Duties and Responsibilities:

1. Oversee the daily execution of civil or electrical works at the project site, ensuring compliance with design specifications, standards, and quality requirements.
2. Act as the primary liaison between the project management team, subcontractors, and suppliers to ensure smooth project progress.
3. Ensure that all works comply with the Quality, Environmental, Safety, and Health (QESH) requirements as outlined in the project manual.
4. Maintain accurate records of site activities, materials, inspections, and progress reports.
5. Ensure all activities align with Environmental, Safety, and Health regulations and policies, identifying and mitigating risks.
6. Provide technical solutions to on-site challenges and escalate complex issues to the relevant managers.
7. Monitor construction activities such as foundations, structures, drainage systems, and landscaping (Civil).
8. Verify materials, workmanship, and site conditions to ensure compliance with project specifications.
9. Interpret and implement construction drawings and coordinate the work to align with planned timelines.
10. Conduct inspections for formworks, rebar installation, and concrete pouring (Civil).
11. Ensure all civil works meet the required standards and are inspected and approved before proceeding to the next stage (Civil).
12. Oversee the installation of switchgear, transformers, cables, and earthing systems for substation projects (Electrical).
13. Ensure compliance with design, specifications, and relevant codes.
14. Assist in testing, calibration, and commissioning of electrical equipment and systems (Electrical).
15. Maintain records of electrical works, including test results, inspections, and progress updates (Electrical).
16. Collaborate with other disciplines (civil and mechanical) to ensure the seamless integration of electrical systems with overall project objectives.

JOB REQUIREMENT

Educational Qualifications:

• Diploma in Civil Engineering, Electrical Engineering, or a related field.
• Professional certifications are an advantage.

Experience:

• Minimum 0–2 years of experience in site supervision, preferably in substation or infrastructure projects.

Skills:

• Strong understanding of civil or electrical engineering principles.
• Familiarity with substation systems, components, and construction methods.
• Ability to identify and resolve on-site technical and operational issues efficiently.
• Proficient in engineering software (e.g., AutoCAD) and project management tools.
• Strong verbal and written communication skills for stakeholder interactions and reporting.
• Skilled in managing timelines, budgets, and resources effectively.

Personal Attributes:

• Detail-oriented and organized.
• Strong leadership and teamwork skills.
• Willingness to work under pressure and meet tight deadlines.

Other Requirements:

• Fluency in English and Bahasa Malaysia.
• Possession of a valid driving license for site visits.
• Willing to travel and work at project sites.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

Job Description as Purchasing & Estimation Engineer:

• To support sales department for the product technical
• Perform site check
• Liase with product principal for technical & commercial purpose
• Prepare technical comprehensive proposals
• Project & product costing, tender, quotation & purchase request
• Provide advice to customers on selection of products/solutions
• Assist company exhibition, roadshow, conference or others sales event
• Provide pre and post-sales assistance and after-sales service to customers
• Knowledge of technical/application based on all products
• On site troubleshooting works
• Stock management (stock take, delivery, & stock repairing job)
• Supplier/material/part sourcing
• Handle oversea purchase for agency product
• Source, compare, and negotiate with suppliers to obtain competitive prices and quality goods/services, PO issuance

Perks & Benefits

• Nearby public transport
• Get phone allowance

Description:

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for handling customer enquiries and maintaining a high level of customer satisfaction and service quality will be a key priority.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Rotational shift-based (5 working days per week)

Shift Arrangement: Monday to Friday or Friday to Tuesday

Weekend: Work-From-Home

Working hour: 9am-6pm or 12pm-9pm (include 1 hour break)

Key Responsibilities

• Handle Customer enquiries via Tiktok, Shopee, Lazada, and social media.
• Respond to enquiries professionally and promptly.
• Assist customers with order, delivery and product-related questions.
• Coordinate with internal team for order or issue resolution.
• Maintain good customer satisfaction rate and service quality.

