Supply Chain Administrator (Engineering & Operations)

The Colgate-Palmolive Smile:

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If you are a highly organized, proactive professional who loves keeping things running smoothly, we want you on our team. As our Supply Chain Administrator, you will be the operational backbone of our Engineering and Supply Chain teams at the manufacturing plant.

What You Will Do (Roles & Responsibilities):

Inventory & Engineering Store Command

• Own the Spare Parts Lifecycle: Manage the end-to-end spare parts inventory, including the creation and inventorization of new parts and the seamless replenishment of existing stock.
• Keep the Lines Running: Step in as the hero to assist with engineering store operations (spare part dispensing, system posting, and new part creation) during the storekeeper's absence.
• Stock Integrity: Actively assist in engineering stock counts to ensure 100% inventory accuracy.

Strategic Procurement & Vendor Management

• Drive the Purchasing Process: Issue and manage Purchase Orders (both blanket and non-blanket) for day-to-day engineering operations, keeping our Ariba tracking files perfectly updated.
• Vendor Sourcing & Negotiation: Source Request for Quotations (RFQs) and negotiate with both existing and new vendors to get the best value.
• Global Logistics: Arrange carriers and transporters for overseas spare part deliveries, tracking them from the supplier’s door to our receiving bay.
• Financial Accuracy: Execute accurate Goods Receipt (GR) processes and relentlessly track PO approvals, sending friendly reminders to approvers to prevent bottlenecks.

Compliance & Sustainability Support

• Environmental Operations: Play a key role in our sustainability efforts by conducting daily updates on our Wastewater Treatment Plant (WWTP) operations and managing the replenishment of WWTP and DI chemicals.
• Regulatory Reporting: Ensure we meet government standards by submitting accurate, weekly Department of Environment (DOE) reports via the MDMR system.

Cross-Functional Collaboration

• Partner directly with Project Engineers to facilitate seamless PO issuance and project support.
• Assist our Facility Engineer with CEB (Central Electricity Board) management, handling corresponding POs and GR processes.
• Assist in finance related activities as and when required, deemed appropriate and required by the Financial Controller or Business Partner.

Who We Are Looking For (Requirements):

• Experience: 2 to 3 years of hands-on experience as an engineering/spare parts administrator or supply chain admin within the manufacturing industry. (FMCG/Consumer Goods manufacturing experience will give you a major advantage!)
• Education: At least a Diploma in Manufacturing, Supply Chain, Logistics, Business Administration, International Business, or any other related studies. SPM certificate holders with at least 5 years’ relevant working experience similar to that of the job description above will be considered as well.
• Communication: Excellent proficiency in both written and spoken English and Bahasa Malaysia to communicate effectively with vendors and internal teams.
• Tech-Savvy: You are highly proficient with computers, spreadsheets, and slide presentations. Experience navigating the Google Workspace environment (Docs, Sheets, Slides) is a fantastic added advantage.
• The "It" Factor: You are detail-oriented, highly organized, and thrive in a fast-paced environment where your work directly impacts the success of the manufacturing floor.

Why Colgate?

Join a company that lives by its values, champions experimentation, and promotes authenticity. Give your career a reason to smile... every single day!

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Dental insurance

供應鏈管理員（工程與營運）

高露潔棕欖微笑：

你想每天帶著笑容來上班，帶著笑容離開嗎？在這些笑容之間，你的一天將在一個全球化的組織中工作，不斷學習和協作，進行啟發性的討論，並做出有意義的貢獻！

如果您是一位做事條理清晰、積極主動，並且熱愛把控效率的專業人士，我們誠摯邀請您加入我們的團隊。作為我們的供應鏈管理員，您將成為我們製造工廠工程和供應鏈團隊的營運支柱。

您的工作內容（角色與職責）：

庫存與工程倉庫司令部

• 掌控備件生命週期：管理端到端的備件庫存，包括新零件的創建和庫存管理以及現有庫存的無縫補充。
• 保持生產線運作：在倉庫管理員不在時，挺身而出協助工程倉庫運作（備件發放、系統發布和新零件創建）。
• 庫存完整性：積極協助進行庫存盤點，以確保庫存準確率達到 100%。

