General Description:

This role will include securing contract agreements with suppliers to ensure long-term savings for the company. This role requires the candidate to be detailed-oriented and have the ability to develop strong working relationship with suppliers. Maintain airline master data, including fares, fare validations, commissions and contact lists.

JOB DESCRIPTION (SHORT SUMMARY OF THE WORK SCOPE):

• Update and disseminate Tactical promos and Memo issued by Airlines and Hotel suppliers.
• Prepare monthly airlines performance report.
• Consolidate data and market intelligence to support decision-making
• Support contract analysis and negotiated preparation as required.
• Responsible for renewal of Air Flown programs, SME fares, Private fares or corporate fares extended by Airlines.
• Assist to arrange Product Update / Briefing by Airlines & Hotels – for Ticketing and Hotel Reservation Team.

WORK REQUIREMENT (Years of works experience, EDUCATION, QUALIFICATION & etc.)

• 3 or more years’ experience in Travel/Tourism related industry.
• Experience with airline or hotel systems preferred (GDS, extranet, booking platform).
• Degree in Business, Tourism or related field.
• Strong proficiency in Microsoft Excel.
• Experience in liaising and handling external suppliers

SKILLS (software & softskills required for the job)

• Microsoft Excel (Pivot/Filter/Other Formula/Function).
• Familiarity with GDS systems (e.g. Amadeus, Travelport) – preferred.
• Problem solving.
• Interpersonal Communication.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Remote work flexibility

職責：

1. 協助完成分配的後續工作。
2. 為總經理助理、銷售和行銷部門提供日常銷售和客戶管理的個人支援。
3. 維護和更新銷售通路等。
4. 處理客戶諮詢，解決問題，並建立牢固的客戶關係。
5. 準備銷售部門的其他文件，如報價單、銷售訂單等。
6. 準備銷售部門要求的報告。
7. 文件歸檔和維護記錄/文件。
8. 執行上級交辦的其他任務。

要求：

• 最低文憑
• 歡迎應屆畢業生申請，有相關工作經驗者優先考慮。
• 具備優秀的溝通和人際溝通能力。
• 能夠用馬來語和英語進行有效溝通。精通普通話者優先考慮，因為該職位需要與講普通話的客戶聯絡。

福利待遇

• 週五著裝隨意
• 個人發展機會
• 有薪培訓和發展

Tanggungjawab:

1. Untuk membantu tindakan susulan yang diberikan.
2. Memberi sokongan peribadi kepada AGM, Jualan & Pemasaran dalam jualan harian dan pengurusan pelanggan.
3. Mengekalkan dan mengemas kini saluran jualan, dsb.
4. Mengendalikan pertanyaan pelanggan, menyelesaikan masalah, dan membina hubungan pelanggan yang kukuh.
5. Sediakan dokumen Jabatan Jualan yang lain seperti sebut harga, pesanan jualan, dan sebagainya.
6. Menyediakan laporan yang diperlukan oleh Jabatan Jualan.
7. Memfailkan dan menyelenggara rekod/dokumen.
8. Sebarang tugas lain yang diberikan oleh pihak atasan.

Keperluan:

• Diploma Minimum
• Graduan baru digalakkan untuk memohon, dan calon yang mempunyai pengalaman kerja yang berkaitan akan mempunyai kelebihan tambahan.
• Mempunyai kemahiran komunikasi dan interpersonal yang cemerlang.
• Mampu berkomunikasi dengan berkesan dalam bahasa Melayu dan Inggeris. Kemahiran berbahasa Mandarin adalah satu kelebihan tambahan, kerana peranan ini melibatkan hubungan dengan pelanggan yang berbahasa Mandarin.

Faedah & Kebaikan

• Kod pakaian kasual pada hari Jumaat
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar

Responsibilities :

1. Service existing customers while actively developing new business opportunities.
2. Achieve sales targets efficiently and work to expand market share among current and potential clients.
3. Handle customer inquiries, resolve issues promptly, and foster strong customer relationships.
4. Prepare sales-related documents such as quotations, sales orders, and other necessary paperwork.
5. Manage cash payments and coordinate product collections made by customers.
6. Prepare regular sales reports and any other relevant documentation as required.
7. Perform any other duties as assigned by the superior.

Requirements:

• Minimum Diploma
• Fresh graduates are encouraged to apply, and candidates with relevant work experience will have an added advantage.
• Possess an excellent communication and interpersonal skill.
• Able to communicate effectively in Malay and English. Proficiency in Mandarin is an added advantage, as the role involves liaising with Mandarin-speaking customers.