Skills & Qualifications

• Minimum 1-2 years of customer service or e-commerce experience preferred.
• Able to read and write (type) in Bahasa Malaysia & Chinese & basic English.
• Fresh graduated are welcomed to apply.
• Shift work on weekday & weekends.
• Good communication skills and basic computer / e-commerce platform knowledge.

• Medical Allowance
• Meal Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days
• Nearby public transport
• Free snacks
• Young & open culture

Key Responsibilities

• Develop, evaluate, and improve manufacturing processes to increase productivity and efficiency.
• Analyze production processes to identify areas for improvement, cost reduction, and waste minimization.
• Troubleshoot production issues and implement corrective actions to prevent recurring problems.
• Work closely with production, quality, and maintenance teams to ensure smooth manufacturing operations.
• Prepare and update process documentation including work instructions, SOPs, and process flow diagrams.
• Monitor process performance and implement process control measures.
• Conduct root cause analysis for process-related problems and implement preventive actions.
• Support new product introduction (NPI) by developing appropriate production processes and parameters.
• Ensure manufacturing processes comply with company quality standards and safety requirements.
• Lead continuous improvement initiatives such as Lean Manufacturing, Kaizen, or Six Sigma projects.

Skills and Competencies

• Strong analytical and problem-solving skills.
• Knowledge of manufacturing processes and production systems.
• Ability to perform root cause analysis and process improvement.
• Familiar with quality management systems (ISO 9001).
• Knowledge of Lean Manufacturing / Six Sigma is an advantage.
• Good communication and teamwork skills.

Responsibilities:

1. Collaborate with customers to identify and understand their specific lubrication challenges and requirements.
2. Conduct training sessions for customers on proper lubrication techniques, equipment maintenance, and best practices to optimize performance and prolong machinery lifespan.
3. Assist in the development and implementation of preventive maintenance schedules for customers' machinery and equipment, focusing on lubrication-related tasks to minimize downtime and repair costs.
4. Collaborate with sales and marketing teams to identify potential customers and opportunities for expanding lubrication services, and participate in client presentations as needed.
5. Work closely with senior engineers to develop and implement effective lubrication strategies tailored to each customer's needs.
6. Provide technical support and assistance to field technicians and service personnel, troubleshooting complex lubrication issues and offering guidance on proper maintenance procedures.
7. Provide on-site support to apply lubricants to machinery and equipment, ensuring proper coverage and adherence to manufacturer specifications.
8. Conduct regular inspections and assessments of machinery to identify lubrication issues and recommend appropriate solutions.
9. Assist customers in troubleshooting and resolving lubrication-related problems, such as excessive wear or equipment malfunctions.
10. Maintain detailed records of lubricant usage, equipment maintenance, and service reports.
11. Stay updated on industry trends, new lubrication technologies, and best practices to continuously improve service offerings.

Qualifications:

1. Degree or equivalent in mechanical engineering or lubrication technology is a advantage.
2. Previous experience in a technical or hands-on role, preferably in lubrication, automotive, manufacturing, or related industries.
3. Strong problem-solving skills with the ability to analyze lubrication issues and implement effective solutions.
4. Excellent communication and interpersonal skills to interact professionally with customers and team members.
5. Detail-oriented with a focus on delivering high-quality service and maintaining accurate records.
6. Ability to work independently with minimal supervision as well as collaboratively within a team environment.
7. Proficiency in basic computer skills and familiarity with relevant software applications.
8. Valid driver's license and willingness to travel to customer sites as needed.

Job summary:

Provide lubrication support, training, inspections, troubleshooting, and maintenance planning to improve equipment performance and reduce downtime.

