About You

You will own and enhance SEEK’s back-office and identity platforms, with a primary focus on Microsoft 365 and related services, ensuring they are secure, highly available and aligned to our cloud-first strategy.

Based in Kuala Lumpur with 2–3 days a week working from home, you will act as the senior technical escalation point, driving infrastructure projects across data centre, AWS and Azure environments, while mentoring teammates and influencing how we deliver enterprise services at scale.

What You Will Do

• Implement, configure, support and tune high-availability back-office systems in a secure environment.
• Manage and support identity and collaboration platforms including Microsoft 365, Azure AD, Active Directory, Okta and related services.
• Configure and support infrastructure services such as AD, DHCP, DNS and mail systems across multiple regions.
• Drive and deliver key infrastructure projects and technical initiatives across datacentre, AWS and Azure platforms within agreed timeframes.
• Leverage IaaS, SaaS, PaaS and Infrastructure as Code to automate and improve capacity, availability, performance and configuration management.
• Identify risks to service and availability, design mitigations and ensure SLAs are consistently met for IT systems and services.
• Mentor and train team members, provide technical guidance, and act as the go-to escalation point for complex system issues, including occasional on-call support. 

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Key Responsibilities

1. Customer Service Performance Monitoring (KPI)

• Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rate
• Develop and maintain dashboards and reports to provide clear performance visibility
• Identify performance gaps and recommend actionable improvements

2. Data Analysis & Insights

• Analyze data across Customer Service, Operations, and Payment teams to identify trends, issues, and opportunities
• Provide insights to improve service quality, operational efficiency, and customer satisfaction

• Support regular reporting (weekly/monthly) and business reviews

3. System Usage & Process Optimization

• Monitor the usage and effectiveness of CS tools (e.g., ticketing systems, CRM platforms, chatbot solutions)
• Ensure proper system adoption and highlight gaps in usage or workflow inefficiencies
• Recommend enhancements to processes and system workflows

4. AI & Automation Support

• Track and evaluate chatbot performance (e.g., resolution rate, fallback scenarios)
• Identify opportunities to reduce manual workload through automation•
• Collaborate with Tech teams to improve AI tools using data-driven insights

5. Cross-functional Collaboration

• Work closely with CX, Product, and Technology teams to support business initiatives
• Assist with ad hoc data analysis and reporting requests as required

Requirements

• Diploma or Degree in Data Analytics, Business, IT, or related fields
• 1–3 years of experience in data analysis, reporting, or similar roles (experience in Customer Service environment is an advantage)
• Strong proficiency in Excel or Google Sheets (e.g., formulas, pivot tables)
• Basic knowledge of SQL is preferred
• Experience with data visualization tools (e.g., Power BI, Tableau) is a plus
• Strong analytical thinking, problem-solving, and communication skills

The Team:

Group Treasury is responsible for funding the group through bank debt, commercial paper and issuing bonds and for making cash available to the group, where and when it is needed. That responsibility also includes risk management activities like foreign exchange, interest rate and related external counterparty risk management. The team consists of 8 treasury professionals. We manage the daily front and back-office treasury processes, as well as the associated accounting, reporting and systems maintenance.

The Role:

Reporting to the Treasury Transformation and Project Manager, the Treasury Systems Analyst has responsibility for the maintenance and development of treasury systems and automated processes.

The key responsibilities in this role are as follows:

System maintenance

• Accountable for the integrity of the Treasury Systems
• Control and supervise the ongoing maintenance of treasury systems.
• Maintain the system scheduler that manages automated traffic of interfaces and reports and monitor interfaces into Finastra, 360T (the FX and MMF trading platform) and Oracle, taking remedial action if needed
• Maintain static data in the Treasury Management System and electronic banking systems
• Provide oversight and direction to Experian ITS for resolving system issues and planning and executing system maintenance
• Ensure that the Change Request process is adhered to in all environments
• Perform a quarterly access review on all systems used by Group Treasury
• Analyse system(s) performance and output
• Liaise with Global Technology Services to monitor backup and recovery procedures
• Maintain relationship with the Treasury Management System software supplier (FIS)
• Support the systems audit processes with both external and internal auditors