Perks & Benefits

• Casual dress code on Friday
• Personal development opportunities
• Paid training and development

Job Hiring

Automotive Sales Advisor

Working Area: Seremban

Requirements

• Basic + Comm
• With or Without experience
• Providing On-The-Job training
• General understanding of all company vehicle products
• Persuasive and positive personality
• Ability to meet sales quotas
• Be Responsible, Obey Instructions and Teamwork
• Must have driving license (D)

Responsibilities

1. Discovering customer's needs
2. Helping to narrow down customer's options
3. Organizing Test drives
4. Negotiating deals and sales
5. Promoting dealership packages and add-ons
6. Suggesting financing options
7. Explaining Vehicle features simply
8. Participating in special sales events
9. Providing and receiving feedback

Send your Resume to karmeng.wong@ultragallant.com.my

Perks & Benefits

• Commission

概述：

此職位的主要職責包括與供應商簽訂合同，以確保公司長期節省成本。應徵者需具備註重細節的品質，並能與供應商建立良好的工作關係。此外，還需維護航空公司主數據，包括票價、票價驗證、佣金和聯絡人清單。

工作說明（工作範圍簡述）：

• 更新並分發航空公司和酒店供應商發布的促銷活動和備忘錄。
• 編制航空公司月度業績報告。
• 整合數據和市場情報以支援決策。
• 根據需要提供合約分析和談判準備方面的支援。
• 負責航空公司續簽 Air Flown 計畫、中小企業票價、私人票價或公司票價。
• 協助安排航空公司和飯店的產品更新/簡報會－針對票務和飯店預訂團隊。

工作要求（工作經驗年資、教育背景、資格證書等）

• 3年以上旅遊/觀光相關產業經驗。
• 有航空公司或飯店系統（GDS、外部網路、預訂平台）使用經驗者優先。
• 商業、旅遊或相關領域的學位。
• 精通微軟Excel。
• 具備與外部供應商聯絡和處理事務的經驗

技能（工作所需的軟體和軟技能）

• 微軟Excel（資料透視表/篩選/其他公式/函數）。
• 熟悉 GDS 系統（例如 Amadeus、Travelport）者優先。
• 解決問題。
• 人際溝通。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 遠距辦公的彈性

職位描述

確保所有行程準時可靠。

規劃並選擇最佳路線，以避免交通擁堵。

始終保持車輛清潔

要求 ：

• 持有有效駕駛執照且駕駛記錄良好
• 有公司司機經驗者優先
• 熟悉城市道路、交通規則和替代路線

福利待遇

• 津貼（旅費、交通費等）
• 個人休假
• 牙科保險

General Description:

This role will include securing contract agreements with suppliers to ensure long-term savings for the company. This role requires the candidate to be detailed-oriented and have the ability to develop strong working relationship with suppliers. Maintain airline master data, including fares, fare validations, commissions and contact lists.

JOB DESCRIPTION (SHORT SUMMARY OF THE WORK SCOPE):

• Update and disseminate Tactical promos and Memo issued by Airlines and Hotel suppliers.
• Prepare monthly airlines performance report.
• Consolidate data and market intelligence to support decision-making
• Support contract analysis and negotiated preparation as required.
• Responsible for renewal of Air Flown programs, SME fares, Private fares or corporate fares extended by Airlines.
• Assist to arrange Product Update / Briefing by Airlines & Hotels – for Ticketing and Hotel Reservation Team.

WORK REQUIREMENT (Years of works experience, EDUCATION, QUALIFICATION & etc.)

• 3 or more years’ experience in Travel/Tourism related industry.
• Experience with airline or hotel systems preferred (GDS, extranet, booking platform).
• Degree in Business, Tourism or related field.
• Strong proficiency in Microsoft Excel.
• Experience in liaising and handling external suppliers

SKILLS (software & softskills required for the job)

• Microsoft Excel (Pivot/Filter/Other Formula/Function).
• Familiarity with GDS systems (e.g. Amadeus, Travelport) – preferred.
• Problem solving.
• Interpersonal Communication.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Remote work flexibility

Job Description

Ensure punctuality and relaobility in all trips

Plan and select the best routes to avoid traffic delays

Keep vehicles clean at all times

REquirement :

• Valid driving license with a clean driving record
• Experience as Corporate driver is preferred
• Knowledge of city roads , traffic regualtions and alternative routes

