og Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
1.2 Maintain high inventory accuracy in both physical inventory and system of record.
1.3 Support department / plan vision and target KPIs.
1.4 Supervise and ensure subordinates adhere to 7S principals at workplace.
1.5 Conduct process confirmation to ensure subordinates are comply to the Standard Operation Procedures or/and work instruction (WI) without any deviation.
1.6 Lead and drive Logistic Operation Processes through the application of Bosch Production System best practices.
1.7 Responsible in taking good care of Materials Handling Equipment to ensure it always in good conditions and monitor it’s performance.
1.8 Ensure high material availability of Raw Materials and Finished Goods respectively in support production plan/schedule as well as fulfill customer order.
1.9 Support other duties, ad-hoc or/and special tasks assigned by the immediate superior from time to time.

Job Scope
2.1 Lead and supervise a group of Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
2.2 Support Continuous Improvement/System CIP projects.
2.3 Moderate support for workshop.

Broad Functions

Working within Supply Chain & Procurement, as part of the Sustainability Team, this role will provide support to deliver sustainability objectives across the end-to-end supply chain.

Responsible for Sustainability and Integrated Management System-related programs in the supply chain. 

Essential Duties & Responsibilities  

Initially focusing on activity in relation to the responsible sourcing management within supply chain ethical standards and sustainable sourcing initiatives across Western Digital. The position will manage due diligence processes, supply chain mapping, and insights, whilst helping to develop and embed more sustainable supply chain practices.

The role will support the corporate sustainability team and may undertake specific supply chain focused projects to help deliver solutions.

Accountability

In order for the incumbent to deliver the expected outcome, the incumbent is authorized to perform the following:

• Responsible for developing and managing supply chain mapping tools and databases.
• Communication and issue of information to supply chain, ensuring clarity, appropriate messaging and timeliness. Instigate and conduct supplier meetings where appropriate to support sustainability objectives.
• Co-ordination of supplier meeting, including tracking invites, responses and supporting with presentations.
• Ensuring that all relevant insights are captured and processed in a timely and accurate manner. This is to be achieved by collaborating closely with various business partners.
• Evaluating procurement and supply chain insights, identifying and pursuing missing data and working to improve the quality of data. Make recommendations and ensure clear communication of requirements through the supply chain. Assess and communicate risks.
• Preparing and issuing relevant data for reporting purposes, audit and cost/ benefit analysis.
• Using insights to identify opportunities and to make recommendations to improve approach, support the development of supply chain standards and help inform next phases of activity.
• Working alongside the Corporate Sustainability team to initiate and embed sustainability initiatives. Helping to implement agreed strategies and support objectives.
• Working in collaboration with various business partners, to enable the delivery of objectives. Where appropriate instigating and conducting stakeholder meetings, managing correspondence, building engagement and resolving queries.
• Developing knowledge and expertise as a sustainability and responsible sourcing specialist. Demonstrating in depth understanding of the broader industry, as well as relevant environmental and social considerations. Learning and managing new technical skills, processes and systems as required.
• Identifying further opportunities to help develop sustainability objectives. Supported by Category Manager and Corporate Sustainability team.
• Promoting good inter departmental relations and contributing to the establishment of a professional and efficient department reputation.

We're looking for a detail-oriented and proactive **Analyst 2 Import & Export** to join our team in Simpang Ampat. In this critical role, The Logistics Analyst II is responsible for managing inbound freight operations and trade compliance activities for an export‑oriented manufacturing site operating under the Licensed Manufacturing Warehouse (LMW) scheme. This role plays a critical part in ensuring Customs compliance, smooth inbound material flow, and license sustainability, while actively driving process automation, digitization, and cross‑functional stakeholder engagement.

You will work collaboratively with internal departments, customs authorities, and logistics partners to minimize delays, mitigate risks, and maintain adherence to all applicable international trade laws and regulations. This position is essential to our organization's supply chain excellence and operational success.

• Key Responsibilities

  1. License & LMW Management

• Manage license‑related activities, including applying for and maintaining Value‑Added (VA) approvals for SDSM finished goods return products.
• Compile, maintain, and ensure the accuracy of the SDSM machinery inventory report  (Lampiran F) in support of LMW and audit requirements.
• Oversee the Licensed Manufacturing Warehouse (LMW) exemption process for:
  • Machinery and equipment (A1)
  • Raw materials (A2)
  • Finished goods (A3)
    ensuring compliance with approved scope and operational efficiency.
• Coordinate annual LMW license renewals, supporting documentation preparation, submission, clarification, and Customs audit activities.