策略採購與供應商管理

• 推動採購流程：簽發和管理日常工程營運的採購訂單（包括總括訂單和非總括訂單），保持我們的 Ariba 追蹤文件完全更新。
• 供應商尋源與談判：尋找詢價單 (RFQ)，並與現有供應商和新供應商進行談判，以獲得最佳價值。
• 全球物流：安排承運商和運輸商進行海外備件交付，從供應商處到我們的收貨區進行追蹤。
• 財務準確性：執行準確的收貨 (GR) 流程，並持續追蹤採購訂單審批，向審核者發送友善提醒，以防止瓶頸。

合規與永續發展支持

• 環境運作：透過每日更新污水處理廠 (WWTP) 的運作情況並管理污水處理廠和去離子 (DI) 化學品的補充，在我們的永續發展工作中發揮關鍵作用。
• 監管報告：透過 MDMR 系統提交準確的每週環境部 (DOE) 報告，確保我們符合政府標準。

跨職能協作

• 直接與專案工程師合作，以促進採購訂單的順利簽發和專案支援。
• 協助我們的設施工程師進行 CEB（中央電力局）管理，處理相應的採購訂單和收貨流程。
• 根據財務總監或業務夥伴的指示，在需要時協助進行財務相關活動。

我們正在尋找的人才（要求）：

• 經驗：2至3年製造業工程/備件管理員或供應鏈管理員的實際工作經驗。 （快速消費品/消費品製造行業經驗將是極大的優勢！）
• 教育背景：至少持有製造、供應鏈、物流、工商管理、國際商務或任何其他相關專業的文憑。持有SPM證書且擁有至少5年與上述職位說明類似的工作經驗者亦可考慮。
• 溝通能力：具備優秀的英語和馬來語書面及口語能力，能夠與供應商和內部團隊進行有效溝通。
• 技術純熟：您精通電腦、電子表格和投影片製作。熟悉 Google Workspace 環境（文件、表格、投影片）的使用將是極大的加分項。
• 關鍵因素：你注重細節，組織能力強，並且能夠在快節奏的環境中茁壯成長，因為你的工作會直接影響生產車間的成功。

為什麼選擇高露潔？

加入一家秉持價值觀、鼓勵創新、倡導真誠的公司。讓你的職業生涯每天都充滿笑容！

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險
• 個人休假
• 開放文化
• 牙科保險

Internship Opportunity – Multiple Departments

Working Locations - Alpro HQ Office @ Bandar Sri Sendayan

We are looking for motivated and enthusiastic interns to join our team across various departments.

Preferred Backgrounds:

• Marketing
• Healthcare
• Supply Chain
• Business
• Economics
• Finance

Job Scope:

• Assist the team with daily operational and administrative tasks
• Support department projects and activities
• Conduct basic research and data compilation when required
• Prepare reports, documentation, or presentation materials
• Communicate and coordinate with internal teams
• Perform any other duties assigned by supervisors

Requirements:

• Currently pursuing Diploma or Degree in related fields
• Good communication and teamwork skills
• Responsible, willing to learn, and proactive
• Basic computer knowledge (Microsoft Office / Google Workspace)

Internship Details:

• Internship placement available for multiple departments
• Training and guidance will be provided
• Internship duration subject to university requirements
• Feel free to submit your internship application for consideration @  https://docs.google.com/forms/d/e/1FAIpQLSfQdWigvlRojo-LXsswbU42l79NRnhRSgLZyBLMIMWcCPo3wQ/viewform

Perks & Benefits

• Flexible working hours
• Open culture
• Personal development opportunities

實習機會 – 多個部門

工作地點 - Alpro 總部辦公室 @ Bandar Sri Sendayan

我們正在尋找積極主動、充滿熱情的實習生加入我們各部門的團隊。

首選背景：

• 行銷
• 衛生保健
• 供應鏈
• 商業
• 經濟學
• 金融

工作範圍：

• 協助團隊處理日常營運和行政事務
• 支援部門項目和活動
• 必要時進行基礎研究與資料整理
• 準備報告、文件或簡報資料
• 與內部團隊溝通協調
• 執行主管指派的其他任何任務。

要求：

• 目前正在攻讀相關領域的文憑或學位
• 良好的溝通與團隊合作能力
• 責任感強，樂於學習，積極主動。
• 基本電腦知識（Microsoft Office / Google Workspace）