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Dental insurance

招募

汽車銷售顧問

工作區：芙蓉

要求

• 基礎+通訊
• 無論是否有經驗
• 提供在職訓練
• 對公司所有車輛產品有基本的了解
• 具有說服力和積極性格
• 完成銷售指標的能力
• 要負責任，服從指示，並專注於團隊合作。
• 必須持有駕駛執照（D）

職責

1. 了解客戶需求
2. 幫助客戶縮小選擇範圍
3. 組織試駕
4. 談判交易和銷售
5. 推廣經銷商套餐和附加組件
6. 建議融資方案
7. 簡明解釋車輛功能
8. 參加特價促銷活動
9. 提供和接收回饋

請將您的履歷寄至karmeng.wong@ultragallant.com.my

福利待遇

• 委員會

Job Highlights:

- Specialized in Freight Forwarding & Logistics.

- Competitive Salary & Work benefit package.

- Less than 3 Mins Walking Distance from LRT Bank Rakyat Bangsar5.

- Friendly and Positive Working Environment.

Job Responsibilities :

- Prepare Quotation, issue invoices, and follow up

- Attend to agents inquiries and requests, and always do follow up

- Contribute to market planning, analysis, and research

- Coordinate and able to work closely with other departments to ensure smooth processing and delivery.

- Perform other ad-hoc duties assign by management from time to time.

Job Requirements :

- Diploma, cert and Degree in any field

- Experience in administrative would be an added advantage.

- At least 1 to 3 Year(s) of working experience in the related field is required for this position.

- Required Skill(s): Communicative, Fast Learner, Goal Oriented, Listener, English Proficiency.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

-Strong capability in 3D CAD modeling and 2D engineering drawing interpretation.

-Hands-on experience with checking fixtures, jigs design, and validation processes.

-Familiar with PLC control systems for automation, troubleshooting, and integration.

-Liaise with customers to understand project requirements, specifications, and technical details.

-Plan, coordinate, and oversee project execution from design, fabrication, inspection (CMM), through to final delivery.

-Develop project timelines, workflows, and milestones; communicate plans clearly to both internal teams and customers.

-Act as the main point of contact between customers, design, production, and quality teams.

-Monitor project progress and fabrication status to ensure work is completed on schedule and within scope.

-Conduct regular follow-ups with customers on project status, addressing any changes or technical issues.

-Ensure all deliverables meet required quality standards, specifications, and inspection criteria.

-Identify potential risks or delays and implement corrective actions to keep the project on track.

-Prepare and maintain project documentation, reports, and records.

-Support continuous improvement in project execution, workflow efficiency, and cross-team communication.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Personal leave
• Personal development opportunities

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

要求

• 最低 SPM 持有者
• 能夠說英語和馬來語
• 持有有效的GDL駕照
• 一年以上貨車駕駛經驗
• 良好的駕駛記錄
• 有貨物搬運經驗者優先考慮
• 熟悉GPS導航和地圖繪製
• 貨物的裝卸

職責

• 確保按時完成交付
• 規劃並遵循高效率的路線
• 與客戶保持良好的關係
• 認真負責地處理日常配送任務

為什麼要加入我們？

• 加班費
• 醫療索賠
• 獎金

薪資：2000.00 馬幣 - 3500.00 馬幣

• Position: Forklift Driver/Operator.
• Position type:Permanent;Full-time.
• Salary: RM 1500-2500.
• Job location: Based at West Port, North Port, Port Klang,Selangor.

Chrisjac is currently seeking to recruit suitable experienced Forklift Driver/Operator to be employed by a 3PL (3rd Party Logistics) warehousing facility provider at both West Port and North Port in Port Klang area. 

Job Requirement

*Male preferred; reliable and punctual.

*Minimum qualification: SPM.

*Possess LF forklift driving license.

*Experience as Forklift Driver in warehousing environment.

*Proficient in BM and basic English.

Job Responsibilities

As a Forklift Driver, you will be responsible for the role in the warehousing facilities:

*Forklift driving of goods/cargoes in the warehouse area.

*Receiving and dispatching of freight/cargoes.

*Perform loading and unloading of goods/consignments.

*Picking and packing of orders using RF scanning.

*Perform Inventory checks, ensure all stock is placed accordingly.

Application for the job

Interested candidates are invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at Chrisjac via our E-mail at: jobs@chrisjac.com.my

[Free Job Placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take on additional assignment as required, supporting company needs.