Interested candidates please send in your detailed resume with recent passport photo,

current and expected salary to : hr@timurlube.com

Key selling points:

• Performance Bonus
• Recognition and Awards
• Professional Development

職責：

1. 與客戶合作，識別並了解他們具體的潤滑挑戰和要求。
2. 為客戶舉辦培訓課程，講解正確的潤滑技術、設備維護和最佳實踐，以優化性能並延長機械壽命。
3. 協助制定和實施客戶機械設備的預防性維護計劃，並專注於潤滑相關任務，以最大限度地減少停機時間和維修成本。
4. 與銷售和行銷團隊合作，確定潛在客戶和拓展潤滑服務的機會，並根據需要參與客戶簡報。
5. 與資深工程師密切合作，制定並實施針對每位客戶需求的有效潤滑策略。
6. 為現場技術人員和服務人員提供技術支援和協助，排除複雜的潤滑問題，並就正確的維護程序提供指導。
7. 提供現場支持，為機械設備塗抹潤滑劑，確保潤滑劑塗抹均勻並符合製造商的規格。
8. 定期對機械設備進行檢查和評估，以發現潤滑問題並提出適當的解決方案。
9. 協助客戶排查和解決與潤滑相關的問題，例如過度磨損或設備故障。
10. 詳細記錄潤滑油使用、設備維護及服務報告。
11. 隨時了解產業趨勢、新的潤滑技術和最佳實踐，以不斷改進服務產品。

資格：

1. 擁有機械工程或潤滑技術相關學位或同等學歷者優先考慮。
2. 有技術或實務經驗者優先，有潤滑、汽車、製造或相關產業經驗者較佳。
3. 具備較強的解決問題能力，能夠分析潤滑問題並實施有效的解決方案。
4. 具備優秀的溝通和人際交往能力，能夠與客戶和團隊成員進行專業的互動。
5. 注重細節，致力於提供高品質的服務和保持準確的記錄。
6. 能夠獨立工作，只需極少的監督，也能在團隊環境中協作。
7. 具備基本的電腦技能，熟悉相關軟體應用。
8. 持有有效駕駛執照，並願意根據需要前往客戶現場。

工作概述：

提供潤滑支援、培訓、檢查、故障排除和維護計劃，以提高設備性能並減少停機時間。

有意者請寄送詳細履歷及近期護照照片。

請將目前薪資和期望薪資發送至：hr@timurlube.com

主要賣點：

• 績效獎金
• 表彰與獎勵
• 專業發展

工作職責範圍：

該職位的主要職責是透過管理現有客戶、開發新商機、拓展策略市場以及建立強大的產品影響力，在指定區域內實現公司銷售目標。此外，該職位還需就當前市場狀況提供回饋，並就如何維持公司市場競爭力提出建議。最終目標是達成銷售目標並維持良好的應收帳款狀況。

職位說明 ：-

• 達成年度銷售預測，以促進銷售目標和目的的實現。
• 主動聯繫現有客戶和潛在客戶，以促進銷售和獲取諮詢。
• 回應、推薦和建議工業終端使用者諮詢的公司產品
• 在指定區域（巴生谷和霹靂州）開發和維護新客戶，並重新啟動不活躍客戶。
• 分析市場趨勢、競爭對手活動和定價策略；提出應對措施以獲取市場份額
• 取得有關競爭對手帳戶和動態、定價的市場回饋，並提出進攻/反擊策略，例如透過定價來獲取市場份額。
• 準備技術簡報並推廣公司產品和服務
• 與內部和外部人員進行有效溝通並建立良好關係
• 熟悉標準產品開發和部門工作流程。
• 提交每週銷售活動報告和每月銷售報告。
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少需要3年相關領域的工作經驗，有工業銷售經驗者優先考慮。
• 熟練英語口語和寫作能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏、不斷變化的環境中承受壓力並獨立完成工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。
• 應徵者必須至少持有機械工程/電氣工程/工業工程或相關專業的證照/文憑/學位。
• 必須持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

工作職責範圍：

該職位的主要職責是透過管理現有客戶、開發新商機、拓展策略市場以及建立強大的產品影響力，在指定區域內實現公司銷售目標。此外，該職位還需就當前市場狀況提供回饋，並就如何維持公司市場競爭力提出建議。最終目標是達成銷售目標並維持良好的應收帳款狀況。