實習詳情：

• 多部門提供實習崗位
• 我們將提供培訓和指導。
• 實習期限視大學要求而定
• 歡迎您提交實習申請，我們將認真審查您的申請：https://docs.google.com/forms/d/e/1FAIpQLSfQdWigvlRojo-LXsswbU42l79NRnhRSgLZyBLMIMWcCPo3wQ/viewform

福利待遇

• 彈性的工作時間
• 開放文化
• 個人發展機會

Tanggungjawab

• Menerima, memeriksa dan menyusun barang yang masuk

• Menyusun dan menyimpan stok dengan teratur dan cekap

• Pilih, bungkus, label dan sediakan bungkusan mengikut pesanan pelanggan

• Memantau dan menyelia kerja harian kakitangan gudang am

• Memastikan pelaksanaan SOP gudang dan pengagihan tugas yang betul

• Menjalankan pengiraan stok dan kemas kini inventori

• Mengekalkan persekitaran gudang yang bersih dan selamat

• Membantu memuat/memunggah barang apabila diperlukan

• Berkoordinasi dengan penyelia dan menyokong operasi gudang harian.

Keperluan

• Minimum SPM atau setaraf; diploma adalah satu kelebihan

• Pengalaman terdahulu dalam persekitaran gudang atau logistik adalah satu kelebihan.

• Graduan baru juga dialu-alukan untuk memohon.

• Fasih berbahasa Mandarin (bertutur dan menulis) adalah wajib.

• Mesti berupaya menyelia pekerja dan memastikan tugasan diselesaikan dengan cekap

• Rasa tanggungjawab yang tinggi dan kemahiran pelaksanaan yang baik

• Sihat fizikal dan sanggup melakukan kerja-kerja gudang secara langsung

• Pemain berpasukan yang mempunyai sikap proaktif dan rajin

Faedah

• KWSP/PERKESO
• Cuti Tahunan
• Cuti Perubatan

職責

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 及時、準確、有效地解決所有客戶相關問題。

• 有效率、專業地處理客戶的來電和去電諮詢。

• 透過優質的服務和及時的後續跟進，確保客戶高度滿意。

• 保持專業和積極的態度，並始終遵守公司的客戶服務標準。

• 管理來自各種平台的大量來電、聊天和訊息。

• 透過在規定的時間內確定解決方案並確保適當的後續跟進，來處理和解決客戶投訴。

• 準確記錄客戶互動情況，處理交易，並追蹤日常問題或請求。

• 始終遵守內部溝通協議、準則和公司政策。

• 能夠加班

• 能夠與包括管理階層、客戶和同事在內的各級人員進行溝通

要求

• 至少達到SPM（馬來西亞教育文憑）水準。

• 擁有客戶服務或相關領域（電話銷售、帳單處理、客戶聯絡）的工作經驗者優先考慮，但並非必要條件。

• 歡迎應屆畢業生申請。

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 具備透過線上平台（聊天、電子郵件、即時通訊應用程式等）進行有效溝通的能力。

• 具備基本的電腦操作知識（Microsoft Excel/Word）。

• 良好的溝通和人際交往能力。

• 能夠同時處理多項任務，合理安排工作優先級，並有效管理時間。

好處

• KWSP 與 SOCSO
• 年假
• 病假
• 獎金
• 提供的培訓
• 年度增量
• 職涯發展機會

Tanggungjawab

• Jawatan ini memerlukan kefasihan berbahasa Mandarin (bertutur, menulis dan menaip).

• Memberikan penyelesaian yang cepat, tepat dan berkesan kepada semua isu berkaitan pelanggan.

• Mengendalikan pertanyaan pelanggan masuk dan keluar dengan cekap dan profesional.

• Memastikan tahap kepuasan pelanggan yang tinggi melalui perkhidmatan yang cemerlang dan susulan yang tepat pada masanya.

• Mengekalkan pendekatan profesional dan positif, serta sentiasa selaras dengan piawaian khidmat pelanggan syarikat.

• Urus jumlah panggilan masuk, sembang dan mesej yang tinggi merentasi pelbagai platform.

• Menangani dan menyelesaikan aduan pelanggan dengan mengenal pasti penyelesaian dalam tempoh masa yang ditetapkan dan memastikan susulan yang sewajarnya.

• Mendokumentasikan interaksi pelanggan dengan tepat, memproses transaksi dan menjejaki isu atau permintaan harian.

• Patuhi protokol komunikasi dalaman, garis panduan dan dasar syarikat pada setiap masa.