Job Description

You will support Operations team in performing commercial related matters not limited to the followings:

• You will manage all aspects of the commercial process for chosen projects, from the first point of contact to the point of sales closure. The projects will be selected based on the magnitude of revenue, type of clientele, or kind of project.
• You enter orders after engineering handed the material list.
• Ensure that you record and monitor sales in line with agreed processes.
• You make sure that the delivery of purchased products is prompt and that they are documented in Discos (Company’s Internal System).
• You record and bill invoices according to the contract promptly.
• To promptly address client queries related to delivery, return, and invoicing.
• To prepare project margin calculation via Dokacalc. / Excel (Company’s Internal System) according to contract.
• To ensure all contract documents are proper storage in S-drive (Company’s Internal Server).
• To establish communication with the finance team for implementing project CCM.
• You manage ongoing relationships with internal and external stakeholders.

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

We are seeking a motivated and structured IT Project Lead to join our dynamic logistics team.

System & Application Ownership

• Act as the Key User / System Owner for critical logistics IT systems, including:
  • SAP S/4HANA (with a focus on MM, SD, WM/EWM modules)
  • Warehouse Management Systems (EWM)
  • Key Interfaces (e.g., ASN/EDI, MES integration, scanners, automation systems)
• Ensure the system availability, stability, and performance required for seamless logistics operations.
• Manage and oversee system master data governance, including material, vendor, storage location, and batch information.

Incident & Problem Management

• Lead first-level and second-level support for all logistics IT incidents and problems.
• Coordinate with internal and external partners to ensure issues are resolved efficiently, including:
  • Central IT (global support teams)
  • External vendors (e.g., SAP, WMS, and automation suppliers)
• Ensure timely resolution of all issues to prevent production disruption and line-down risks.

Process Digitalization & Continuous Improvement

• Drive digitalization initiatives within the logistics department, such as creating paperless processes and integrating automation.
• Analyze and optimize system usage to enhance operational efficiency.
• Implement standardized solutions and best practices across all sites.

Interface & Integration Management

• Monitor and maintain all critical system interfaces, including:
  • ASN / EDI integration with suppliers (e.g., Amkor, Advantek).
  • Integration with MES / Production systems.
  • Integration with forwarders and logistics service providers.
• Ensure absolute data consistency across all integrated systems.
• Support the setup, testing, and deployment of new interfaces as required.

We are looking for a detail-oriented and proactive Logistics Planner to join our team. 

What You Will Do:

• Align Demand & Supply: Translate customer forecasts into concrete logistics requirements, planning inbound raw material arrivals and outbound delivery schedules.
• Production Planning: Secure raw material availability to prevent production line-down situations and plan replenishment schedules that support optimized production utilization.
• Inventory Strategy & Management: Define and manage key inventory parameters, including safety stock levels, reorder points, and overall replenishment strategies.
• Performance Monitoring: Establish and maintain logistics and production KPI reports, leading and supporting regular performance review meetings to drive continuous improvement.
• Risk & Contingency Planning: Proactively identify potential supply chain risks (e.g., material delays, transport disruptions) and develop mitigation plans to handle emergencies effectively.
• Customs & Compliance: Handle all customs inbound & outbound monthly reporting and ensure adherence to all relevant regulations.
• Data Analysis & Reporting: Utilize tools like SAP, BY, and Power BI to monitor performance and provide management-ready reports on key metrics such as inventory levels and delivery performance.

Job Summary
1.1 Lead and supervise a group og Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
1.2 Maintain high inventory accuracy in both physical inventory and system of record.
1.3 Support department / plan vision and target KPIs.
1.4 Supervise and ensure subordinates adhere to 7S principals at workplace.
1.5 Conduct process confirmation to ensure subordinates are comply to the Standard Operation Procedures or/and work instruction (WI) without any deviation.
1.6 Lead and drive Logistic Operation Processes through the application of Bosch Production System best practices.
1.7 Responsible in taking good care of Materials Handling Equipment to ensure it always in good conditions and monitor it’s performance.
1.8 Ensure high material availability of Raw Materials and Finished Goods respectively in support production plan/schedule as well as fulfill customer order.
1.9 Support other duties, ad-hoc or/and special tasks assigned by the immediate superior from time to time.

Job Scope
2.1 Lead and supervise a group of Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
2.2 Support Continuous Improvement/System CIP projects.
2.3 Moderate support for workshop.

Broad Functions

Working within Supply Chain & Procurement, as part of the Sustainability Team, this role will provide support to deliver sustainability objectives across the end-to-end supply chain.

Responsible for Sustainability and Integrated Management System-related programs in the supply chain. 