System Development

• Investigate and prioritise the rollout of new system(s) functionality
• Support and manage upgrades and hotfixes to the Treasury Management System
• Keep informed on system and solution developments in the market and advise on how they could enhance the current treasury systems infrastructure
• Assist the user community in preparation of User Acceptance Test scripts for any new functionality

Process Improvement

• Benchmark existing treasury practices with industry best practices and recommend areas for development
• Deliver treasury transformation objectives
• Review and/or develop automation and digital tools to best enhance Group treasury processes
• Enhance workflow automation for process optimisation and proactively identify opportunities for further automation.

Development Analyst is part of the APAC R&D Department and supports product development and adaptation activities across regional and global projects. This entry-level role provides exposure to core R&D processes, including specification creation, sensory testing, trials, and basic project execution, under the guidance of a team lead or manager.

This role collaborates with cross-functional partners within R&D, including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology, and works with regional and global stakeholders as required. The Development Analyst takes a hands-on approach to support trials, tastings, and data collection, contributing to projects that support future portfolio growth.

• Represents R&D in simple Adapt for Excellence projects.
• Lead simple adaptation products under guidance of the team lead or manger within a defined scope, budget and timeline.
• Create, update maintain specifications in line with internal standards and regulatory requirements.
• Execute sensory tests, including sample preparation, test setup, data collection, and basic analysis.
• Support R&D sensory testing
• Support laboratory, pilot plant, and factory trials through hands-on participation, coordination, and documentation.
• Contribute to complex regional or global projects as a project team member.
• Collaborate with cross-functional teams including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology.
• Maintain accurate project documentation, trial reports, and sensory records in accordance with R&D and quality systems
• Responsible for operating / maintaining simple equipment and facilities. Assuring good manufacturing practices with respect to maintenance and hygiene.
• Support and learn Specialist tasks as appropriate including (but not limited to): defining and leading pilot/plant trials, collecting experimental data, writing technical reports, developing prototypes, completing sensory, chemical, physical and analytical assessments of product, defining pack functional spec and selecting materials, completing physical lab testing and requesting/arranging external testing, writing technical reports.
• Adopts and follows all JDE technical systems and processes
• Write & perform standard operating procedures (SOP’s) and suggest adjustment of standardized methods for particular products and/or problems.
• Communicate project progress, findings, and conclusions to stakeholders to ensure awareness and timely actions, with guidance from the team lead or manager.
• Other tasks/duties as assigned by Team Lead/ Manager

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Processing Specialist of Input Validation function at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Dealing Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Executing analytical procedures on related business areas as required.
• Exploring new ways of improving the existing procedures continuously.

• Working closely with the senior team on trade supervision and risk strategy alignment.

• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• 1-3 years of relevant work experience in financial services.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

As a Compliance (Transaction Surveillance) Analyst, you will be performing live transaction screening and investigations to continually safeguard YouTrip’s reputation and customer funds.

You will:

• Analyze and review live transactions within SLA that were flagged, identify trends & patterns that may signify suspicious or fraudulent activities, with knowledge of regulatory expectations.
• Assess potential name hits against sanctions lists to determine the acceptance or rejection of the transaction. 
• Establish any fraudulent patterns/indicators that may indicate that the account is compromised and/or in relation to scam related typologies. 
• Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows. 
• Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation. 
• Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Escalate to the compliance team whenever required upon true hits and/or suspicion, with a clear report that describes the rationale of escalation and the impact of the hit. (i.e. sanctions concerns, AML concerns or Fraud Concerns)
• As the required coverage is Daily - weekend work will be required. 

You are:

• Compliance & Risk Enthusiast – you are passionate about developing a career in risk & compliance and are interested in the financial services or payment industry.
• Analytical & Detail-Oriented Thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
• Travel Enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks.
• Fearless Self-Starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline.