• Boleh bekerja lebih masa

• Mampu berkomunikasi dengan semua peringkat daripada pihak Pengurusan, pelanggan, rakan sekerja

Keperluan

• Mencapai sekurang-kurangnya pendidikan SPM.

• Pengalaman kerja terdahulu dalam khidmat pelanggan, atau bidang berkaitan khidmat pelanggan (Telemarketing, Bil, Perhubungan Pelanggan) adalah satu kelebihan tambahan, tetapi tidak penting

• Graduan baru digalakkan untuk memohon.

• Jawatan ini memerlukan kefasihan berbahasa Mandarin (bertutur, menulis dan menaip).

• Mempunyai kemahiran komunikasi yang kukuh melalui platform dalam talian (sembang, e-mel, aplikasi pesanan).

• Pengetahuan dalam mengendalikan komputer asas (Microsoft Excel/Word).

• Komunikasi dan kemahiran interpersonal yang baik.

• Kebolehan melakukan pelbagai tugas, mengutamakan kerja dan menguruskan masa dengan berkesan

Faedah

• KWSP dan PERKESO
• Cuti tahunan
• Cuti sakit
• Bonus
• Latihan yang disediakan
• Kenaikan Tahunan
• Peluang Kemajuan Kerjaya

職責

• 接收、檢查及分類進貨

• 以有序高效的方式整理和存放庫存

• 根據客戶訂單揀貨、包裝、貼標籤並準備包裹。

• 監督和管理普通倉庫員工的日常工作

• 確保倉庫標準作業規程和任務分配得到正確執行

• 進行庫存盤點和庫存更新

• 保持倉庫環境清潔安全。

• 必要時協助裝卸貨物

• 與主管協調並協助日常倉庫運作。

要求

• 最低要求為SPM或同等學歷；擁有文憑者優先考慮。

• 有倉庫或物流環境工作經驗者優先考慮。

• 應屆畢業生也歡迎申請。

• 必須精通普通話（口語和書面）。

• 必須能夠監督員工並確保任務有效率地完成。

• 責任心強，執行力強

• 身體健康，願意從事倉庫體力勞動。

• 具備團隊合作精神，積極主動，工作勤奮。

好處

• 僱員公積金/社險
• 年假
• 病假

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

Responsibilities

• Receive, inspect, and sort incoming goods

• Arrange and shelve stock in an orderly and efficient manner

• Pick, pack, label, and prepare parcels according to customer orders

• Monitor and supervise daily work of general warehouse staff

• Ensure proper execution of warehouse SOPs and task delegation

• Conduct stock counts and inventory updates

• Maintain a clean and safe warehouse environment

• Assist in loading/unloading shipments when needed

• Coordinate with supervisor and support daily warehouse operations.

Requirements

• Minimum SPM or equivalent; diploma is a plus

• Prior experience in warehouse or logistics environment is an advantage.

• Fresh graduate is welcome to apply too.

• Fluent in Mandarin (spoken and written) is required.

• Must be able to supervise workers and ensure tasks are completed efficiently

• Strong sense of responsibility and good execution skills

• Physically fit and willing to engage in hands-on warehouse work

• Team player with a proactive and hardworking attitude

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位說明 ：

1. 對指派的項目或產品執行各種類型的測試，包括功能測試、API 測試和/或可用性測試。
2. 支援並參與性能測試和自動化測試活動。
3. 執行測試活動，包括測試案例設計、測試程式準備、測試資料建立和測試執行。
4. 透過測試事件報告識別並記錄測試過程中發現的缺陷
5. 追蹤並跟進已報告的缺陷，以確保及時解決、關閉或採取適當的緩解措施。
6. 定期向經理報告所分配專案或產品的測試進度、問題、風險和整體品質狀況。
7. 根據既定標準、最佳實踐以及審計或合規要求，準備和維護測試交付物。
8. 與開發人員、業務分析師和其他利害關係人合作，以明確需求、重現問題並提高整體產品品質。
9. 依公司安排，履行其他職責。

職位要求：

1. 候選人必須至少擁有電腦科學或資訊科技或相關領域的學士學位，和/或相關的專業認證。
2. 至少2年軟體測試/品質保證或相關領域的工作經驗。
3. 對軟體測試生命週期和結構化測試流程有深入的了解。
4. 具備較強的分析和解決問題的能力，良好的表達能力，以及較高的英語和馬來語書面和口頭溝通能力。
5. 對程式語言、網路或系統基礎設施有基本了解者優先考慮。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