Essential Duties & Responsibilities  

Initially focusing on activity in relation to the responsible sourcing management within supply chain ethical standards and sustainable sourcing initiatives across Western Digital. The position will manage due diligence processes, supply chain mapping, and insights, whilst helping to develop and embed more sustainable supply chain practices.

The role will support the corporate sustainability team and may undertake specific supply chain focused projects to help deliver solutions.

Accountability

In order for the incumbent to deliver the expected outcome, the incumbent is authorized to perform the following:

• Responsible for developing and managing supply chain mapping tools and databases.
• Communication and issue of information to supply chain, ensuring clarity, appropriate messaging and timeliness. Instigate and conduct supplier meetings where appropriate to support sustainability objectives.
• Co-ordination of supplier meeting, including tracking invites, responses and supporting with presentations.
• Ensuring that all relevant insights are captured and processed in a timely and accurate manner. This is to be achieved by collaborating closely with various business partners.
• Evaluating procurement and supply chain insights, identifying and pursuing missing data and working to improve the quality of data. Make recommendations and ensure clear communication of requirements through the supply chain. Assess and communicate risks.
• Preparing and issuing relevant data for reporting purposes, audit and cost/ benefit analysis.
• Using insights to identify opportunities and to make recommendations to improve approach, support the development of supply chain standards and help inform next phases of activity.
• Working alongside the Corporate Sustainability team to initiate and embed sustainability initiatives. Helping to implement agreed strategies and support objectives.
• Working in collaboration with various business partners, to enable the delivery of objectives. Where appropriate instigating and conducting stakeholder meetings, managing correspondence, building engagement and resolving queries.
• Developing knowledge and expertise as a sustainability and responsible sourcing specialist. Demonstrating in depth understanding of the broader industry, as well as relevant environmental and social considerations. Learning and managing new technical skills, processes and systems as required.
• Identifying further opportunities to help develop sustainability objectives. Supported by Category Manager and Corporate Sustainability team.
• Promoting good inter departmental relations and contributing to the establishment of a professional and efficient department reputation.

We're looking for a detail-oriented and proactive **Analyst 2 Import & Export** to join our team in Simpang Ampat. In this critical role, The Logistics Analyst II is responsible for managing inbound freight operations and trade compliance activities for an export‑oriented manufacturing site operating under the Licensed Manufacturing Warehouse (LMW) scheme. This role plays a critical part in ensuring Customs compliance, smooth inbound material flow, and license sustainability, while actively driving process automation, digitization, and cross‑functional stakeholder engagement.

You will work collaboratively with internal departments, customs authorities, and logistics partners to minimize delays, mitigate risks, and maintain adherence to all applicable international trade laws and regulations. This position is essential to our organization's supply chain excellence and operational success.

• Key Responsibilities

  1. License & LMW Management

• Manage license‑related activities, including applying for and maintaining Value‑Added (VA) approvals for SDSM finished goods return products.
• Compile, maintain, and ensure the accuracy of the SDSM machinery inventory report  (Lampiran F) in support of LMW and audit requirements.
• Oversee the Licensed Manufacturing Warehouse (LMW) exemption process for:
  • Machinery and equipment (A1)
  • Raw materials (A2)
  • Finished goods (A3)
    ensuring compliance with approved scope and operational efficiency.
• Coordinate annual LMW license renewals, supporting documentation preparation, submission, clarification, and Customs audit activities.

• 2. Trade & Regulatory Compliance

• Prepare and submit MITI and SIRIM permits for special or regulated inbound import shipments.
• Apply for ad‑hoc inbound licenses for materials not covered under existing import exemption approvals.
• Ensure all customs and regulatory submissions are accurate, complete, and compliant, minimizing clearance delays and compliance risk.

• 3. Customs Authorization & Shipment Control

• Provide formal “greenlight” approval via email to shippers once Customs approval is obtained, either through newly approved applications or existing Lampiran approvals.

• 4. Inbound Logistics & Operational Support

• Manage end‑to‑end inbound shipment coordination, including documentation review, Customs clearance alignment, and exception handling.
• Provide ad‑hoc exemptions and operational support to appointed couriers (e.g., UPS), in accordance with approved regulatory frameworks.
• Coordinate closely with freight forwarders, customs brokers, and logistics service providers (LSPs) to ensure compliant and timely material flow.

• 5. Stakeholder & Customer Service Management

• Act as a primary point of contact for internal shipment requestors, ensuring all required shipment details and documentation are obtained upfront.
• Coordinate with internal buyers, planners, and operations teams to align shipment readiness, priorities, and timelines.
• Proactively communicate shipment status, issues, and resolution plans to internal and external stakeholders.