職位說明 ：-

• 達成年度銷售預測，以促進銷售目標和目的的實現。
• 主動聯繫現有客戶和潛在客戶，以促進銷售和獲取諮詢。
• 回應、推薦和建議工業終端使用者諮詢的公司產品
• 在指定區域（巴生谷和霹靂州）開發和維護新客戶，並重新啟動不活躍客戶。
• 分析市場趨勢、競爭對手活動和定價策略；提出應對措施以獲取市場份額
• 取得有關競爭對手帳戶和動態、定價的市場回饋，並提出進攻/反擊策略，例如透過定價來獲取市場份額。
• 準備技術簡報並推廣公司產品和服務
• 與內部和外部人員進行有效溝通並建立良好關係
• 熟悉標準產品開發和部門工作流程。
• 提交每週銷售活動報告和每月銷售報告。
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少需要3年相關領域的工作經驗，有工業銷售經驗者優先考慮。
• 熟練英語口語和寫作能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏、不斷變化的環境中承受壓力並獨立完成工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。
• 應徵者必須至少持有機械工程/電氣工程/工業工程或相關專業的證照/文憑/學位。
• 必須持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

採購及估價工程師職位說明：

• 為銷售部門提供產品技術支持
• 進行現場檢查
• 與產品負責人就技術和商業目的進行溝通
• 準備技術綜合方案
• 項目及產品成本會計、招標、報價及採購申請
• 為客戶提供產品/解決方案選擇方面的建議
• 協助公司舉辦展覽、路演、會議或其他銷售活動
• 為客戶提供售前和售後支援及售後服務。
• 具備所有產品的技術/應用知識
• 現場故障排除工作
• 庫存管理（庫存盤點、收貨和庫存維修工作）
• 供應商/材料/零件採購
• 負責代理產品的海外採購
• 尋找供應商、比較價格並與供應商談判，以獲得有競爭力的價格和優質的商品/服務，並簽發採購訂單。

福利待遇

• 附近公共交通
• 領取手機補貼

描述：

我們正在尋找一位積極主動、以客戶為中心的人才加入我們的團隊，擔任客戶服務專員。在這個職位上，您將負責處理客戶諮詢，保持高水準的客戶滿意度和優質服務是您的首要任務。

工作地點：Menara MBMR，谷中城（可搭乘輕軌 Abdullah Hukum 和電動火車谷中城站抵達）

工作安排：輪班制（每週工作5天）

工作時間安排：週一至週五或週五至週二

週末：居家辦公

工作時間：上午9點至下午6點或中午12點至晚上9點（含1小時休息時間）

主要職責

• 透過 TikTok、Shopee、Lazada 和社群媒體處理客戶諮詢。
• 專業及時回覆問詢。
• 協助顧客處理訂單、配送及產品相關問題。
• 與內部團隊協調解決訂單或問題。
• 保持良好的客戶滿意度和優質服務。

技能與資格

• 至少1-2年客戶服務或電子商務經驗者優先考慮。
• 能夠讀寫（打字）馬來語、中文和基本英文。
• 歡迎應屆畢業生申請。
• 平日和週末均需輪班。
• 良好的溝通能力和基本的電腦/電子商務平台知識。

• 醫療津貼
• 伙食補貼
• 公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 吉隆坡聯邦直轄區的所有公告假期
• 年假14天起
• 附近公共交通
• 免費零食
• 年輕開放的文化

職責與責任：

• 監督電氣工程，確保符合專案規範、QESH（品質、環境、安全和健康）標準以及監管要求。
• 提供技術專長和指導，以確保專案的所有電氣工程方面都能準確且有效率地執行。
• 制定並實施詳細的工作計劃、時間表和方法，以確保按時完成任務。
• 監督和檢查施工活動，確保達到品質和安全標準。
• 與採購團隊協調，確保及時提供材料、設備和人力。
• 及時發現並解決技術或操作問題，最大限度地減少延誤，保持專案效率。
• 確保符合 ISO 9001（品質）、ISO 14001（環境）和 ISO 45001（職業健康安全）標準，並保持準確的記錄和文件。
• 監督並進行土木工程或電氣系統的測試，以確保其功能正常並符合設計規範。
• 識別與電氣活動相關的風險，並實施預防和糾正措施。
• 與承包商、顧問和利害關係人聯絡，以確保專案目標和交付成果的一致性。