• 2. Trade & Regulatory Compliance

• Prepare and submit MITI and SIRIM permits for special or regulated inbound import shipments.
• Apply for ad‑hoc inbound licenses for materials not covered under existing import exemption approvals.
• Ensure all customs and regulatory submissions are accurate, complete, and compliant, minimizing clearance delays and compliance risk.

• 3. Customs Authorization & Shipment Control

• Provide formal “greenlight” approval via email to shippers once Customs approval is obtained, either through newly approved applications or existing Lampiran approvals.

• 4. Inbound Logistics & Operational Support

• Manage end‑to‑end inbound shipment coordination, including documentation review, Customs clearance alignment, and exception handling.
• Provide ad‑hoc exemptions and operational support to appointed couriers (e.g., UPS), in accordance with approved regulatory frameworks.
• Coordinate closely with freight forwarders, customs brokers, and logistics service providers (LSPs) to ensure compliant and timely material flow.

• 5. Stakeholder & Customer Service Management

• Act as a primary point of contact for internal shipment requestors, ensuring all required shipment details and documentation are obtained upfront.
• Coordinate with internal buyers, planners, and operations teams to align shipment readiness, priorities, and timelines.
• Proactively communicate shipment status, issues, and resolution plans to internal and external stakeholders.

• 6. ISO, Governance & Continuous Improvement

• Serve as the Logistics Department ISO Coordinator, ensuring logistics processes align with ISO requirements and internal control standards.
• Support internal and external audits by preparing documentation, coordinating responses, and tracking corrective actions.
• Demonstrate a strong automation and digitization mindset, identifying opportunities to reduce manual processes, improve data accuracy, and enhance reporting.
• Contribute to continuous improvement initiatives focused on compliance sustainability, efficiency, and operational excellence.
•  
• Ensure inbound shipments are released strictly in accordance with approved licenses, exemptions, and regulatory conditions.
• Prepare reports and presentations on trade analytics and operational metrics for management and stakeholders
• Maintain accurate and organized trade-related databases and documentation in compliance with regulatory requirements
• Support the development and implementation of trade operational strategies aligned with organizational goals

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

An integral part of the Love, Bonito value chain, the Omnichannel Operations team, is responsible for coordinating and executing weekly launches, marketplace operations, item master, packing list management and inventory management. The team is also the SAP specialists within the Operations Department and is responsible for order management for local markets. You will be directly responsible for managing orders with vendors, for our country trade partners as well as packing lists to support international expansion, as well as other digital operations within the Omnichannel Operations team.

Main responsibilities :

Packing List Management

• Ensure that the information provided by suppliers in the detailed packing list is correct. Liaise with suppliers to make corrections.
• Track the performance of errors made in the detailed packing list and provide feedback to Sourcing and Production.
• Monthly reports of comparing Purchase quotation and good received to spot any discrepancies on quantities or price, sounding out issues to the production team if any.
• Maintain the repository of all detailed packing lists in a neat and organized manner.
• Create and Update purchase orders in SAP with detailed packing list information in a timely and accurate manner.

Merchandise Operations

• Preparation of order sheet in Airtable for internal country buyers and order sheet management to vendors, in a timely and accurate manner
• Preparation of order sheet for editorial orders , working with creative team and production team on submission
• Updating of launch plan in a timely and accurate manner in order to handover important information to downstream teams
• Optimising processes to improve efficiency and visibility for teams

Assisting in other Omnichannel Operations Tasks

• Support in other Omnichannel Operations tasks in SAP
• Optimising process workflows and working together with SAP consultant to improve task efficiency on SAP

Qualifications & Experience

• Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
• Past experience in e-commerce, digital operations, order management and inventory will be a plus.
• Skilled in manipulating and analysing data on Excel or Google Sheets.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.
• Language: Must be able to read and speak Chinese as you will be required to communicate with vendors based in China.

Scope of Position

Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.

Major Duties and Responsibilities
Operations

• Ensure smooth and timely freight process flow
• Prepare various documents for international transportation
• Coordinate and negotiate rates with our contracted vendors in procuring space and services
• Ensure accurate and timely client and vendors billing
• Ensure accurate and timely data entry into our operating system
• Interact with our customers in arranging their international export shipments, meeting customer service standards
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed as per the DLSOP
• Work with the team on meeting KPI standards, as per the company's procedures
• Monitor shipment reports to ensure total customer satisfaction
• Overseas communications

Support the supervisor in the following areas:

• Daily review operational reports and work with team on updating event codes
• Audit files and work with the team on meeting operating process standards
• Build and maintaining strong relationships with vendors (airlines, trucking companies, and others) and customers
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed

Finances

• Proactively work to maintain and monitor accounts payment within 30 days
• Ensure company credit procedures are followed and utilized effectively
• Accurate and timely billing of vendors and resolve accounting issues
• Monitor accounts payable to vendors (airlines, truckers etc.) utilizing BNP report
• Monitor intercompany accounting discrepancies via AJAX report

Sales / Retention

• Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer
• Participate to the transition of new business/ updates to existing business
• Assist in retention calls and complete customer reviews with your regular customers to document in the CRS

People

• Identify with manager / supervisor, develop, and mentor your No. 2
• Support the supervisor where needed
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Be a guide for the team - mentor agents
• Ensure team meets company standards of 52 hours training per year per employee
• Follow-up new hires training as per the company requirement standards
• Periodically communicate department goals and expectations with team to ensure buy-in and accountability

Systems

• Promote productivity tools (e.g. using edoc and edoc treeview, export database, process management)
• Be open to implementing new system changes and enhancements with your team?
• Be involved and suggest system/process improvements
• Set the tone of this environment within your team

Culture

• Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

The Air Export Planner is responsible for supporting the Air Export product by managing pricing, planning shipments, and ensuring cost efficiency. The role requires strong market awareness, coordination capability, and attention to detail to optimize shipment planning and minimize financial exposure to the branch.

• Plan and coordinate air export shipments, including consolidation (gateway) and breakbulk movements.
• Ensure accurate execution of shipment planning aligned with customer and operational requirements.
• Support overall Air Export product strategies and operational efficiency.
• Review and support daily quotation activities to ensure accurate and competitive pricing. 
• Validate local charges and agreement quotes to minimize branch losses. 
• Maintain awareness of pricing structures and cost implications in planning decisions.
• Participate in team huddles and monthly meetings to discuss market intelligence and trends. 
• Support workload allocation and ensure proper delegation within the team. 
• Share insights on market conditions, carrier performance, and pricing trends.
• Provide support for day-to-day Air Export operations and planning activities.
• Identify opportunities to improve planning accuracy, efficiency, and cost optimization.
• Work collaboratively with operations, customer service, and pricing teams.

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

Preparation of designs and deliverables related to secondary electrical systems for transmission and distribution projects. The tasks may encompass, but are not limited to, the following, depending on project requirements and the design phase:

• Design of protection and control systems, including relay settings, protection schemes, and interlock systems for substations.
• Preparation of single line diagrams (SLDs), protection logic diagrams, metering layouts, and cable termination diagrams.
• Preparation of electrical interconnection diagrams, termination diagrams, cable schedules, and other supporting documentation for the installation and operation of secondary systems.
• Relay coordination studies (overcurrent, earth fault, motor protection, distance protection), including relay setting calculations and fault analysis.
• Power system studies, such as load flow analysis, short circuit studies, transient stability analysis, motor starting studies, and arc flash studies.
• Development of control and relay panel layouts, including general arrangement (GA) drawings, functional block diagrams, and bill of materials (BOMs).
• Design of SCADA communication schemes and system integration for protection systems, ensuring seamless interface between control and field devices.
• Review and verification of design documentation to ensure compliance with industry standards (IEC, IEEE) and utility specifications.
• Support for commissioning and testing, including Factory Acceptance Testing (FAT) and site integration of secondary systems.
• Development of algorithms for enhanced system functionality, such as fault detection, relay coordination, and improving system stability.
• Interdisciplinary coordination, including collaboration with other engineering teams to integrate secondary systems with primary infrastructure.
• Preparation of external connection tables, cable schedules, and other design documentation as required by the project specifications.

Job Summary
1.1 Physical logistic tasks of receiving, warehouse and shipping.
1.2 Interact with cross functional team within Plant and Bosch.
1.3 Interact with external parties – Logistics Service Providers, Liners etc.
1.4 Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Job Scope
2.1 Responsible for the physical logistic tasks of receiving, warehousing, and shipping to ensure the quality objectives and delivery deadlines are met
2.2 Responsible for the accuracy of inventory with physical counts and reconciliation
2.3 Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
2.4 Ensure compliance with health and safety legislation
2.5 Manage overall LOM performance results with coaching, counseling, and disciplining associates, planning, monitoring, and appraising job results.
2.6 Achieve financial objectives and prepare annual budget, expenditures, analyze variances and corrective actions.
2.7 Lead and participate actively in Bosch Production System (BPS) related activities.
2.8 Support and prepare management reporting as and when necessary.
2.9 Any other duties assigned by the immediate superior from time to time.