• 6. ISO, Governance & Continuous Improvement

• Serve as the Logistics Department ISO Coordinator, ensuring logistics processes align with ISO requirements and internal control standards.
• Support internal and external audits by preparing documentation, coordinating responses, and tracking corrective actions.
• Demonstrate a strong automation and digitization mindset, identifying opportunities to reduce manual processes, improve data accuracy, and enhance reporting.
• Contribute to continuous improvement initiatives focused on compliance sustainability, efficiency, and operational excellence.
•  
• Ensure inbound shipments are released strictly in accordance with approved licenses, exemptions, and regulatory conditions.
• Prepare reports and presentations on trade analytics and operational metrics for management and stakeholders
• Maintain accurate and organized trade-related databases and documentation in compliance with regulatory requirements
• Support the development and implementation of trade operational strategies aligned with organizational goals

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

An integral part of the Love, Bonito value chain, the Omnichannel Operations team, is responsible for coordinating and executing weekly launches, marketplace operations, item master, packing list management and inventory management. The team is also the SAP specialists within the Operations Department and is responsible for order management for local markets. You will be directly responsible for managing orders with vendors, for our country trade partners as well as packing lists to support international expansion, as well as other digital operations within the Omnichannel Operations team.

Main responsibilities :

Packing List Management

• Ensure that the information provided by suppliers in the detailed packing list is correct. Liaise with suppliers to make corrections.
• Track the performance of errors made in the detailed packing list and provide feedback to Sourcing and Production.
• Monthly reports of comparing Purchase quotation and good received to spot any discrepancies on quantities or price, sounding out issues to the production team if any.
• Maintain the repository of all detailed packing lists in a neat and organized manner.
• Create and Update purchase orders in SAP with detailed packing list information in a timely and accurate manner.

Merchandise Operations

• Preparation of order sheet in Airtable for internal country buyers and order sheet management to vendors, in a timely and accurate manner
• Preparation of order sheet for editorial orders , working with creative team and production team on submission
• Updating of launch plan in a timely and accurate manner in order to handover important information to downstream teams
• Optimising processes to improve efficiency and visibility for teams

Assisting in other Omnichannel Operations Tasks

• Support in other Omnichannel Operations tasks in SAP
• Optimising process workflows and working together with SAP consultant to improve task efficiency on SAP

Qualifications & Experience

• Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
• Past experience in e-commerce, digital operations, order management and inventory will be a plus.
• Skilled in manipulating and analysing data on Excel or Google Sheets.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.
• Language: Must be able to read and speak Chinese as you will be required to communicate with vendors based in China.

Scope of Position

Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.

Major Duties and Responsibilities
Operations

• Ensure smooth and timely freight process flow
• Prepare various documents for international transportation
• Coordinate and negotiate rates with our contracted vendors in procuring space and services
• Ensure accurate and timely client and vendors billing
• Ensure accurate and timely data entry into our operating system
• Interact with our customers in arranging their international export shipments, meeting customer service standards
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed as per the DLSOP
• Work with the team on meeting KPI standards, as per the company's procedures
• Monitor shipment reports to ensure total customer satisfaction
• Overseas communications

Support the supervisor in the following areas:

• Daily review operational reports and work with team on updating event codes
• Audit files and work with the team on meeting operating process standards
• Build and maintaining strong relationships with vendors (airlines, trucking companies, and others) and customers
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed

Finances

• Proactively work to maintain and monitor accounts payment within 30 days
• Ensure company credit procedures are followed and utilized effectively
• Accurate and timely billing of vendors and resolve accounting issues
• Monitor accounts payable to vendors (airlines, truckers etc.) utilizing BNP report
• Monitor intercompany accounting discrepancies via AJAX report

Sales / Retention

• Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer
• Participate to the transition of new business/ updates to existing business
• Assist in retention calls and complete customer reviews with your regular customers to document in the CRS

People

• Identify with manager / supervisor, develop, and mentor your No. 2
• Support the supervisor where needed
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Be a guide for the team - mentor agents
• Ensure team meets company standards of 52 hours training per year per employee
• Follow-up new hires training as per the company requirement standards
• Periodically communicate department goals and expectations with team to ensure buy-in and accountability

Systems

• Promote productivity tools (e.g. using edoc and edoc treeview, export database, process management)
• Be open to implementing new system changes and enhancements with your team?
• Be involved and suggest system/process improvements
• Set the tone of this environment within your team

Culture

• Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.