工作要求

教育背景：

• 由認可機構頒發的土木工程、電氣工程或相關領域的學士學位。

經驗：

• 至少 2-5 年建築業土木或電氣工程經驗，最好有變電站、發電廠或電力基礎設施專案經驗。
• 具變電站建築施工或相關電力基礎設施專案經驗者優先考慮。
• 在大型建設項目方面擁有良好的工作記錄，包括專案管理、設計審查和現場監督。

技能：

• 具備紮實的土木工程或電機工程原理、系統和最佳實務的技術知識。
• 精通專案管理工具和軟體（例如，MS Project、AutoCAD 或其他工程軟體）。
• 具備較強的分析與解決問題的能力，能夠做出合理的技術決策。
• 優秀的組織能力和時間管理能力。
• 了解當地建築規範、電氣標準和安全法規。
• 能夠在壓力下工作並同時處理多項任務。

個人特質：

• 具備較強的溝通和人際交往能力，能夠與多元化的團隊合作。
• 注重細節，能夠確保高標準的品質。
• 積極主動，能夠在快節奏的環境中處理突發狀況。
• 具備優秀的領導特質，能夠激勵指導團隊。
• 既能獨立工作，也能作為團隊成員協作。

其他要求：

• 英語和馬來語（口語和書面）流利。
• 能夠根據專案需求前往馬來西亞境內的專案現場。
• 願意到現場工作並監督現場活動。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（差旅補助、交通費等）
• 附近公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

Duties and Responsibilities:

1. Oversee the daily execution of civil or electrical works at the project site, ensuring compliance with design specifications, standards, and quality requirements.
2. Act as the primary liaison between the project management team, subcontractors, and suppliers to ensure smooth project progress.
3. Ensure that all works comply with the Quality, Environmental, Safety, and Health (QESH) requirements as outlined in the project manual.
4. Maintain accurate records of site activities, materials, inspections, and progress reports.
5. Ensure all activities align with Environmental, Safety, and Health regulations and policies, identifying and mitigating risks.
6. Provide technical solutions to on-site challenges and escalate complex issues to the relevant managers.
7. Monitor construction activities such as foundations, structures, drainage systems, and landscaping (Civil).
8. Verify materials, workmanship, and site conditions to ensure compliance with project specifications.
9. Interpret and implement construction drawings and coordinate the work to align with planned timelines.
10. Conduct inspections for formworks, rebar installation, and concrete pouring (Civil).
11. Ensure all civil works meet the required standards and are inspected and approved before proceeding to the next stage (Civil).
12. Oversee the installation of switchgear, transformers, cables, and earthing systems for substation projects (Electrical).
13. Ensure compliance with design, specifications, and relevant codes.
14. Assist in testing, calibration, and commissioning of electrical equipment and systems (Electrical).
15. Maintain records of electrical works, including test results, inspections, and progress updates (Electrical).
16. Collaborate with other disciplines (civil and mechanical) to ensure the seamless integration of electrical systems with overall project objectives.

JOB REQUIREMENT

Educational Qualifications:

• Diploma in Civil Engineering, Electrical Engineering, or a related field.
• Professional certifications are an advantage.

Experience:

• Minimum 0–2 years of experience in site supervision, preferably in substation or infrastructure projects.

Skills:

• Strong understanding of civil or electrical engineering principles.
• Familiarity with substation systems, components, and construction methods.
• Ability to identify and resolve on-site technical and operational issues efficiently.
• Proficient in engineering software (e.g., AutoCAD) and project management tools.
• Strong verbal and written communication skills for stakeholder interactions and reporting.
• Skilled in managing timelines, budgets, and resources effectively.