1.Role                                                                                                                                                                       1.1 Work with VSO, VSE & Supervisors to maintain, analysis, improve and resolve
production line issues in a responsible manner towards ensure manufacturing meeting Safety, Quality, Cost, and Delivery with guidance from Technician 3.
1.2 Responsible for 1st level failure analysis of reject tools or components from production
line to identify process or supplier related issue for failures which are unable to be solve
by shopfloor leaders.
1.3 Support VSE to perform Machine and Process Capability Study to ensure machines and processes meet the capability requirement during new product introduction and mass production with guidance from Senior Technician.

2.Job Scope
2.1 To perform Process Study on Failure Analysis for existing responsible products on all reject & assist time study, cycle time on the process or ISIR sample build / test in production.
2.2 To assist Manufacturing Changeover activities and perform Evaluation / Rejects activities.
2.3 To assist on technical report Cgk, Cmk, GRR, SPC & etc assigned by Process Engineer/Supervisor.
2.4 To assist Manufacturing Engineering document: Visual aids PQI, work instructions WI, 7S photo, Inspector Work Sequence, Quality Alert & Quality awareness presentation material for briefing purpose.
2.5 To perform daily complaint of raw material to PUQ and assist in scrap preparation if necessary.
2.6 To train and monitor repairers on daily rework activities.
2.7 To support Production in achieving the effectiveness/productivity, output, FOR and quality target.
2.8 To support and involve in BPS activities such as Point CIP projects, LLD, Change Over, TPM or process/product improvement.
2.9 To participate in all scraping audits, coordinate in providing and implementing corrective actions.
2.10 To prepare & submit the scrap form which need submitted daily scrap for management
approval.
2.12 Support VSE/FPV in Machine and Process Capability Studies to ensure new machine and
process meet the capability requirement during new product introduction and mass
production.
2.13 Support VSE/FPV in coordination of PDP project sample build (Pre-Pilot and Pilot run) on
material availability and jig and fixtures readiness.
2.14To assist the Process Engineer / Supervisor in the day-to-day operation.
2.15To support an acting as supervisor if Supervisor & LO no turn up.
2.16To carry out any other duties assigned by immediate superior time to time.

• Identification and delivery of relevant GFS R2R related tasks and provide progress updates, risks / mitigants to the Finance GFS delivery lead, R2R Leads, and other stakeholders
• Work with GPOs to set up and transfer to Experian systems and processes and close down legacy system / processes - for the following:-
  • General Ledger, Cash Management, Fixed assets & Leases, Intercompany rules
  • Provide access and training to Acquired Entities’ Finance Team, for Experian Accounting Systems
  • Create and agree Post integration plan, collaborating across the different functions, update stakeholders with progress, issues and decisions
  • Assist & improving team operating rhythm through Empower+ operation maturity framework

The Analyst 1 (Warehouse) drives execution and improvement of warehouse operations through data-driven insights, digital tools, and process optimization. This role contributes from day one by enabling real-time operational visibility, strengthening data integrity, and supporting decision-making.

The Analyst plays an active role in transforming warehouse operations from manual processes to automated, intelligent, and connected workflows—improving efficiency, reducing cycle time, and enhancing inventory control.

Core Focus for Fresh Grads:

• Enable real-time operational visibility across warehouse activities
• Own and improve data integrity and system reliability
• Contribute to process efficiency and cycle time reduction
• Design and implement digital solutions to eliminate manual work
• Support transformation towards automated, data-driven warehouse operations (IR4.0/IR5.0)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Extract, structure, and validate WMS/ERP data to ensure high data integrity and usability for operations.
• Develop and maintain real-time dashboards and visual management tools for operational monitoring (e.g., GR TAT, WO cycle time, WARS, productivity).
• Monitor operational flows (inbound, kitting, outbound, replenishment) and proactively highlight risks or bottlenecks impacting performance.
• Identify data anomalies, system gaps, or transaction failures and drive timely resolution with relevant stakeholders.
• Support inventory accuracy through data-driven variance analysis and root cause identification.
• Ensure visibility and control of exceptions (MRB/damaged/expired) through structured tracking and resolution mechanisms.
• Drive automation of repetitive tasks using digital tools, scripting, or system enhancements.
• Design and enhance digital workflows to replace manual tracking and improve process reliability.
• Develop data models or visualizations that enable faster and better operational decisions.
• Contribute to digitalization initiatives (e.g., WMS enhancements, automation pilots, system integration, IoT-enabled tracking).
• Apply structured problem-solving using data to eliminate recurring operational issues.
• Maintain SOPs and digital workflows to ensure consistency, scalability, and audit readiness.
• Collaborate with Ops, Planning, QA, IT, and Procurement to drive cross-functional solutions.
• Take ownership of assigned operational processes and continuously improve performance.
• Uphold EHS/ESD/5S standards in all activities.

Key Performance Indicators:

• GR TAT Accuracy ≥ 99%
• WO Cycle Time ≤ 2.8 hours
• Data Integrity Level: High accuracy and consistency across systems
• Operational Visibility: Availability and reliability of real-time dashboards/tools
• Process Efficiency Gains: Measurable reduction in cycle time or manual effort
• Digital Contribution: Implementation of automation, digital workflows, or system improvements
• Issue Resolution Effectiveness: Timely identification and closure of operational/system gaps
• Audit Compliance Rate: 100% without findings

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validation  

The Role

As a Senior Business Analyst, you will take the lead in conducting complex business analysis and iteration management to ensure successful initiative outcomes. Your responsibilities include crafting detailed documentation of intricate requirements, facilitating high-level communication with stakeholders, and identifying key opportunities for process optimization that align with broader business objectives.

Collaborating closely with cross-functional teams, such as engineers and product owners, you will lead iterative development and refinement processes, enhancing overall project delivery. You will manage risk, support the seamless implementation of solutions, and drive continuous improvement initiatives, ultimately delivering significant business value and contributing to strategic business success.

The Team 

Join the Marketplace Services (MPS) team as we continue our evolution from a service provider into a strategic platform enabler. Our purpose is to provide trustworthy data and shared services across APAC Candidate, Hirer and AI teams so we can deliver long-term customer value. 

Within MPS, the Profile, Apply and Jobs Services (PAJS) team provide shared capabilities that underpin many of SEEK’s core marketplace experiences: how candidates discover roles, create and manage profiles, and apply for jobs, and how hirers create, manage and optimise job ads. These services sit at the heart of SEEK’s Employment Marketplace and are consumed at scale across the group. 

Key responsibilities

• Define scope, objectives, deliverables; validate requirements and capture feedback.
• Lead discovery and documentation: user stories, use cases, process maps (as-is/to-be), acceptance criteria.
• Prioritise and trace requirements to business value; support solution design and validation.
• Plan and run iteration ceremonies: planning, backlog refinement, reviews, retrospectives.
• Manage risks and change; coordinate testing, develop test cases, verify quality.
• Facilitate workshops, align stakeholders, and maintain clear communication.
• Drive continuous improvement; share best practices; mentor juniors.
• Engage vendors as needed; support SLA compliance and onboarding.

This role can be based in Malaysia/ Thailand/Singapore/Philippines.

Summary 

Enterprise Resilience & Business Continuity manager serves as the company’s central coordinator and subject-matter expert for all aspects of business continuity, crisis management, and organizational resilience. This enterprise-wide role is responsible for designing, implementing, maintaining, and continuously improving a robust, integrated resilience program that enables the organization to prepare for, respond to, and recover from disruptive events with minimal impact to people, operations, reputation, and financial performance. 

In business-as-usual state, the role functions as a lead global Business Continuity Program Owner. During major incidents or crises, the incumbent serves as Incident Commander (or Deputy) within the enterprise crisis management framework, providing unified command, coordination, and communication across all affected functions. 