Job Description

You will support Operations team in performing commercial related matters not limited to the followings:

• You will manage all aspects of the commercial process for chosen projects, from the first point of contact to the point of sales closure. The projects will be selected based on the magnitude of revenue, type of clientele, or kind of project.
• You enter orders after engineering handed the material list.
• Ensure that you record and monitor sales in line with agreed processes.
• You make sure that the delivery of purchased products is prompt and that they are documented in Discos (Company’s Internal System).
• You record and bill invoices according to the contract promptly.
• To promptly address client queries related to delivery, return, and invoicing.
• To prepare project margin calculation via Dokacalc. / Excel (Company’s Internal System) according to contract.
• To ensure all contract documents are proper storage in S-drive (Company’s Internal Server).
• To establish communication with the finance team for implementing project CCM.
• You manage ongoing relationships with internal and external stakeholders.

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

Get to Know the Team

The Integrity team is dedicated to safeguarding all Grab users. We ensure user safety, prevent fraud, and help the Grab ecosystem achieve regulatory compliance. This team involves itself in the entire data lifecycle, from analyzing user behavior to developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to an Analytics Manager in the Integrity team, you will implement controls that protect Grab's ecosystem. You will assist with deep-dive analysis on user behaviors, product funnels, and transaction patterns to help identify potential risks and new fraud typologies. Your analytical support will contribute to the design of risk detection strategies, optimization of AI/Machine Learning models, and implementation of crucial risk controls to safeguard a diverse user base.

You will base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Assist in measuring and analyzing key risk metrics, such as fraud loss, business/product performance, and the performance/effectiveness of existing risk controls across Grab business verticals.
• Support the identification of new fraud and risk patterns by extracting and visualizing data, contributing to the development of data-driven rules and strategies.
• Perform statistical analyses to improve risk detection systems and ensure data integrity.
• Contribute to reporting and data visibility efforts by preparing datasets and dashboards to empower stakeholders (Product, Engineering, Risk Operations) with insights on key risk metrics and evolving attack patterns.
• Support data extractions and preparations required for internal audits and compliance assessments.
• Help design and analyze experiments to determine the effectiveness of new or existing risk controls within the platforms.

• Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement
• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

As a Compliance (Transaction Surveillance) Analyst, you will be performing live transaction screening and investigations to continually safeguard YouTrip’s reputation and customer funds.

You will:

• Analyze and review live transactions within SLA that were flagged, identify trends & patterns that may signify suspicious or fraudulent activities, with knowledge of regulatory expectations.
• Assess potential name hits against sanctions lists to determine the acceptance or rejection of the transaction. 
• Establish any fraudulent patterns/indicators that may indicate that the account is compromised and/or in relation to scam related typologies. 
• Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows. 
• Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation. 
• Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Escalate to the compliance team whenever required upon true hits and/or suspicion, with a clear report that describes the rationale of escalation and the impact of the hit. (i.e. sanctions concerns, AML concerns or Fraud Concerns)
• As the required coverage is Daily - weekend work will be required. 

You are:

• Compliance & Risk Enthusiast – you are passionate about developing a career in risk & compliance and are interested in the financial services or payment industry.
• Analytical & Detail-Oriented Thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the natural tendency to always focus on details and hate to miss out on specifics.
• Travel Enthusiast – you are a passionate traveller and understand the psychology of traveller, in particular when it comes to overseas spending behavior and its associated risks.
• Fearless Self-Starter – you are not afraid to suggest and implement new initiatives to tackle complex business issues, as long as the rationale are logical and sound. You do not mind getting your hands dirty in order to get things done in tight timeline.

This role can be based in Malaysia/ Thailand/Singapore/Philippines.

Summary 

Enterprise Resilience & Business Continuity manager serves as the company’s central coordinator and subject-matter expert for all aspects of business continuity, crisis management, and organizational resilience. This enterprise-wide role is responsible for designing, implementing, maintaining, and continuously improving a robust, integrated resilience program that enables the organization to prepare for, respond to, and recover from disruptive events with minimal impact to people, operations, reputation, and financial performance. 

In business-as-usual state, the role functions as a lead global Business Continuity Program Owner. During major incidents or crises, the incumbent serves as Incident Commander (or Deputy) within the enterprise crisis management framework, providing unified command, coordination, and communication across all affected functions. 

Because major incident response is not full-time, the position also performs other risk and insurance duties including property risk improvement and loss prevention for the company’s global manufacturing and operational assets in close partnership with operations, external risk engineers, and insurance carriers. 

Essential Duties and Responsibilities 

• Consultation and support for the Business Continuity, including business impact analyses (BIAs), recovery strategies, crisis management plans, and supporting policies/tools. 

• Develop and deliver enterprise-wide training, tabletop/functional/full-scale exercises, and post-exercise or post-incident improvement plans. 

• Serve as central coordinator and primary point of contact for resilience-related activities across business units, regions, and corporate functions. 

• During disruptions, activate and lead as Incident Commander (or Deputy), establishing command structure, directing cross-functional response teams, managing internal/external communications, and maintaining situational awareness in collaboration with executive leadership. 

• Lead after-action reviews and drive lessons-learned into program enhancements 

• Monitor and report on resilience KPIs/KRIs; maintain alignment with standards such as ISO 22301, and applicable regulatory requirements 

Property and Risk Engineering Duties 

• Partner with manufacturing sites, external risk engineers, and insurance partners to identify, prioritize, and execute risk-improvement recommendations that reduce property and casualty exposures.  

• Coordinate site risk assessments, track completion of recommendations, and support favorable insurance underwriting outcomes.  

• Recommend and approve major protective equipment and loss-control investments. 

General Risk Management Support  

• Support collection and validation of data for annual insurance renewals in collaboration with the corporate risk management team. 

• Support property and casualty claims as needed. 

• Review contracts, leases, and agreements for appropriate insurance and indemnification provisions. 

• Maintain awareness of global risk conditions and emerging risks that could impact the corporation. 

• Provide risk management guidance to subsidiaries and international offices. 

Other Duties 

• Domestic and international travel 15-25% (site visits, exercises, insurance meetings, incident response). 

• Perform other related duties as assigned. 

1. Supporting logistic & purchasing job
2. Receiving/GR/MIGO
3. Assisting in PO issuance

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

What you will do

• Support the Staff Planning Optimisation (SPO) project through data analysis and insights. (around 80% of your scope).
• Assist in preparing analysis and reports for Monthly P&L and Business Insights (around 20%).
• Help review staff cost and workforce planning data.
• Work with the team to identify trends, insights, and opportunities for improvement.

We are looking for suitable candidates for the role of Supply Operations Developer, based at the IKEA Distribution Center in Port Klang, Malaysia. 

The purpose of the job is to secure excellence in total Supply Chain operational performance, and its further development, in close cooperation and alignment with all relevant supply chain stakeholders; contributing to reaching customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain costs securing optimal replenishment solution). 

• Logistical ("flow") performance: Secure logistical operational performance from end-to-end perspective as it is defined by respective set of KPIs/PIs (e.g. OTD, EQU, loading times); within given geographical scope. Follow-up and implement actions within existing and new delivery solutions. 
• Stakeholder management: Align with supply chain stakeholders to secure logistical operational performance, as well as create preconditions for smooth and efficient Supply Operations. Act on deviations to the plan (e.g. prioritization and cancellation of orders) together with our partners and secure the communication flow. 
• New optimized replenishment solutions: Lead their implementation (e.g. new routes) in alignment with relevant stakeholders and in close cooperation with Service Provider Operations Developers. Follow-up and adjust Lead Times based on OTD performance. 
• Constraints and limitations: Identify & define constraints together with internal stakeholders (e.g. loading plan at supplier) to secure preconditions for efficient supply operations and, in general, wished level of logistical performance throughout the year. Follow-up on the compliance of our stakeholders and secure the execution of market-relevant plans (e.g. local activities) in connection with the MOF. 
• Continuous Improvements: Validate and optimize sending and receiving capabilities (e.g. Slot Management) as a link between all supply chain stakeholders. Change, maintain and continuously improve replenishment solutions. Act upon fluctuations to avoid performance disruptions and increased total cost. Propose new logistical set-up to support logistics cost development. Identifies and proposes volume consolidation opportunities and mid-receiver needs. Collaborate with Category Area Teams; support logistic development in new sourcing countries. 
• Deviation Handling: Contribute to the Market Operational Forums, support in constraint situations and ERPs in case of corrective actions need. Secure the right information on constraints and availability impact to our supply chain stakeholders. 
• Development: Support the development of internal working methods and deviation the operational requirements and secure they are captured in the right documentation (e.g. Delivery Handbook). 