Personal Attributes:

• Detail-oriented and organized.
• Strong leadership and teamwork skills.
• Willingness to work under pressure and meet tight deadlines.

Other Requirements:

• Fluency in English and Bahasa Malaysia.
• Possession of a valid driving license for site visits.
• Willing to travel and work at project sites.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

職責與責任：

1. 監督工程現場土木工程或電氣工程的日常執行，確保符合設計規範、標準和品質要求。
2. 作為專案管理團隊、分包商和供應商之間的主要聯絡人，確保專案順利進行。
3. 確保所有工程均符合專案手冊中規定的品質、環境、安全和健康 (QESH) 要求。
4. 準確記錄現場活動、材料、檢查和進度報告。
5. 確保所有活動均符合環境、安全和健康法規及政策，並識別並減輕風險。
6. 為現場遇到的挑戰提供技術解決方案，並將複雜問題回報給相關管理人員。
7. 監測建築活動，例如地基、結構、排水系統和景觀美化（土木工程）。
8. 核實材料、工藝和現場條件，以確保符合專案規範。
9. 解讀並執行施工圖紙，協調各項工作以符合計畫時間表。
10. 對模板、鋼筋安裝和混凝土澆築進行檢查（土木工程）。
11. 確保所有土木工程符合要求的標準，並在進入下一階段（土木工程）之前經過檢查和批准。
12. 監督變電站專案（電氣）的開關設備、變壓器、電纜和接地系統的安裝。
13. 確保符合設計規範、規格和相關準則。
14. 協助進行電氣設備和系統的測試、校準和調試（電氣）。
15. 保存電氣工程記錄，包括測試結果、檢查和進度更新（電氣）。
16. 與其他學科（土木工程和機械工程）合作，確保電氣系統與整體專案目標的無縫整合。

工作要求

教育背景：

• 土木工程、電機工程或相關領域的文憑。
• 擁有專業資格證書是一項優勢。

經驗：

• 至少 0-2 年現場監工經驗，最好有變電站或基礎設施專案經驗。

技能：

• 對土木工程或電機工程原理有深入的理解。
• 熟悉變電站系統、組件和施工方法。
• 能夠有效率地識別和解決現場技術和操作問題。
• 精通工程軟體（例如 AutoCAD）和專案管理工具。
• 具備較強的口頭和書面溝通能力，能夠與利害關係人互動並撰寫報告。
• 擅長有效管理時間、預算和資源。

個人特質：

• 注重細節，做事有條理。
• 較強的領導能力和團隊合作能力。
• 願意在壓力下工作並按時完成任務。

其他要求：

• 英語和馬來語流利。
• 現場考察時需持有有效駕駛執照。
• 願意出差並在專案現場工作。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（差旅補助、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 個人休假
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

工作職責：

• 協助專案規劃、協調和執行。
• 監控專案進度，確保工程按計畫進行。
• 與顧問、承包商和相關各方聯絡
• 參加現場會議並撰寫報告
• 確保符合專案規範和安全要求

職位要求：

• 土木工程、施工管理或相關領域的學位/文憑
• 至少2年相關工作經驗。
• 具備 AutoCAD 和 MS Office 的基本知識
• 良好的溝通協調能力
• 責任感強，積極主動，並且樂於學習
• 附加資訊：
• 自備交通工具，並願意前往工地（如有需要）。

福利待遇

• 支持性、協作性和積極性的工作環境。
• 公司穩定，提供長期的職涯發展機會。

職責：

• 協助協調及監督機電工程
• 審核機電圖紙，確保其符合專案規範。
• 與顧問、承包商和相關部門協調
• 監控現場機電安裝進度和品質
• 參加現場會議並撰寫報告
• 確保各項工作依照安全要求進行。