Because major incident response is not full-time, the position also performs other risk and insurance duties including property risk improvement and loss prevention for the company’s global manufacturing and operational assets in close partnership with operations, external risk engineers, and insurance carriers. 

Essential Duties and Responsibilities 

• Consultation and support for the Business Continuity, including business impact analyses (BIAs), recovery strategies, crisis management plans, and supporting policies/tools. 

• Develop and deliver enterprise-wide training, tabletop/functional/full-scale exercises, and post-exercise or post-incident improvement plans. 

• Serve as central coordinator and primary point of contact for resilience-related activities across business units, regions, and corporate functions. 

• During disruptions, activate and lead as Incident Commander (or Deputy), establishing command structure, directing cross-functional response teams, managing internal/external communications, and maintaining situational awareness in collaboration with executive leadership. 

• Lead after-action reviews and drive lessons-learned into program enhancements 

• Monitor and report on resilience KPIs/KRIs; maintain alignment with standards such as ISO 22301, and applicable regulatory requirements 

Property and Risk Engineering Duties 

• Partner with manufacturing sites, external risk engineers, and insurance partners to identify, prioritize, and execute risk-improvement recommendations that reduce property and casualty exposures.  

• Coordinate site risk assessments, track completion of recommendations, and support favorable insurance underwriting outcomes.  

• Recommend and approve major protective equipment and loss-control investments. 

General Risk Management Support  

• Support collection and validation of data for annual insurance renewals in collaboration with the corporate risk management team. 

• Support property and casualty claims as needed. 

• Review contracts, leases, and agreements for appropriate insurance and indemnification provisions. 

• Maintain awareness of global risk conditions and emerging risks that could impact the corporation. 

• Provide risk management guidance to subsidiaries and international offices. 

Other Duties 

• Domestic and international travel 15-25% (site visits, exercises, insurance meetings, incident response). 

• Perform other related duties as assigned. 

This role is responsible for preparing the Revenue Forecast draft and ensuring quarterly revenue landing through data-driven analysis and cross-functional coordination. The position analyzes Sales Forecast (Demand Commit), order backlog, WOI (Weeks of Inventory), market trends, and capacity constraints in collaboration with SCM, Sales, CSR (Customer Service), Product Group, and Finance to develop a logical and well-aligned Revenue Forecast. The role leverages data from Power BI, MDP (Modern Data Platform), and SAP S/4HANA, using advanced Excel skills to support shipment control and drive revenue execution.

Key Responsibilities

• Prepare and update the monthly Revenue Forecast, including data processing, variance analysis of the underlying Sales Forecast (Demand Commit), and comparison against the previous cycle.
• Support quarterly Landing Control by downloading, consolidating, and analyzing actuals, ongoing activities, and incoming orders.
• Collaborate with Product Group and SCM to understand market trends and capacity constraints, conduct data analysis, and drive alignment.
• Coordinate with CSR on shipment control, including analysis of shipment hold candidates and approval of shipment releases.
• Work closely with Finance to align on planned Debit Notes and Credit Notes.

• Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
• Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
• Prepare customer aging report and other AR related reports
• Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
• Perform and support month end close activities
• Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
• Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
• Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
• Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
• Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
• Support the assigned project (Acquisitions and Mergers, Divestment (when required)
• Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
• Handle high complexity billing process

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

We are looking for a motivated Fresh Graduate to support our factory’s digital transformation initiatives. This role focuses on data analysis, dashboard development, and digital process improvement within manufacturing operations. The candidate will work closely with senior engineers and project leads to develop digital tools, automate reporting, and improve operational visibility. This position offers structured learning exposure in manufacturing analytics, automation, and cross-functional collaboration.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Support development of dashboards and automated reports for production KPIs (UPH, OEE, Yield, Downtime).
• Assist in collecting, cleaning, and validating production data from multiple systems.
• Support automation of manual reporting processes using Excel, Power Automate, or similar tools.
• Perform data analysis to identify trends and highlight improvement opportunities.
• Assist in system testing, documentation, and user training materials for digital tools.
• Support project tracking activities (update status, follow up on action items).
• Participate in cross-functional meetings to understand manufacturing requirements.
• Contribute to continuous improvement initiatives using data-driven methods.