Context of the Mission:

Louis Dreyfus Company (LDC) is a global leader in the processing of agricultural products and the merchandising of a diverse range of commodities. Founded and based in Europe, LDC has a strong presence in North and South America, Europe, Asia, the Middle East, and Africa. To support the growing needs for corporate reporting and analysis, LDC is implementing a new back-office solution based on SAP S/4 under the program named BOLD – BackOffice Louis Dreyfus. This role offers the opportunity to develop skills related to LDC’s core financial business processes within the S/4 Hana solution and to play a pivotal role in our ambitious SAP program.

Mission:

As a Business Analyst, you will ensure the effective implementation of business processes in our back-office systems. You will be the end-to-end owner of one or several key IT solutions within Back-Office Services, aligning the delivery roadmap, innovation pipeline, and continuous improvement plan with business needs. You will ensure support structures and run KPIs are maintained, and you will collaborate closely with business process owners (BPOs) or functional heads to prioritize initiatives.

In addition to the responsibilities outlined above, the primary mission of the Business Analyst will be to oversee the deployment of the finance core model for rollout. This involves:

• Coordinating with various stakeholders to ensure the seamless integration of the finance core model into the countries’ operations.
• Managing the project timeline and resources to achieve the successful implementation of the finance core model within the specified deadlines.
• Ensuring compliance with local regulations and financial standards during the deployment process.
• Providing training and support to local teams to facilitate the adoption of the new finance core model.
• Monitoring and evaluating the performance of the finance core model post-deployment to ensure it meets business requirements and KPIs.

This role is critical to the success of the countries’ rollout and requires a high level of expertise in financial processes, project management, and stakeholder collaboration.

Key Responsibilities:

Solution Delivery & Management:

• Develop and manage the solution delivery, ensuring alignment with business needs.
• Conduct an animated workshop to provide detailed presentations, step-by-step guides, compliance training, hands-on sessions, and Q&A to ensure successful deployment and adoption of the finance core model.
• Ensure support structures and KPIs are maintained.
• Act as the primary point of contact for aligning solution priorities with BPOs and functional heads.

Governance & Strategy:

• Develop strategies, initiatives, and communication plans to maximize value, adoption, and satisfaction of the solution.
• Own the delivery and associated metrics (e.g., SLA).
• Manage enhancement requests and prioritize them in collaboration with business stakeholders.
• Handle support escalations at level 3 when necessary to ensure continuity.

Stakeholder Management:

• Collaborate with vendors to ensure expected performance levels.
• Ensure business analysts effectively address requirements from business partners/BPO networks.
• Oversee and control any implementation impacting your solution, managing dependencies with other solutions.

Documentation & Change Management:

• Ensure documentation is up-to-date.
• Manage the transition to Run phase.
• Work closely with various departments to design cross-application flows and ensure process maintenance and enhancement.

Leadership:

• Lead and manage team capacity and activities.
• Champion change management processes.
• Provide functional and SAP expertise guidance to the team.
• Support strategic decision-making and long-term solution planning.
• Conduct business relationship management to align priorities and ensure business value.
• Develop action plans for continuous improvement and address recurrent incidents.
• Foster skill development within the team.

Support:

• Support AMS teams for complex topics.
• Perform knowledge transfer to support teams, enhancing their autonomy.
• Provide solution guidance.

Required Skills and Experience:

Technical Skills:

• Must: Experienced in IT best practices.
• Plus: Proficiency in SAP FI CO, test campaign executions & automation tools, interface implementation, JIRA, and ServiceNow.

Soft Skills:

• Must: Excellent relationship-building skills, ability to work with multiple teams, fast learner, adaptability, critical thinking, strong analytical, synthesis, and communication skills, flexibility, and comfort with ambiguity.

Experience:

• Must: Minimum 5 years of experience in IT project management, including SAP FICO experience.
• Plus: Experience in an international, multicultural environment, within a large IT company, and in a team-oriented and collaborative setting.

Languages:

• Fluent in English.

Education:

• Master’s degree (or equivalent) in a related field.