要求：

• 機械工程、電機工程或相關領域的學位/文憑
• 至少2年相關工作經驗。
• 具備監測與評估系統和服務的基本知識
• 熟悉 AutoCAD 和 MS Office
• 良好的協調和溝通能力
• 責任感強，積極主動，並且樂於學習
• 附加資訊：
• 自備交通工具，並願意前往工地（如有需要）。

福利待遇

• 支持性、協作性和積極性的工作環境。
• 公司穩定，提供長期的職涯發展機會。

職位描述

我們正在尋找一位可靠且精通多種語言的客服文員，負責處理客戶諮詢和行政事務。如果您做事有條理且樂於助人，請立即申請。

為什麼要加入我們？

• 固定工作時間：上午 8:30 至下午 6:00，週日至週四。
• 社區：在亞羅士打（Mergong 2）中心地帶工作。
• 包容性：一個真正重視您的多語言技能的職位。

要求：

• 最低學歷要求為SPM（馬來西亞教育文憑）。
• 至少一年有類似崗位的工作經驗。
• 具備基本的電腦知識（資料輸入、電子郵件等）。
• 能夠流利地使用英語、馬來語和中文進行溝通，以支持我們多元化的客戶群。

Duties and Responsibilities:

• Oversee electrical works, ensuring compliance with project specifications, QESH (Quality, Environmental, Safety, and Health) standards, and regulatory requirements.
• Provide technical expertise and guidance to ensure all electrical engineering aspects of the project are executed accurately and efficiently.
• Develop and implement detailed work plans, schedules, and methodologies to ensure timely completion of tasks.
• Monitor and inspect construction activities to ensure quality and safety standards are met.
• Coordinate with the procurement team to ensure the timely availability of materials, equipment, and manpower.
• Identify and address technical or operational issues promptly, minimizing delays and maintaining project efficiency.
• Ensure compliance with ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Health and Safety) standards, maintaining accurate records and documentation.
• Supervise and conduct tests on civil or electrical systems to ensure functionality and compliance with design specifications.
• Identify risks related to electrical activities and implement preventive and corrective measures.
• Liaise with contractors, consultants, and stakeholders to ensure alignment on project goals and deliverables.

JOB REQUIREMENT

Educational Qualifications:

• A Bachelor’s degree in Civil Engineering, Electrical Engineering, or a related field from a recognized institution.

Experience:

• Minimum of 2–5 years of experience in civil or electrical engineering within the construction industry, preferably in substation, power plant, or electrical infrastructure projects.
• Experience with substation building construction or related electrical infrastructure projects is highly preferred.
• Proven track record of working on large-scale construction projects, including project management, design review, and site supervision.

Skills:

• Strong technical knowledge in civil or electrical engineering principles, systems, and best practices.
• Proficient in project management tools and software (e.g., MS Project, AutoCAD, or other engineering software).
• Strong analytical and problem-solving skills, with the ability to make sound technical decisions.
• Excellent organizational and time-management skills.
• Knowledge of local building codes, electrical standards, and safety regulations.
• Ability to work under pressure and manage multiple tasks simultaneously.

Personal Attributes:

• Strong communication and interpersonal skills, with the ability to collaborate with a diverse team.
• Detail-oriented and capable of ensuring high-quality standards.
• Proactive and capable of handling unexpected situations in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and guide a team.
• Ability to work both independently and as part of a team.

Additional Requirements:

• Fluency in both English and Bahasa Malaysia (spoken and written).
• Ability to travel to project sites within Malaysia as required.
• Willingness to work on-site and oversee field activities.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

職責與要求

• 應徵者必須至少擁有小學/中學/SPM/“O”水準學歷，專業不限。
• 所需語言： 中文、馬來語
• 無需工作經驗。
• 最好是具備重型機械維修保養專業知識的入門人才。

福利待遇

• 年度加薪和獎金
• 休閒著裝要求
• 免費小吃
• 醫療保險
• 個人休假
• 開放文化

Project: IT /Banking / Travelling Project:

• Understand customer enquiries and respond via applicable channels: calls, email, chat etc
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner by following to processes

Job Requirement:

• Basic Salary RM4000 - RM4500
• KPI Allowance & Shift Allowance
• Banking / Travelling Project - NO OVERNIGHT SHIFT
• Min SPM
• Diploma/ Degree Fresh welcome to apply
• Preferred with Customer Service Experience
• Candidates fluent in Mandarin and Cantonese preferred as role requires candidate to deal with Mandarin speaking clients.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Purpose of role: 

This role is a full fledge Service Engineer, support the business in Bintulu for MRP contracts and transactional sale. This role will be based in Bintulu.

Key Responsibilities:

·Technical Expertise: Perform seal refurbishment work, provide inspection report, and handle full workflow process. Withdraw the stock from inventory and maintain and manage inventory.

·Field Service & Support: Perform on-site installation, removal, troubleshooting, repair, and commissioning of mechanical seals and support systems.

·Customer Interaction: Build rapport, provide training on product usage, and assist the sales team with technical discussions.

·Maintenance & Repair: Maintain service center building and equipment in a clean and efficient state, ensuring repair jobs meet quality standards.

·Safety Compliance: Adhere to all Health, Safety, and Environmental (QHSE) procedures and company policies. 

Key Accountabilities:

•Cares for the environmental, health and safety of self and others.

•Achieving service operations KPI’s

•Follows workplace procedures, workflow and instructions at all time.

•Maintains 5S in workplace, tools, equipment, and facilities to be safe condition and always aware working with safe action.

•Identifies and reports unsafe, unhealthy or hazardous working conditions.

•Use personal protective equipment as required.

•Does not engage in practical jokes that could harm the health or safety of another person.

Must be punctual and full of discipline.

Key Metrics:

•Ontime Training completion.

•Urgency dateline.

•Report accuracy and dateline.

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Workshop. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients. Our workshop is equipped with state-of-the-art facilities, and you will play a critical role in maintaining the high standards of service that Crown is known for.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Collaborate with the workshop team to improve processes and enhance service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.
• Good communication skills and committed to work.

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

In this role you will be responsible for:

• Uncover customer needs and interact with our products and services through various initiatives including CVC, CSAT, or CES surveys via Outbound Calls, Email & Texting across customer touchpoint
• Deep understanding on customer insights by identify the pain points and opportunities through the surveys
• Handling customer contact activities includes sales, customer feedback with Customer Relationship Management System
• Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
• Working in a team to achieve the required Key Performance Index (KPI) & SLA (Service Level Agreement)

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

Position Summary

Responsible for component lifecycle and PCN management, as well as the selection, qualification, application, failure analysis, and documentation management of components, materials, and chemicals, together with supplier evaluation.

Duties & Responsibilities

• Manage component lifecycle activities including obsolescence tracking, End-of-Life (EOL) and Product Discontinuation (PDN) notifications.
• Review and assess supplier Product Change Notifications (PCNs), coordinate cross-functional impact analysis (engineering, quality, manufacturing), and ensure timely implementation and documentation of approved changes.
• Support data extraction and market intelligence activities, including collection of industry and commercial data (e.g. component pricing and lead times) for components and materials registered in the ERP system.
• Support the maintenance and governance of material database, including classification, characterization, standardization, and data integrity of electronic components, materials, and chemicals.
• Provide technical expertise on component and material-related matters, including datasheet interpretation, component selection, alternate part recommendations, application guidance, failure analysis, storage and handling requirements, and coordination of engineering queries (EQs) from suppliers.
• Develop component and material selection, qualification, and application guidelines; establish test methodologies and qualification requirements to support reliable product design and supplier approval activities.
• Support the robust and reliable design-in/sustaining of components by providing technical guidance on component selection, lifecycle status, regulatory compliance, and supply assurance considerations.
• Lead component failure investigations, identify root causes and failure mechanisms, develop corrective actions, and support reliability validation and risk mitigation activities for critical components.
• Assess supplier technical capabilities, support supplier selection for key components, and conduct supplier audits or technical visits when required.