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security. 

Responsibilities:

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment, and printer in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support working with shared space owner, support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

• Bachelor’s degree in Computer Science, Networking or other related disciplines. 
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, and Windows, operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience with modern SaaS tools and open-source software is desirable
• Strong written documentation skills (ticket notes, SOPs, runbooks, troubleshooting guides, user guides)
• Strong ability to work collaboratively and communicate effectively with internal and external teams
• Good communication, prioritization, and stakeholder coordination skills
• Basic AWS console/access support exposure will be advantageous
• Familiarity with JQL, Google Apps Script, APIs/webhooks/JSON preferred
• Experience with asset inventory / CMDB tools will be a bonus
• ITIL fundamentals (Incident / Request / Escalation / Problem Management) will be a plus point

Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
• Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
• Cross-Functional Exposure:
• Work closely with:
• Failure Analysis Engineers (senior/principal)
• Manufacturing and process engineering teams
• Design and reliability engineering teams
• Gain exposure to factory, lab, and NPI environments
• Support internal FA reviews and technical discussions
• Perform structured root cause analysis (8D, 5-Why, Fishbone)
• Identify whether failures are:
• Design-related
• Process/manufacturing-related
• Supplier-related
• Usage or system-integration-induced
• Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
• Validate fixes through FA closure and re-testing

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Operations Analyst at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

The Logistics Center of Excellence (COE) is the global hub driving logistics process excellence and digital transformation. The team focuses on process optimization, digital enablement, and advanced analytics to support data‑driven decision‑making across the logistics organization.

This role plays a key individual‑contributor and technical leadership role in delivering BI and AI solutions. You will work closely with logistics business stakeholders to identify requirements, design and develop BI/AI solutions, and lead capability building within the COE team.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Act as an independent BI/AI partner to logistics business teams, understanding requirements and proactively proposing data, BI, and AI solutions to address business needs.
• Design, develop, and maintain BI and AI solutions using Power BI and approved company AI and analytics platforms.
• Translate business problems into analytical models, dashboards, and insights that support operational and strategic decision‑making.
• Own end‑to‑end delivery of digital tasks, including requirement clarification, solution development, testing, deployment, and post‑deployment support.
• Communicate effectively with business stakeholders to track progress, provide status updates, and manage expectations throughout the project lifecycle.
• Provide technical leadership in BI/AI within the Logistics COE, including knowledge sharing, best practices, and hands‑on training for team members.
• Support broader logistics digital transformation initiatives and complete additional assignments as directed by the supervisor.

Job description

Review journal entries to ensure journals booked are validated/ substantiated in accordance to company Journal Policies. Collaborate with GL Analyst in understanding the journal's supporting evidence & approval.
• Support & coordinate HFM related task from region perspective, including error validation, coordinate on half year/year end disclosures per Group timeline.
• Support GL Analyst in rectify issues or enquiries pertaining to GL transactions within the entities supported.
• Organize and host balance sheet review calls with stakeholders (FC, FD, FBP, FP&A, HR, etc) to review & form action plan on aged items >90days and irregular/material open items. This includes challenging on validity of these items.
• Collaborate with stakeholders and sub-module functions (FA, AP, AR, IC, CM) to execute the action plan to clear these items to ensure a clean balance sheet position, escalate to manager or senior leaders if required
• Review month end balance sheet reconciliation file on monthly basis, ensure correct support documentation, reconciling items & action plan entered & completed correctly by the reconciler.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provides guidance to team members, advising team on any matters arising from GL process
• Ensure stakeholders queries are attended to and resolved in a timely, responsible and proactive manner
• Ensure GL team key metrics are met & maintained, e.g. reduce aged open items & maintained the quality of month end balance sheet reconciliation file.
• Continuously drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner